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NETWORK ENGINEERS

 

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QUALIFICATIONS SUMMARY

18 years in the communications field with 14 in the computer field. Engineered, and implemented LAN/WAN networks using variety of Hardware/Software. Supported users, desktops, and networks requiring troubleshooting, and analytical skills. Has a full understanding in the use, and connection of the Internet/Intranet, LAN/WAN using ISDN, X.25, X400, X500, Microwave, Satellite, CSU/DSU s, Routers, Switches, and Access Servers with Ascend, Cabletron, 3COM, Cisco, using 56k, T1, T3, FDDI, Frame Relay, ATM, SONET, 10/100/1000 Ethernet, and Token Ring Topologies. Has an understanding of TCP/IP, NetBios, IPX/SPX, RIP, VLAN, IGRP, BGP, HSRP, OSPF, IGRP, RMON, EGRP, and BGP4. Testing and debugging skills includes various Protocol Analyzers, and SmartBits. Network monitoring using Tivoli, HP Openview, Cisco Works, and Cisco Works 2000 LAN Management Solution LMS , including, Management Server, Device Fault Manager, Cisco View, Campus Manager, Resource Manager Essentials, Netscout probes. Security and tools include Checkpoint, Gauntlet, and Cisco PIX firewalls, Nmap, Cisco Secure, CyberCop, and CyberCop Server.

PROFESSIONAL EXPERIENCE

• Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure.
• Reengineered the LAN to provide more reliable service and to reduce the latency, analyzed the NT domain in the Austin office to determine all the problems. Engineered a plan for the deploying Windows 2000 Advance Server in an existing Windows NT 4 domain structure, Implemented these changes along with providing the day-to-day administration of the NT domain, and network services. Provide disaster recovery when CoreBuilder 3500 failed that was being used, as the sole backbone switch, causing no LAN/WAN access to local servers, workstations, and offsite servers.
• Set up a new Cisco 1721 router with Firewall services that provides the Internet connectivity at AUS in Austin, for the purpose of securing the network from outside intrusions, and Denial of Service Attacks DOS .
• Rebuilt 3 NT 4 servers adding more hard drive space and reloading. Loaded and installed 2 W2K advance servers, and installed 1 W2K server to run HP OpenView to manage the local LAN.

• Pre sales engineering of customers networks for the purpose of discovering and documenting problems that may arise in the engineering and implementation various Tivoli products at all of the customers locations though out the United States.
• Engineered a comprehensive deployment plan for implementing the Tivoli software with nodes as noted in Additional Skills, for the Customers as well as corporate.
• Engineered and implemented a backup strategy along with a disaster recovery plan in the event that the servers or critical network components should go down to prevent lost revenue. Implemented a dual server with RAID to mirror critical data between the two servers for the propose of a disaster recovery in the event of a server crash, fire, natural disaster.
• Implemented HP OpenView 6.x and HP Node Manager on a Solaris platform, and Deployed CiscoWorks 2000 LMS, including CiscoView, Resource Manager Essentials, Campus Manager, SysEdge SNMP agent and install and configure Tavve Event Manager.

• Analyzed LAN to determine what were the major problems and improvements needed to be made to the network infrastructure.
• Engineered a dedicated server to move them from a peer-to-peer network to provide more reliable service and to reduce the latency.
• Migrated their primary record keeping software AviMark to the server along with the time keeping software TimeWolf so it could be accessed from any workstation.
• Engineered a Internet connectivity solution as a Dial on Demand, with security policies to protect sensitive data, and prevent user access to the Web, along with a RAS solution to provide after hours access to AviMark in the event of an emergency and for providing support.
• Implemented a backup strategy along with a disaster recovery plan in the event that the server should go down to prevent lost revenue.

• Analyzed corporate LAN and WAN to determine what were the major problems and improvements needed to be made to the network infrastructure, and network Security using Protocol Analyzers, security auditing software packages from Network Associates.
• Documented the network equipment lay out at the co-location in Austin, along with the local Austin office using Cisco Works 200 package including CiscoView, and Resource Manager Essentials, Tivoli Netview, Visio and MS-Word.
• Reengineered the LAN at the Austin office eliminating unneeded equipment to streamline the LAN for the propose of reducing latency.
• Implemented HSRP on the Cisco 2948G Layer 3 switches, and EIGRP, OSPF on the 2 Cisco 7200 routers, 2 Cisco 2610 routers, the Layer 3 switch, 3 Cisco 3508XL Switches, 2 Cisco 3524XL switches for load balancing and fail over.
• Implemented a network security policy regarding users on the LAN/WAN network and VPN using Cisco Secure, Network Associates Security Management Interface, CyberCop, and CyberCop Server, and Nmap.
• Engineered a network SNMP solution and recommend the following software Tivoli, Tavve, Cisco Works 2000, CiscoView, Cisco Resource Manager Essentials, and started the installation.

• Analyzed corporate LAN and worldwide WAN to determine what improvements need to be made, Before deploying HP Openview, CiscoWorks 2000, SysEdge SNMP agent, and Tavve.
• Installed, and configured OpenView 6.1on a Solaris 2.6 platform for the propose of monitoring Cisco routers running HSRP, mission critical servers, APC UPS s and Servers providing Game Services for over 200,000 users throughout the world. Engineered it to communicate between the local net and the VPN network, including 4 sites in the US, Europe, Japan, Korea, Taiwan, Australia.
• Deployed CiscoWorks 2000 LMS, including CiscoView, Resource Manager Essentials, Campus Manager, SysEdge SNMP agent and install and configure Tavve Event Manager in Austin so EA.com in California could pull reports and be a back to the Austin NOC.
• Analyzed the NT domain in the Austin office to determine the problems. Engineered a plan for the rebuilding of the domain witch included the PDC, BDC, removing a BDC that had data corruption in the database, upgrading the NT Servers to the same level of code and software utilities. Implemented these changes along with providing the day-to-day administration of the NT domain.
• Deployed Cisco routers and switches thought out the network provided the administration as needed.

• Evaluated, and analyzed corporate LAN to determine what improvements need to be made. Reengineered the LAN for maximal performance by installing new Cisco 3524XL switch, and Compaq server. Documented the new network layout as needed.
• Analysis of customers LAN/WAN s to determine network performance problems. Provided solutions, and documentation.
• Migrated the data from the old server to the new server. Setup the old server to mirror critical data from the new server including all Exchange data, users home directories, databases for the propose of a disaster recovery in the event of a server crash.
• Implemented in house DNS, Installed and configured Microsoft BackOffice 4.5 components including Exchange Server, SQL 7.0, & 6.5.
• Supported users as needed.
• Provided disaster recovery of the Compaq sever that resulted from a corrupt configuration file.

• Authored an in-depth document to show the Tivoli components as to how they worked and integrated with one another for the propose of educating Client Server Systems Support personal about Tivoli.
• Did analysis of the LAN and hardware to determine what problems need to be corrected before rolling out Tivoli.
• Authored a document explaining what Tivoli TEC, and SNMP could manage to be able to know what the TDHS wanted to monitor for the purpose of developing a deployment plan for implementation.
• Engineered a comprehensive deployment plan for implementing the Tivoli software for the Client Server Group at TDHS.
• Implementation of a new NT Sever, and Win 98 workstation, Help in trouble shooting the IDF closets in a Token Ring to Ethernet conversion, determine performance problems and offer solutions

• Engineer a switched LAN, and a Frame Relay WAN that encompass the major cities within Texas for a start-up Telecommunications Company using Cisco products.
• Implementation and testing of LAN/WAN designs in a lab environment, and the creation of documentation necessary for deployment.

• Reengineer the current lab environment to separate out Service Delivery Technology Center LAN System test net work from the rest of the lab for the propose that while testing Hardware/Software I could get better results by not having out factors that where beyond my control influencing these test.
• Sat on the IBM Global Services International Network Solutions committee for the development and implementation of network standards of Hardware and Software for IBM s Professional Services internal and external customers.
• Engineered, Implemented, and Administrated network and network simulations in a lab environment for the purpose of debugging commercial Hardware/Software so that performance analysis could be done.
• Administered the entire lab network using software packages by Tivoli Netveiw, Cisco Works, Cisco View, Tavve and 3com Transcend, Traffix, LAN Sentry, Nways Campus manager so as to be able to fully manage, troubleshoot, and resolve network problems using Protocol Analyzers Netscout probes and SmartBits.
• Evaluated, recommend, and implemented new network technologies, software and third party software such as Cisco Works, Cisco View, Tavve and 3com Transcend, Traffix, LAN Sentry, Nways Campus manager for integration with Tivoli Netview and TME products on various hardware and software platforms.
• Supported the other lab users providing solutions to problems, installing software packages, wrote Perl scripts for UNIX/NT, Managed and documented the lab network as needed.
• Interface with Site IT, and NetOps as needed to solve problems, engineering request, and Lab to site network problems in moving the entire lab network from one building to another and provide minimal down time for 7x24 servers and other crital systems.

• Pre sales engineering of customers networks for the purpose of discovering and documenting problems that may arise in the engineering and implementation various Tivoli products at all of the customers locations though out the United States.
• Reengineered and documented a financial customers World Wide WAN so that it maybe brought in house to be able to better manage the critical network services, rather than continuing to out souring the WAN services where they had no control of the network.
• Install, configured wrote scripts using Perl for management products including Tivoli TME 10 Netveiw, Frame Work, Enterprise Console, Inventory, Distributed Monitoring, Software Distribution, User Administration, Security Management, Exchange & SQL modules, Cisco Works and View, 3COM s Transcend, Nways, on UNIX and NT supported platforms at customers sites.
• Authored documents outlining customers needs, networks problems, and provided solutions. Provided training as need.

• Researched various third party software packages for solutions to provide functions in NT for developing a set of standards for the next generation of terminals running OS/9000 for NT 3.51 & 4.0 which would become know as Network Computers, or Thin Clients.
• Engineered, and implemented a network from the ground up for the newly created Network Computing Division in a lab environment to simulate various real world networks for Hardware/Software testing, R&D, and debugging of Thin Client s.
• Managed a network of NT 4.0, AS/400, and RS/6000 Servers running AIX, using SNMP, HP Openview for Windows, Microsoft s SMS network monitoring tools, Tivoli TME 10 NetView for Windows NT, and Network General s Sniffer.
• Administered the lab network of Cisco Catalysts 5000 & 1900 switches, Cabletron switches & UTP Token Ring, a RISC based machine that I assembled and used as a router for bridging in site Token Ring into the lab, thus creating 2 100meg Ethernet, and one 16meg segments for R&D. Implemented MS SNA server for connecting to the AS/400. Implemented DFS on RS/6000, NT, and AS/400
• Assembled, and implemented a NT 4.0 production server running MS BackOffice 4.0, Lotus Notes, DFS, WEB server, and local directories on server RAID in the invent of workstation problems or a crash critical data would not be lost.
• Provided a Disaster Recovery plan, and implemented a second NT 4.0 server as a "Hot Stand-By mirroring technology so that if the primary server went down the second one was on line with no down time or loss of data or effect on users in Austin, and Rochester.

• Troubleshooting and repairing cabling, and network problems site wide, used Network General Sniffer, formulated an accurate port to room map for troubleshooting. Implemented SNMP Hub Management using HP Openview.
• Installed new Hub s and finial cabling from patch panels to hubs, brought newly installed FDDI backbone on-line using Cisco 7500 Router and Catalyst 5000 switch for interfacing it with the 10meg fiber supporting managed Hub s in each wiring closet.
• Provided Desktop support hardware/software, troubleshooting, and repair as needed.
• Co-Administrated the Novell and NT servers for over 1200 users with about 800 being at the main office in Austin.
• Implemented network Software license compliance program, user disk space audits on servers, and a network security plan for monitoring and tracking security breaches.

• Troubleshooting, installation, and support of Software/Hardware for desktop systems, and LAN for 250+ users nation wide.
• Maintained new Shiva LAN Rover remote access for employee dial-up and gateways to remote offices
• Supported OS/2 gateway in Austin and Dallas for Novell GroupWise E-mail, Supported nation wide GroupWise e-mail, and messaging system.
• Research, and Authored report comparing Compaq and HP facts Pro and Con, to be reviewed by the CEO, and President for promoting a standard hardware platform though out the entire company nation wide.
• When this standard was decided on, I then documented, engineered and implemented this standard to migrate 6 Novell 3.x servers into two main servers. This would later this would become the standard to be used nation wide.
• Reengineered and implemented LAN systems for remote sites in the DFW area and the headquarters in Austin.
• Successfully integrated a BBS for customer support, and to be able to move files to/from clients, decreasing the overall process over the conventional method more than 50 . This would now allow a secure method for In/Outbound e-mail, and files without security violations of sensitive data.
• Administered the servers in Austin, Dallas, and providing phone support to the entire site nation wide. The Office s in the DFW area was to be upgraded from Novell 3.11 to 3.12 using the new standard to implement a 56K WAN.

• Maintained and administered an IBM PS/2 using Unity software with OS/2 for a front end to integrate Trane Tracer 100, Honeywell Excel, Delta 1000, & 2000 Building Automation/Management System for 1.2 million square footage building
• Implemented comprehensive Inventory control and record keeping system for purchasing service related parts for the Maintenance Department to increase the quality of service by 40 in a 440-bed trauma Hospital.
• Coordinated Activities, Operations, and Scheduling of Maintenance Personnel to motivate maximized effectiveness and morale of staff by assigning tasks related to their interest and promoting teamwork rather than competitiveness establish a higher level of productivity.
• Served as project troubleshooter, interpreting blueprints, and making final decisions on last minute design details and changes with Building Automation and HVAC systems in a 1.2 million-footage building.
• Tested newly written programs for any bugs, program weaknesses, strengths, and documented them for the programmer.
• Procured the parts necessary to assemble computers and build an entire network from the ground up for supporting the entire engineering department and allow the other departments to interact with there inventory to cut duplication of parts.
• Resolved hardware and software communication problems with newly installed Building Automation System for remote access, and local communications of the sub-panels.
• Enforced contract compliance carefully monitoring quality of both labor and materials.

ADDITIONAL TRAINING & SKILLS

• MS DOS, Windows 3.x, Windows 95/98 Windows NT Sever/Workstation 3.15/4.0 BackOffice 4.0/4.5, Windows 2000
• NetWare 3.1x & 4.X, AS/400, AIX, HP-UX, Sun Solaris, Linux, Perl, HP
• Tivoli TME Comprehensive Technical Training, TME 10 NetVeiw for UNIX for Implementers Training
• Tivoli Business Partner Training including Software Distribution, Inventory, Security, Distributed Monitoring, Enterprise Console, Framework, Cisco Routers, Switches, and Access Servers As well as others, Protocol Analyzers, SmartBits
• Sybase, MS SQL 6.0 & 7.0, MS SNA, MS Exchange Sever 5.x, 2000, Microsoft Office Suite 95, 97, & 2000, Exchange Clients
• HP Openview, Tivoli Netview, SysEdge, Tavve, Cisco Works, Cisco Works 2000

Up

SENIOR INFORMATION TECHNOLOGY CONSULTANT

available to travel or relocate to any location
Senior Network Engineer / Network Architect
Senior Network Security Administrator / Network Security Analyst

SUMMARY OF QUALIFICATIONS

Senior Network Engineer and Network Security Administrator highly qualified to design, install, and manage enterprise networks and their requisite security infrastructure. Skilled at configuring and troubleshooting an extensive range of network and security equipment: routers and switches, firewalls, UNIX and Windows servers, network management applications, routing protocols, WAN and wireless technologies, IP telephony. Consistently seeking and implementing new and more efficient processes to improve the company LAN, WAN and security architecture. Team player and an innovator who is willing to go the extra mile to achieve company objectives. Self-motivated and a quick learner, constantly studying and training to keep abreast of new technologies. Bachelors degree in Computer Science, Cisco certified, Microsoft certified, Sun certified, security certified. Masters degree in Spanish. Fluent in Spanish with excellent communication skills. Have the flexibility and experience to travel or relocate as a company requires.

• ROUTING: BGP, OSPF, IS-IS, EIGRP, MPLS, GRE tunnels for VPN
• WAN: Frame Relay, ATM, ISDN, T1, DS3, DSL, SNA, DLSW+, CSU / DSU
• SECURITY: PIX and Check Point firewall, intrusion detection, RADIUS, TACACS+, VPN, IPSec, SSL, RSA SecurID, digital certificates
• SYSTEM ADMIN: Windows 2000, UNIX, IIS / Netscape Web server, DNS, Exchange server, UNIX shell scripting
• NETWORKING: Voice Over IP, IP Telephony, Cisco AVVID, content delivery, wireless
• NETWORK MANAGEMENT: CiscoWorks 2000, syslog, SNMP, packet analyzer, LDAP, Visio

Passed CCIE written exam Cisco Certified Internetworking Expert
preparing for CCIE lab exam
Cisco Certified Network Professional CCNP
Cisco Certified Design Professional CCDP
Certified Cisco Security Specialist CSS1
Check Point Certified Security Administrator CCSA
Sun Certified Network Administrator SCNA
Microsoft Certified Systems Engineer + Internet MCSE+I

EDUCATION AND TRAINING

CISCO CERTIFIED TRAINING: Completed the following 5-day courses with Global Knowledge

• Advanced Network Expertise Workshop I and II
• Advanced Cisco Router Configuration
• Building Cisco Switched Networks
• CiscoWorks 2000
• Voice Over Frame Relay, ATM, IP
• ATM Internetworking
• Cisco IP Telephony
• OSPF and BGP Routing

Western Oregon University - Monmouth, OR
Bachelor of Science, Computer Science 1999

University Of Northern Iowa Spanish Institute - Soria, Spain
Master of Arts, Spanish 1995

Western Oregon University - Monmouth, OR
Post Baccalaureate Program in Mathematics 1992

Baylor University - Waco, Texas / Sevilla, Spain
Bachelor of Arts, Spanish 1990

PROFESSIONAL EXPERIENCE

Designed, built, and maintained the backbone network for the IRS Electronic Federal Tax Payment System EFTPS , which allows any business to pay taxes online. Responsible for the configuration and management of 15 Cisco routers, 12 Catalyst switches, 2 Content Services Switches, 4 VPN routers. Assisted in the management of 12 firewalls: PIX, Check Point, Netscreen. Provided 24x7 support, resulting in above 99 percent uptime for the tax payment system. Coordinated efforts with the Network Security Department to design and implement an ultra secure network in order to pass the IRS security audits. Played an active roll in projects to redesign network segments, increase Web server performance, create network and equipment redundancy, encrypt all traffic for site-to-site communication. Configured and supported WANs consisting of T1s, DS3s, frame relay, ISDN.

• Participated in the creation of a backup disaster recovery site in Omaha, NE to provide redundancy for the IRS tax payment systems.
• Per IRS requirements, created a VPN / IPSec Intranet between the central office and three branch offices in order to protect taxpayer data.
• Enabled connectivity to IBM mainframes via SNA and DLSW+, which provided terminal access to operators at three branch offices.
• Converted networks with multiple routing protocols RIP, IGRP, EIGRP into a single OSPF domain, thus providing for future network scalability.

Designed and implemented network and security solutions for new customers and successfully maintained existing customer accounts.

• Implemented Virtual Private Networks VPNs using Cisco routers, PIX firewalls, Check Point firewalls, and Cisco VPN 3000 Concentrators. Enabled RSA SecurID with Cisco VPN 3000 Concentrator. Reduced customer costs 50 percent by replacing leased circuits with VPN solutions.
• Analyzed and audited customer networks for security breaches. Implemented low-cost security upgrades for small networks by installing and configuring the Cisco firewall feature set on routers.
• Installed UNIX DNS servers and firewalls to protect them.
• Installed and configured routers for T1, ISDN, and frame relay connectivity. Worked with Qwest to install circuits and provide customers with the most cost-effective and appropriate bandwidth.

ITM operates the largest global network for Voice Over IP VOIP on the Internet, and is the leading provider of Internet telephony with points-of-presence in more than 65 countries.

Responsible for the installation, configuration and management of a broad range of network equipment: Cisco routers, Catalyst switches, Cisco access servers, Local Directors, PIX Firewalls, F5 BigIPs, terminal servers, CSU / DSUs, and Windows 2000 servers. Administered networks composed of Voice Over IP VOIP gateways, VLANs, VPNs, point-to-point T1s, Web and DNS servers. Initiated and analyzed ISDN traces to resolve T1 connectivity errors. Prepared documentation and Visio diagrams that described in detail the network infrastructure - used to enhance the productivity of the Network Operations Center NOC .

• Designed and installed networks in Oregon, California, New Jersey, England, and Korea. These networks consisted of Cisco routers, Catalyst 6509 switches, PIX firewalls, terminal servers.
• Created a site-to-site VPN Intranet locations listed above using PIX firewalls, thus greatly reducing the cost to administer remote data center sites. Implemented security features using RealSecure intrusion detection software, SSL on Web servers, Verisign digital certificates, access control lists.
• Deployed networks with redundancy and fault tolerance using Hot Standby Router Protocol HSRP , failover devices, paired switches, and dual-port network cards.
• Migrated UNIX DNS servers to Windows 2000 DNS.

Participated in the management of various network segments for the State Department of Transportation. Monitored and troubleshot routing protocols: OSPF and BGP running over frame relay and ATM. Monitored servers with WhatsUp, Enterprise Monitor, and HP TopTools-created the network topology maps to use with these tools. Used Visio to design new network segments. Utilized Systems Management Server SMS to remotely manage servers, including registry changes, bug fixes, software upgrades, and patches. Maintained and configured the DHCP servers and scopes for 15 subnets.

• Participated in the Oregon Department of Transportation year 2000 server upgrade project: completed year 2000 bug testing and performed hardware, software, and BIOS upgrades on 25 critical servers.
• Configured and deployed Windows 2000 servers for the state upgrade project - server types: print, DHCP, RAS, Web, Exchange.
• Migrated three Token Ring LANs to Ethernet using Catalyst 5500 switches with Route Switch Modules.

Helped maintain the Computer Science Department Sun Solaris servers: Web server, DNS server, file server, software archive server. Performed hardware, software, and server upgrades. Wrote shell scripts to automate regular system administration tasks. Set up and maintained student terminals and student accounts. Analyzed servers for security holes; instructed students on the "acceptable use policy". Taught courses in computer business applications, hardware design, and beginning programming.

• Wrote CGI and Java scripts for the campus directory Web server application.
• Upgraded four UNIX servers to Solaris 7.0.
• Acted as a Windows 2000 Beta Tester for all releases from 1998-2000.
• Installed various types of Windows NT and Windows 2000 servers: Exchange 5.5, IIS 4.0, SQL 7.0, print servers, file servers.

Up

OBJECTIVE

To secure a position as a senior level project manager.

SKILL SET

• Specialist in facilities implementation including architecture, furniture, power, HVAC, telecom, data networking, engineering, etc.
• Proficient in: NT 3.5x, 4.x , Win98, Win95, Win 3.x, Novell 3.12, 4.x, 5.x, OS/2, Exchange 4.0, 4.5, 5.0, 5.5, Lotus Notes 3.x, 4.x, Novell GroupWise, cc: Mail, MS Project, SMTP, Networking, Administration, IP, SPX, LAN/WAN/GAN, Routers, Bridges, Switches, Ethernet, Token-Ring, Topologies, SQL, PBX, Cisco, Bay Network and Northern Telecom hardware.
• Extensive experience with VPN solutions.
• Experienced with network design as it relates to e-Commerce, and business development.
• Microsoft Certified Systems Engineer, C.N.E.
• Owner Alpha Design Group, Chicago based systems architecture firm.

EXPERIENCE

Responsible for design and architecture of high-availability network systems for Fortune 50 customers. Specializing in Enterprise class hosted environments including but not limited to: Routing, access, servers, operating systems, backups systems, disaster recovery and security.

• Responsible for the installation and management of and extensive frame-relay network including out-of-band management, dial back-up etc. Extensive work with Cisco routers including 3640, 7206 and 25/2600 series routers.
• Responsible for the installation and co-ordination of leased lines throughout the Grinberg Corporation. Including but not limited to the port speed, CIR, etc. Manage vendor relationships including ATT, Indus River, Telenisus and Digex. First point of contact for ATT in the event of a frame outage or any network issues.
• Responsible for design and implementation of an IP-IPX gateway for Novell server network. Extensive use of routing protocols such as EIGRP, RIP, BGP and OSPF.
• Responsible for architecture, design and implementation of a migrated network including subnetting, backbone design and managing the migration. Redesigned and rewrote the corporate Intranet for network systems. Y2K analyst certified over 300 Cisco routers for Y2K compliance. Created custom Y2K databases in Access including IOS, Model, Type, Memory with custom queries and VB front-ends. Testing and deployment of Indus River VPN solutions to 1000+ users. Design of a multiple network installations including a new building, extensive work with Gigabit Ethernet, Cisco hardware and IOS, customer network architecture and implementation. Acting EBU Network Manager after 4/1/00.
• Responsible for B2B e-commerce architecture, support and strategic implementation. Created RFP for services from several major ISP/ASP vendors. Design of revolutionary VPN solution to replace cost-heavy extranet solution. Project Manager for new building move including but not limited to: Network Architecture, power requirements, HVAC, management of vendors for furniture, power, hardware, and wiring, - complete facilities installation.
• Manager for Grinberg Corporate network including design, installation, configuration and management including routers, circuits, firewalls Nokia/Checkpoint . Business Unit consulting as it relates to electronic commerce and external service connectivity. Design review and participation of external network designs, including, but not limited to Internet, Extranet, Remote Access and Global Access Network International initiatives.
• Documentation of the North America external services internet-work i.e. diagrams, design documents, etc . Third Level support of all areas of network emphasis, participation with Change Management organizations, including engineering change management documentation generation. Project planning during the Design & Implementation process, largest project managed > 2 million.

Responsible for design of multiple facilities. Including PBX Nortel Meridian 1 option 11c , network TCP/IP over frame , WAN 256k frame cloud over a burstable T-1 , server Compaq 3000R and desktop images. Created, distributed and evaluated responses to multiple RFP s. Disaster Recovery Manager responsible for systems analysis, disaster recovery project plan, site analysis and recovery. Extensive work designing and documenting a disaster recovery system with companies such as IBM, Sun Guard, etc. Y2K site manager for West Virginia Air Center and the newly designed Indianapolis facility. This included a complete site analysis, budget creation/proofing, and project design for the Y2K initiative. Managed remote facility operations staff, outlining projects, duties and responsibilities.

Department Head Designed and built manageable environment for global messaging system, implementing SMS across the North American offices of AVANTO and then throughout the AVANTO Global network. GAN/WAN/LAN Network and Messaging specialist responsible for messaging and backbone systems for offices in 72 countries including Lotus Notes and Lotus cc: Mail. Project Manger for messaging infrastructure group reporting directly to the Vice President in charge of global messaging. Created what was deemed single best system in the organization , the companies first fully functional manageable environment. This design saved AVANTO considerable labor costs by providing centralized control of dozens of remote facilities. Designed systems that saved AVANTO millions in project costs and expenditures. WAND Worldwide AVANTO Notes Domain System Architect. Responsible for continuing designs/upgrades to the Global Notes Domain systems including server designs and systems architecture. Department Head managing a staff of 5 before being promoted to the Global IT Staff. Designed and deployed Compaq 7000, 5000, 3000, 2500 servers.

Responsible for creating and building a manageable environment for the Lotus cc:Mail messaging system. Increased message routing/delivery over 300 while reducing system outages and downtime over 500 in 6 months. Assisted in cc: Mail to MS Exchange migration. Designed and implemented FDDI based backbone for the messaging infrastructure providing a common high-speed backbone. Significant work with IBM servers, FDDI Concentrators and FDDI hubs.

Research and Development specialist reporting directly to the Director of R & G. MS Exchange systems architect and administrator. Windows 95 desktop design/rollout. Mail systems migration specialist responsible for migrating the 14th largest law firm in the country from cc:Mail to MS Exchange Installation of SMS 1.2 and package creation/distribution.

Installed and configured Lattis-Ring switches with fiber uplinks. Desktop rollouts for 500+ users including design and configuration of desktop image.

Up

Objective

A senior level management or engineering position in the Information Systems Industry that will benefit from my strong communication and problem solving skills combined with my diverse technical background.

Summary of qualifications

Fourteen years experience in the Information Technology Industry. Currently involved in the strategic planning and design engineering for SmartStream Communications & Entertainment, a leading-edge technology company delivering next generation IP broadband services. Responsible for design and engineering of ISP services, IP multicast services, long haul DWDM systems and QoS offerings for residential and commercial customers.

Education

Cornell University, Ithaca, NY
School of Electrical Engineering
Bachelor of Science Degree, May 1988

Work experience

• Designed and implemented SmartStream's ISP architecture that is currently offering collocation, web-hosting, voice over IP for SOHO and corporate accounts, and internet access services for commercial and residential customers. Implementation improved revenue by over $110K/year.
• Responsible for designing SmartStream's QoS offering in order to adhere to SLA agreements for bandwidth requirements with collocation customers. Class Based Weighted Fair Queueing (CBWFQ) was utilized to conform to SLA agreements.
• Member of team responsible for designing SmartStream's IP Multicast offering. Protocol Independent Multicast (PIM) - Sparse Mode with statically configured Rendezvous Points provide the environment that offers over 100 channels of MPEG-2 video streams plus audio and Near Video On Demand (NVOD) services.
• Initiated and established processes for network documentation and change management. Initiatives significantly improved network uptime and provided a basis for conforming to SLA agreements with internal and external customers.
• Provided pre and post-sales technical support for ISP account manager. Designed network solutions, prepared budgetary quotes and equipment requirements for ISP customers.

• Management of a $1.8MM budget and maintenance of business relationships with International IT officers and Directors.
• Provided System Engineers with leadership and direction. Also conducted new hire interviews and annual reviews.
• Responsible for engineering the design and implementation of a Wide Area Network Service and Telephony system for International Business affiliates in Canada, Hawaii, Puerto Rico and U.K.
• Managed and facilitated negotiations with outsourcing vendors and international suppliers for SNMP network management, Wide Area network design and Project integration. This included analyzing proposed offers to make cost, performance and SLA comparisons and making a recommendation.
• Successfully managed the implementation of The United first call center in Puerto Rico. The resulting call center technology of a Cisco 7206 router, Catalyst 5500 switch, ISL trunking and virtual LANs significantly improved collections, lowered delinquency, and improved revenue.
• Led networking team that designed and implemented the rollout of 200+ consumer branches in Canada on time and within budget. Reliable, robust and modular infrastructure consisted of Cisco 7513 routers and Catalyst 5500 switches at the hub with Cisco 2600 routers and Catalyst 1900 switches at remote branches.
• Effectively managed the integration of corporate networks of three major international acquisitions with those of The United on time and within budget. Successfully integrated equipment from different vendors in Puerto Rico, Canada, the United Kingdom and Hawaii into a single integrated IP network environment.
• Successfully managed the network design and implementation of The United Credit Card facility in Toronto, Canada. Cisco 7206VXR routers and Catalyst 6509 switches provide the reliable backbone required to improve collections and lower delinquency.

• Designed, implemented and managed the roll out of the first International Regional hub for The United in Toronto, Canada. Connectivity and access to corporate network was provided to 120 branches utilizing a router-based Frame Relay Infrastructure consisting of Cisco 7513 routers and Catalyst 5500 switches at the hub with Cisco 2500 routers at remote locations. The resulting network infrastructure realized savings of over $1.0MM.
• Coordinated and led the design and implementation of the first international InterCorporate Gateway providing secure and reliable IP and SNA network access to outside vendors and business partners. Network technology consisted of Cisco 2500 routers configured with access control lists, network address translations and filters.
• Provided leadership for group responsible for establishing network standards in voice and data services impacting 14 countries
• Coordinated and managed the rollout of satellite (VSAT) technology for 40-consumer finance branches in Puerto Rico. New environment provided 99.8% availability, improved response times and reduced annual network costs by $70K/year.

• Facilitated access to SNA backbone connectivity for international affiliates in South America and the Middle East via packet switched networks such as X.25 and Frame Relay.
• Conducted on-site consulting services for Latin American affiliates during the evaluation of premise distribution systems, PBX vendor selection and Wide Area Network Access.
• Managed and developed customer and vendor relationships with domestic and international affiliates.
• Negotiated proposals with international vendors and customers and was highly successful in assuring cost effective telecommunication solutions.

References

Available upon request.

Languages

Fluent Spanish speaker and writer.

Certifications

Currently pursuing CCNA, CCNP and CCDP networking certifications.

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Objective:

Consulting support for Network Planning, Design and Optimization of cellular mobile telephone networks and to contribute my technical and organizational skills towards a reliable and high quality cellular network.

Summary

• Extensive experience in actual operation, project planning, design, and implementation of network systems
• Detailed knowledge of SONET network configuration, DS-3 and DS-1 transport protocols.
• Technical Training in GDC TDM systems GDC TMS3000/OCM2000 TDM Network Multiplexer General Datacom Corporation GDC product supported
• Over 6+ years of extensive experience in telecommunications - network planning and technical design, implementation, testing and operations of voice and data systems
• Experienced in testing, commissioning and operations of transmission systems such as PDH/SDH, VSAT/ DAMA, fiber optic and copper cable
• Highly experienced in designing networks and to end for voice and data facilities planning
• Versant in developing customer requirements utilizing and integrating various systems such as Frame Relay, SDH/PDH, VSAT, TDM/DACCS and LAN/WAN technologies
• Hands-on experience in the network management of circuits using TDM and Frame Relay network, performing configuration and provisioning management, fault management and performance monitoring
• Network / Telecom Engineer with around five 5 years of experience, primarily in operations and maintenance, testing, integration and commissioning of Data and Telecommunications systems. Providing voice/data and telecom technology solutions and applications, LAN/WAN technology such as Frame Relay, X.25, Routers, TDM, Digital Access Cross-connect System DACS , E1/T1 interconnection and VSAT operation.

Areas of expertise

• General Datacom TMS 3000 Product Line
• Nuera CS8000 Clarity Series Voice/Data Multiplexer
• Digital Microwave Corporation Radio Modems
• Tellabs Network Terminal Interface Modules
• Nokia Baseband Modem
• Newbridge Digital Access Cross-connect System DACS
• Cisco Access Routers / Server
• Experience in Network Management Systems Traffic Analysis , BW Management , Network Performance

Experience

• Work on Cingular-GSM/Genesis project transport design
• Detailed knowledge of SONET network configuration, DS-3 and DS-1 transport protocols for Kentucky market.
• Acknowledge of Design Engineering packages for transport circuit requirements in the engineering database system.
• Place orders with vendor partners for network facilities and trunks required supporting network growth.
• Interact with Transport Engineering database for circuit provisioning and order status. Escalate as necessary to ensure delivery of required transport capacity.
• Primary contract with facility providers supporting carrier management and order status
• Supports maintenance of accurate circuit record database. Support to market Engineering on cell site and PSTN design packages. Facility utilization and cost tracking in the effort to identify cost saving efforts
• Verify sites for E911
• Design of circuits through mapinfo.

Work on E911 Phase I Implementation , such as;

• Maintain NPA/NXX database
• Verify NPA/NXX PSAP requirement
• Assign NPA/NXX to site specific sectors
• Prepare Network Routing Slide
• Order Phase I trunks/circuits
• Verify Phase I trunks installed
• Prepare and Maintain site inventory sheet
• Prepare Phase 1 Exhibits for LEC/PM review
• Place orders with vendor partners for network facilities and trunks required to support network growth
• Issues and tracks Firm Order Confirmation
• Issuance of interconnection trunks/circuits , such as Type 2A , 2B and etc.

• Site, connection, and tariff data collection as input to the tool
• Data verification with AWS Transport Engineers
• Network design optimization using JaX Tool based on guidelines agreed upon
• Cost analysis of different designs and scenarios cost effective design compared to reliability and redundant network design
• Provides lay-out/diagrams and reports of existing and optimized network
• Provides hands-on evaluation of JaX Tool to AWS Engineers

• Responsible for the documentation and maintenance of Transport network circuit, backbone, facility diagrams, site templates, topology, and other Transport Services data
• Responsible for the audits and analysis of circuit topologies and capacities for normal and alternate routing scenarios to ensure network optimization and capacity
• Responsible for the design, assumptions, forecast and utilization criteria for SONET Ring requirement.
• Create detailed circuit designs and maintains switch and DCS port inventory in transport database. Maintain circuit record database.
• Responsible for the design of AWS new build site through map-info
• Year-End Capacity and Utilization rings exceeding 85 utilization and provide a relief planning underway
• Responsible for the DS1/DS3 Hubbing Arrangement
• Set Tabular records of current capacity and utilization including all nodes with quantity and type of drops/transmission network planning of backhaul equipment
• Identify DS3 and DS1 requirement for year 2001 and 2002 break down by month
• Create plan every quarter
• Responsible for the Provisioning and Assigning of CFA for DS1/DS3.
• Responsible for the Switch Port Assignment & Termination , DAC & Cross-connect assignment
• Responsible for the Provisioning Requests for IMT Augments in different switches.
• Responsible for the issuance/ordering, tracking and provisioning of facility orders for 2G and 3G requirement T1 growth , move , new build , rehome and DS3 additions to the hub
• Manage and coordinate with the implementation of the DTRM Span moves and project tracking.
• Constant coordination with RF Engineering for the microwave sites and suggest option for rehome
• Responsible for the traffic routes on their VM and suggest augments of trunks
• Work closely and interact with Provisioning to ensure effective handoff of transport services design and order activity.
• Detailed knowledge of SONET network configuration, DS-3 and DS-1 transport protocols.

• Responsible for the operation/maintenance, provisioning and development of BAYANTEL s Data Services providing dedicated, on-line and private communication links for voice/fax, data and video transmission to corporate users.
• Team member for the software upgrading of General Datacom Corp. GDC Multiplexer from MSO 3.0.1 to GTS 2.2 as a present software version. Evaluated the disruption time by simulating the software switch over. Provided activity procedure to 75 nodal stations.
• Responsible for circuit design for all VPN requirements VPN-RAS
• Conduct detailed planning on all feasible PTS either via Physical Line PL , radio or vsat options and convert it to Service
• Work Order as reference of Leased Lines Implementation Department for project implementation.
• Manages the issuance of PTS Preliminary Technical Study and SWO Service Work Order for Domestic Leased Lines DLL , Direct Connect Lines DCL and International Private Line IPL utilizing Nortel Passport Frame Relay and GDC Multiplexer Transport Management Sysytem TMS via SDH , PDH , Fiber Optic and VSAT network of BAYANTEL.
• Conducts isolation and analysis for the problem raised/escalated by clients and remote stations. Coordinates with customer , field maintenance personnel and concerned groups as necessary for immediate trouble restoration.
• Manages and supervises recommendation for upgrade, re-grooming and expansion of network facilities required to cater Private Network requirement.
• Assists Corporate Sales on clients consultation based on existing and proposed network configuration they wanted and suggest network that fits their demand with reasonable cost.
• Experienced in testing, commissioning and operations of transmission systems such as PDH/SDH, VSAT/DAMA, fiber optic and copper cable
• Highly experienced in designing networks and to end for voice and data facilities planning Versant in developing customer requirements utilizing and integrating various systems such as Frame Relay, SDH/PDH, VSAT, TDM/DACCS and LAN/WAN technologies
• Hands-on experience in the network management of circuits using TDM and Frame Relay network, performing configuration and provisioning management, fault management and performance monitoring
• Responsible for generation of requirement documentation, technical planning, design and detailed systems engineering of voice and data networks as well as the required network infrastructure of various requirements of clients
• Gather data for detailed planning of installation and activation of satellite-base stations, microwave radio systems and landline-based circuits
• Responsible for creating implementation plans for the provisioning of T1/E1 circuits for internal and external customer requirements for data and voice networks
• Prepared detailed documentation plans for voice and data Frame Relay services intended for clients such as banking and manufacturing firms, Internet Service Provider, schools and other government institutions via existing TDM and Frame Relay network
• Provided post sales technical support to sales and marketing personnel during meetings and discussions regarding network configurations, bid proposals.
• Responsible for the configuration management, fault management, and performance monitoring of customer s leased line circuits using GDC TDM Networking Multiplexer and Frame Relay system
• Responsible for the software activation/deactivation, upgrade/downgrade and other activities required in delivering a service with the aid of system controlled and Network Management System of GDC Networking Multiplexer and Nortel Frame Relay System
• Responsible for monitoring of circuit performance and generation of statistical reports which were used in the assessment of service being provided to the customers and makes recommendation for possible service improvement
• Responsible for the establishment of the company s Nodal Satellite Stations
• Planned and commissioned a number of satellite earth stations in major cities and municipalities around the Philippines comprising Bayantel s Nodal Distribution Centers which serves as an access point of it s clientele s provincial branches to it s head office in Metro Manila
• Various antenna systems were used such as 1.8-m, 2.4-m, 3.8-m and 4-m Prodelin Antenna Dish, 2.4-m Andrew and Comtech Antenna Dish
• Various RF equipment were used such as Scientific Atlanta, SSE, Agilis, Skydata and MTI C-Band Transceivers at 5, 10 and 20 watts power rating
• Fairchild satellite modems were used and interface with GDC TMS TDM Networking Multiplexer via an RS422 interface
• Simulated, documented and implemented various circuit configuration involving data communications networking equipment for consumption by clientele of our company
• This includes applications on broad networks of radio modems RAN, Cylink , baseband modems Nokia BB3610, BB160, BB512, BB2M , HDSL modems Nokia, Capspan , TDM Multiplexers GDC, PCSI, MICOM , DMC and Sungmi PCM30 Multiplexers, Tellabs 6132A/6132B signaling equipment and others
• These data transmission systems use a combination of satellite, radiolink, leased line and switching facilities

Education

Bachelor of Science in Electronics and Communications Engineering with distinction

Skills

Internetworks:

• ATM/Frame Relay Network Nortel Passport
• Newbridge 3600 series DACS
• Knowledge on Basic SS7
• Dial-up/Leased-line modem
• General DataComm Multiplexers
• Data Switch & Line Drivers
• SDH Nortel TN-1X/16X
• PDH DMC & MTI Microwave
• Cisco Routers Systems

Test Equipment:

HP Spectrum Analyzer

Operating Systems:

Windows 95/98

Office Automation:

• MS Office 95/97/2000
• VISIO Professional
• MAPINFO Professional

Remote Control:

• Laplink
• ProComm Plus
• Telnet

TECHNICAL TRAINING

ACTION REQUEST AR SYSTEM of AWS
ERICSSON BYB 501 HARDWARE WORKSHOP
GRANITE SYSTEMS XPERCOM TRAINING
AT&T Wireless Services

BAYANTEL DIAL VPN

This training provided a more comprehensive knowledge on the installation , configuration and troubleshooting of Bay Networks remote access products RAS for the Network of Bayantel intended for planning engineers.

BAYANTEL FRAME RELAY TECHNICAL ORIENTATION

This orientation provided a more comprehensive knowledge of the Frame Relay NORTEL-Magellan Passport Network of Bayantel intended for planning engineers.

BASIC TMS 3000

This course features a basic introduction to Transport Management System TMS 3000 Multiplexer, TMS Transport Processor TPP and Office Communications Manager TMS OCM*TMS installation, troubleshooting, configuration and administration.

TMS TECHNOLOGY OVERVIEW

Overview on GDC TMS Technology such as Time Division Multiplexing TDM , Switched Multi-Megabit Data Services SMDS , Frame Relay FR and Asynchronous Transfer Mode ATM .

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EXPERIENCE SUMMARY

TELECOMMUNICATION ENGINEERING, SYSTEMS ENGINEERING, IP NETWORK DESIGN, OSPF, BGP, SIP, COMMON CHANNEL SIGNALING SYSTEM 7, ADVANCED INTELLIGENT NETWORK AIN , LOCAL NUMBER PORTABILITY LNP , END-TO-END CALL PROCESSING, NETWORKING INTEROPERABILITY, TRAFFIC ENGINEERING, TESTING, WIRELESS, ATM, LAN/WAN, EMERGING TECHNOLOGY INTEGRATION, CISCO 2000, 3000, 4000 SERIES; CISCO CATALYST 6000, 7000 SERIES

PROFILE

Telecommunications professional with significant experience in network design, test plan development and test execution. Expertise with large scale Cisco Voice over IP solutions and PSTN SS7 technology for next generation telecommunications networks. Proficiency with Cisco Routers/Switches. Easily adapts to work projects focused on new and different technologies. Ability to understand customer business needs and translate them into technical objectives that demonstrate customer value.

PROFESSIONAL BACKGROUND

Design IP networks, implement IP architecture in creating a scalable IP network infrastructure. Author various IP network designs for regional markets and backbone networks. Configure, troubleshoot thousands of IP network nodes on Cisco routers/switches. Manage total effort to launch and maintain new market designs. Conduct testing and implement configurations on Cisco routers and switches 26xx, 35xx, 49xx, 65xx, 76xx .

• Worked with the design and deployment of the Comcast Regional and National TCP/IP network.
• Participated in the review of network catastrophic failures and provided feedback to prevent future occurrences.
• Authored various IP network design documents for Comcast IP Services on Cisco routers and switches.
• Involved on the design, testing and implementation of Comcast s IP network and ISP backbone.
• Designed a reliable and fully redundant network implementing various routing protocols RIP, OSPF, BGP, EIGRP .
• Provided managerial as well as leadership role in implementing tier four ISP technical operation team.

• Perform design deployability risk assessment and create mitigation strategies for complex, high profile, big-ticket Voice over IP VoIP customer engagements. Analysis includes: software level interoperability; anticipated network performance levels; engineering deployment risks. Verify design implementation in a lab environment and interact directly with the customer in identifying design issues and required design changes. Define the scope of Cisco s engagement for the customer network design.
• As Technical Lead directed a team of 5 engineers in performing a comprehensive design analysis for a large Brazilian and Mexican carrier. Proposed the architecture and design of Cisco s wholesale dial and wholesale voice solution VoIP . Provided technical expertise in implementing and deploying Cisco VoIP solution at Telmex and, Telemar networks.
• Co-authored various customer network design guidelines for Cisco Systems customized network solutions. The Design and Engineering Guide provides account managers and sales engineers with generic guidelines for designing VoIP based customer networks.
• Improved Cisco s ThunderDial and ThunderVoice solutions by identifying performance and interoperability issues in the lab and proposing corrective action.
• Provided managerial as well as technical leadership in implementing Cisco s VoIP solutions in customer s network.
• Coordinated pre-sales technical implementations and marketing support demonstrations, field-trials and, deployments for Cisco s VoIP solutions.

Conducted integration testing on ET-CORDEC s Next Generation Network products with Cisco voice gateways i.e. a VoIP virtual switch . Testing for Videotron Canadian cable company VoIP project included:

• Interoperability testing of the virtual switch against the Lucent 5ESS and Nortel DMS-100 PSTN . Verified that the virtual switch performs, externally, like an existing PSTN switch implementation.
• Fault insertion testing on the virtual switch, verifying that it can recover from specific failure modes.
• Voice quality testing on the virtual switch.
• Configured and created new call control scripts using the Ameritec telephony load box.
• Coordinated SS7 network integrity testing for the Alliance for Telecommunications Industry Solutions ATIS , an industry-working group. This testing involved the creation of large industry testbeds where SS7 failure scenarios could be created and studied. Developed hands on experience troubleshooting problems in MTP, SCCP, ISUP, and TCAP layers. Clients included: AT&T, BellSouth, Verizon, CTIA, Sprint, MCI.
• Developed LNP/AIN 0.1 Test Plans. Analyzed data collected during testing of LNP/AIN overload/congestion tests.
• Performed interoperability testing of a Signaling Transfer Point STP quad configuration using High Speed Links for an RBOC client.
• Executed and analyzed AIN interoperability test cases between the 5ESS and DMS100 switches for toll and local services.
• Troubleshooting SGCP VoIP solution using SGCP message traces.

Perform testing on software and hardware products. Develop test plans.

RELATED EXPERIENCE

INTERNATIONAL EXPERIENCE:

Worked with a large telecommunications carrier in Mexico and Brazil implementing a VoIP solution. Provided VoIP network integration testing for Videotron in Canada.

NETWORK PROTOCOLS:

SS7, IP, SGCP, MGCP, OSPF, BGP, SIP

EDUCATION

MS, Telecommunication Management, Stevens Institute of Technology, Hoboken, NJ, 2001

BS, Electrical Engineering, University of Illinois at Chicago, Chicago, IL, 1996

TRAINING

SS7 Cisco s Adagio VoIP Wireless
AIN TCP/IP CCNA
LNP Project Management CCNP
Cisco s ThunderDial OSPF LAN/WAN
Cisco s ThunderVoice BGP

PROFESSIONAL AFFILIATIONS

IEEE - The Institute of Electrical and Electronic Engineers

WORKING ELIGIBILITY

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Summary

• 10 + years NOC experience
• 5 + years as Senior Network Management Engineer Designing, testing, implementing, integrating, and documenting NMS solutions
• 5 + years Performance Management
• 5 + years Unix Administration experience
• 2 + years Project manager/Remedy administrator

Management Platforms:

• Micromuse Netcool, Netcool ISM, Netcool Reporter, Wave, Netcool probes, WebTop, Jel,
• HP Openview Node Manager for Unix and Windows
• Concord Nethealth eHealth
• Open NerveCenter
• Empire Sysedge agents, Dirige Agents
• Cisco Works 2000
• Remedy Ticketing System, Remedy Flashboards
• Crystal Reports Professional
• Ipswitch WhatsUp Gold, NetSaint
• SNMP, UCD SNMP, RMON

Network Components:

• Sun Sparcservers, Sun Netra, Sun Ultra 5/10
• HPUX Servers K/L class, HP9000, HP3000
• Cisco Routers - 26xx to 75xx series, Cisco VCO/4K and Juniper JunOS 4.x
• Cisco Switches - 3000 to 6000 series
• IBM AS400, S390, 370/258, ES9000, 4381, SYS 36/38
• WAN technologies T1, /DS1, T3/DS3, ISDN
• Intranet/Internet technologies VOIP, DNS, SMTP, POP3, HTTP, DHCP
• Apache web servers
• TCP/IP, SSH, ATM, SS7, SIP

Operating Systems:

• Sun Solaris 2.x
• HP-UX 10.x, 11.x
• Linux Redhat
• Windows XP, 2000, NT, ME, 98, MS-DOS

Scripting Tools:

• Perl
• SQL
• Unix shell scripting csh, ksh
• HTML

Professional Experience:

• Installed and configured HP Openview Node Manager Win 2000
• Configured basic performance and trend reports
• Configured alarms, thresholds and correlation
• Designed, automated performance reporting via Crystal reports
• Trained engineers on new NMS system
• Made assessment and recommendations for appropriate tools due to needs

• Installed, configured, and integrated, and maintained HP Openview Node Manager, Netcool, Netcool ISM, and Syslog probe.
• Configured correlation/thresholds for all alarms
• Installed, configured and administrated SNMP and Dirig agents on all devices in the network.
• Defined, configured network performance thresholds using SNMP and Dirig agents
• Completed documentation for Netcool users/admins and as-built documentation.
• Trained ISH employee s on all new systems.

• Installed and configure HP Openview and Nerve Center.
• Integrated Nerve Center with Node Manager.
• Setup monitoring via SNMP for Cisco, Excel and GDC devices on the network.
• Configured correlation for all alarms.
• Automated remote notification and escalation.
• Configured downstream suppression.
• Set up maintenance and backups.
• Trained NMS operators on the new system.
• Wrote new documentation and operating procedures.

• Designed, Tested, Implemented, and documented Network Management Solution
• Responsible for Systems Administration on all UNIX servers related to NMS project.
• Installed, configured and administrated Netcool, Netcool ISM s, HP Openview Network Node Manager, Concord Sysedge
• Optimized the utilization of resources through capacity planning and trending
• Configured alarms to proactively identify potential problems on the network
• Installed and configured SNMP and Sysedge agents
• Trained NOC and NMS users
• Wrote documentation and operating procedures.

• Built and setup NOC, Built racks, configured Cisco routers.
• Provide Help desk support to client community - Troubleshoot network problems
• Developed monitoring system for large network over 30,000 nodes
• Installed, configured and administrated the following systems:
• Remedy, Netcool, Netcool Probes, Concord Nethealth, HP Openview Network Node Manager
• Configured real time and historical reporting
• Configured alarms/reports to proactively identify potential problems on the network
• Identified problems through performance analysis and made recommendations for solutions
• Long and short term analysis for capacity planning demand on network
• Developed, configured VOIP monitoring tools used by NOC
• Identified opportunities to improve processes Eliminate time and resource intensive practices via shell scripting
• Developed Quality testing of new pops threshold monitoring
• Administrator of Quality testing of new pops.
• Systems Administrator on all NMS HP and Solaris servers.
• Project Manager for Remedy ticketing system
• Created documentation for Remedy and all NMS systems.

• Monitored data communications network.
• Assisted subordinates and supervisors in identifying and resolving problems.
• Provided Help desk support

• Ran IBM MVS/JCL and Unix Systems to produce reports and job streams
• Worked with systems programming to run special reports/jobs.
• Ran backups and distributed output
• Monitored systems and reported system issues

Military

Continuing Education:

• Advanced Unix administration
• Netcool/Omnibus on UNIX -User
• Netcool/Omnibus on UNIX System Administrator
• HP OpenView Fundamentals
• HPOpenView Network Node Manager Advanced Topics
• Administrating AR Systems 4.X from Windows
• Introduction to Cisco Router Configuration
• Cisco Internetwork Troubleshooting
• Cisco VCO/4K installation and configuration
• Install and Administrating Gateways Vienna systems VOIP
• One year Computer Operations CPI

Willing to relocate

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CAREER PROFILE

Senior Network Engineer and IT Manager. Expert with Microsoft, Novell and Apple Operating Systems. 15+ years experience designing, implementing and maintaining multi protocol LAN/WAN network infrastructures. Comprehensive project planing and scheduling, for maintaining normal production levels, during deployment or upgrading of Servers, Workstations or other related Network equipment. Implementation of business Network configurations with Microsoft Windows 2000, 2000 Advanced, Data Center Servers, Windows NT, all Novel NetWare and Apple Macintosh Operating Systems. Including directory services and Tree design for Microsoft s ADS and Novel s NDS directory services. Additional administrated and maintained Servers include MS Exchange, SQL, SNA, SMS, IIS, BackOffice, Proxy and Terminal Server. Novel NetWare, NetWare Connect, NetWare for SAA, GroupWise, ManageWise, Border Manager and ZEN Works. Workstation deployments were implemented using production-imaging technology, such as Norton Ghost. Workstation Operating System deployments of Windows XP, ME, 98, 95, 3.x, MS-DOS 3.x-6.x and all Novel NetWare and Apple Macintosh Operating Systems. Network hardware configurations include Routers, Switches, Hubs, Bridges, and Gateways. Data Storage equipment and Software, SCSI Devices, Hard Drives, Video and Multimedia hardware. Fame Relay, T1 s, T3 s and ATM, FDDI, Fiber Channel, Gigabyte Ethernet, Fast Ethernet, Ether-Talk, Token Ring, 3270, 5250 Terminal Emulation and Microsoft Terminal Server. Protocols include TCP/IP, DLC, IPX/SPX and NetBEUI. Network operation system enhancement services include DHCP, DNS, WINS, ADS, NDS, SNA, SQL and SMS.

Education/Professional Training

1981-1985 BS Computer Science, Florida Community College.
Expert in Microsoft and Novell NetWare Operating Systems.
15+ Years of Networking Technical Experience.

Certifications:

• 2000 Microsoft 2000 Server MCP
• 1999 Microsoft SNA Server 4.0 MCP
• 1998 Microsoft BackOffice Server MCP
• 1997 Compaq Server Certified ASE
• 1997 Hewlett Packard Server Certified STAR
• 1997 Windows NT 3.x and 4.x Certified MCSE 3x, 4x
• 1996 Master Certified Novell Engineer MCNE 2x, 3x, 4x 1995 Enterprise Certified Novell Engineer ECNE 2x, 3x, 4x
• 1995 Certified Novell Engineer CNE 2x, 3x, 4x 1993 Certified Novell Administrator CNA 2x, 3x

PROFESSIONAL EXPERIENCE

Senior Network Consultant, planing and implementing Migrations of Novell NetWare to Windows 2000. Install, configure, MSDSS Microsoft Directory Synchronization Services . Synchronize Windows 2000 Servers, ADS Active Directory Services and Novell NDS NetWare Directory Services . Synchronization was implemented to simplify Network Administration during an extended migration process. Migrations were completed during regular scheduled intervals of Network maintenance. Designed and implemented Microsoft ADS directory services.

Implementation, integration and migration of Microsoft Windows 2000, 2000 Advanced, Data Center Servers, Windows NT, and Novell NetWare. Design and implement Windows ADS and NetWare NDS directory services. Workstation integration of Windows XP, ME, 98, 95, 3x, MS-DOS 3x-6x and all Apple Operating Systems. VPN and Terminal Server solutions. Software rollouts with SMS 2.0, WinInstall, and image production software for Servers and Workstations. Veritas Backup Software for Storage solutions.

Integration and migration of Microsoft SNA Server 3.0 to 4.0, Microsoft NT 4.0 and Novell NetWare 4.11. Integration of SMS 2.0 for Network management and software distribution. Configured connections to mainframes using DLC, TCP/IP and IPX protocols. Rebuild and upgrade Novell NetWare 3.2 Servers to 4.2. Redesigning of NetWare NDS Tree and Implementation of NDS for Windows NT 4.0. Reconfigured Network infrastructure using Fiber optics, Gigabyte Ethernet with Cisco routers and switches.

Design, consulting, migrations, installing and troubleshooting of Windows NT 4.0 and Novell NetWare 4.x. Designing of NDS Trees, TCP/IP networks, servers, workstations, routers, switches, hubs and storage solutions for WAN/LAN installation and integration. Configuration and Administration of Exchange, SQL, SNA, SMS, BackOffice, Proxy and Microsoft Terminal Server. Migrations, Network upgrades both Hardware and Software.

Onsite installations, migrations or integration of Novell NetWare and Microsoft Windows NT, MS Exchange and Workstation configurations. Design and Plan network hardware for LAN/WAN TCP/IP infrastructures. Complete documentation of projects from beginning to end along with image production processors of Servers and Workstations. Seagate s Management Suite and Microsoft s SMS for network management and software distribution. Setup and Support of Compaq, Hewlett Packard and IBM Rack Mount Servers. Network consultant for the regional sales team. Managed and maintained in-house Frame Relay Network.

Working with a team of engineers on various day-to-day Network projects. Including network management with SMS 1.0 and Seagate s Management Suite for software distribution. Installing and troubleshooting of Novell NetWare, Windows NT, TCP/IP, IPX/SPX, DHCP, DNS, WINS, SNA, SQL, SAA and NDS. Project planning of Servers, workstations and hubs, for WAN/LAN design and integration. Directly responsible for Supporting 750 Users, Network Upgrades, integration and repair of all Servers, SCSI Devices, Raid 5 controllers, Compaq backup storage devices. I personally designed an automated upgrade of Windows 3.1 to Windows 95 for 9000+ Workstations and 600+ Servers.

Support and repair of all Novell NetWare and Microsoft Windows NT Network Servers and Workstations. Managed projects for migration or integration of Novell NetWare, Microsoft Windows NT, MS Exchange. Consulting, designing, installing and troubleshooting for Novell NetWare IPX/SPX and Windows NT TCP/IP protocols. Capacity planning of Server hardware, SCSI Devices, and Hard Drives, Raid Controllers and Network cards for WAN/LAN design and integration. Network Servers included Microsoft NT, BackOffice, Exchange, SMS, SQL, SNA and Novell NetWare Servers.

Consulting, installing and troubleshooting for Novell NetWare and Windows NT Servers. Project planing and image production for Servers and Workstations. Technical Support for Novell and Microsoft as a Reseller. Authorized Repair and Service Center. Installation and setup of all Servers and Workstations. Sales, support and training for network hardware and software including Microsoft, Novell, Apple, Hewlett Packard, IBM, Dell, Acer, 3Com, Bay Networks, Compaq, etc.

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Summary

Highly experienced computer networking, systems engineering and technical support professional. CCNA certified. Over 20 years experience in IT industry.

• Expert level abilities in router/hub/switch configuration, network implementation and troubleshooting.
• Excellent communication and documentation skills.
• Able to quickly learn and apply new technologies and adapt to new environments.
• Effective teamworker experienced in leading technical teams, equally comfortable working alone without supervision.

Technical Skills

• Networking equipment and technology including:

  • Routers/hubs/switches: Cisco CCNA certified , Nortel/Bay Networks, Proteon, Ascend
  • LAN Network architectures: Ethernet, Token Ring
  • WAN Network technologies: Frame Relay, X.25, PPP, ISDN, T1/E1, POTS
  • Protocols: TCP/IP suite, IPX, Appletalk, transparent and source route bridging
  • Network General Sniffer, router packet capture and similar troubleshooting tools

• Network Management: HP Openview Network Node Manager for SUNOS/Solaris, IBM Netview for AIX, Nortel Site Manager for SUNOS/Solaris/Windows.

• Unix systems administration, C programming, shell scripting: SUNOS, Solaris, AIX, Linux

• Desktop Operating systems: Windows 95/98/NT/2000

• Applications: Microsoft Office suite Word, Excel , Microsoft Visio

• Internet applications including DNS Bind , sendmail, firewalls, proxies, HTTP server, etc.

Professional experience:

Technical lead for Network Architecture Consultant group, based at Whippany, New Jersey, implementing the roll-out of Bear Stearns Clearnet network -a nationwide & international private access network for Bear Stearns Correspondent Clients, using TCP/IP over Frame Relay with ISDN backup, for stock market trading applications.

• Technical lead, reporting to the Program Manager, for a team of up to 30 consultants deploying the remote site network equipment and Windows-based applications for end user access to trading and account management systems.
• Responsible for ordering frame relay, ISDN and POTS services to remote sites from Telco and WAN service providers, and working with provider technical staff to resolve installation problems.
• Grew network to over 250 remote sites throughout the USA.
• Monitored overall network capacity and individual remote site utilization using Openview tools, implemented bandwidth upgrades as required.
• Developed, tested and implemented new router configurations to:
  • support fractional-T1 frame relay WAN access, used by most client sites;
  • support a fully redundant dual-router/dual-T1 configuration for high end clients requiring a high availability solution.
• Oversaw 2 complete network router software and hardware upgrade projects.
• Advised client technical staff of routing, access list and firewall/proxy requirements for their networks and end-user desktops to be connected to the Bear Stearns network.
• Developed and maintained the documentation for the remote sites, using Excel for configuration records and Visio 2000 for network drawings.
• Assisted installation technicians and client staff with application software installation, configuration and troubleshooting on end-user desktops running Windows 98, NT and 2000. Resolved many problems related to connectivity and/or conflicts with existing applications.
• Provided on-call 3rd-line support for the network to the Network Operations and Helpcenter groups.
• Extensive travel throughout the USA was required for installation and support of client sites.

• Technical support for the network management systems running the Global Network of some 10,000 routers. Implemented the conversion of the management system to the latest version of IBM NetView on very large multiprocessor RS/6000 platforms.
• Implemented the management system for IBM s then new Frame Relay service. This was offered on Cascade now Ascend Frame Relay Switches, which required Sun Enterprise servers for management running Solaris 2.5, HP OpenView and Cascade s CascadeView product.

Responsibilities included system integration, technical support, consultancy, system test & documentation.

Principal technical specialist leading a team of 5 engineers implementing large scale corporate networking projects, including:

• Autoglass nationwide network, OSPF-routed, 300+ Bay AN routers using PPP over leased lines to central site ASN routers. IP and IPX protocols, 10B2/10BT ethernet LANS.
• Sun Life branch network, 25+ Bay AN and BCN nodes, routed IP & IPX, source route bridged token ring LANS.
• NatWest Life head office network, BCN routers with Bytex token ring hubs. IP/IPX/SRB.
• National Westminster Bank nationwide X.25 network, 100+ BBN X.25 packet switch nodes supporting over 2500 endpoints at bank branches and ATM sites.

Designed and developed several programs used in the test lab for testing networking systems, using C programming tools. These included a very large network simulator which was used to validate network management software which was then being developed in-house, and an X.25 load generator which was used while testing new versions of the X.25 switch software.

Other equipment I was required to support for RDL included Proteon routers and Nowcal s own products modems & modem management systems, ISDN adapters, multiplexers and terminal servers .

Also implemented Nowcal Datacom s first Internet service in 1995, using a dedicated 64K PPP link to EUNET. Deployed Internet email, FTP & web browsing services using Sun servers and publicly available firewall/proxy tools Apache Web server, TIS firewall toolkit built with GNU C . Configured the SMTP mail system sendmail to exchange mail with the CCmail internal mail system.

Prior to 1986:

Various positions in field service and technical support, in UK and Middle East Saudi Arabia . Details can be provided on request.

Education

Churston Ferrers Grammar School, Brixham, Devon, England.

Cambridge University Examinations Board, General Certificate of Secondary Education GCSE : 3 Advanced Level passes Maths, Physics, Chemistry . 8 Ordinary Level passes.

Up

OBJECTIVE:

Experienced, results-oriented Data Processing professional, seeking a challenging position as a Senior Technical Architect and Information Security Analyst.

SUMMARY:

Senior Technical Architect and Network Security Specialist proficient in needs assessment, research, and design of industry standard compliant Internet, Intranet, and Extranet security, encryption, and user authentication networking technologies required to support the Corporate Cryptographic infrastructure. Fifteen years total experience in design, analysis, security, and warfare of Information Technology. Eight years experience in the US Navy Submarine Service as Automated Data Processing Systems Security Officer. Seven years professional experience in the analysis, design, integration and delivery of Enterprise Solutions.

CAPABILITIES:

Profound and diverse expertise in Public Key Infrastructure design, integration, and deployment, Certification Authority design and development, creation of Certificate Practice Statement & Certificate Policy Statement, vendor PKI solutions including Microsoft Certificate Services, Netscape Certificate Server, and Verisign Managed PKI Services, VPN technologies including IPSEC, L2TP, PPTP, VPN hardware including Nortel, VPNet, Cisco, Microsoft embedded VPN technologies such as PPTP and L2TP/IPSEC, VPRN capabilities such as Pass Through Tunneling and Fully Meshed Site-to-Site, Encryption technologies including Symmetric & Asymmetric, Elliptical Curve, and Atomic Proxy, Application encryption technologies such as SSL and SSH, User Authentication technologies such as RSA Secure ID, KERBEROS, and RADIUS, Intrusion / Vulnerability Scanning and Penetration Testing, Directory Services such as X.509, LDAP, DNS, Microsoft Active Directory, and Novell NDS, Network Security Programming required to design and deploy control products such as anti-virus and Internet content screening.

PROFESSIONAL EXPERIENCE:

Responsibilities include design and rapid deployment of Sun iPlanet Intranet and Extranet LDAP Directory, Messaging, and Time Management technologies and user services across the enterprise. The combination six location hardware / software upgrade generated zero user "Help-Desk" calls and resulted in zero down time. Responsibilities also included creation of Migration of Electronic Messaging and Collaborative Services Document and necessary Diagrams to permit Lotus Notes integration and migration.

• Design, architect and oversee the upgrade of Netscape 3.x Services to Sun iPlanet 4.x Services in six locations.
• Analyze and Architect Migration paths to Windows 2000 and Lotus Notes from Windows NT and Sun iPlanet messaging services and directory services.
• Perform Cost Budget Analysis, Vendor Analysis, and Feasibility Study.
• Procure hardware; perform hardware install, OS install, and burn-in. These servers were designed and deployed to be highly redundant and withstand component level failure.
• Install and deploy Compaq Insight Manager client and SNMP MIBs as required for remote management and remote operability.
• Perform Server OS Hardening as required for Corporate Security Policies and Industry Best Practice.
• Perform hardware and software support and analysis for Compaq, Sun iPlanet / Netscape, and Lotus Notes.
• Envision, document, create, and deliver Technical Architecture, Technical Diagrams, and Migration Analysis.

Technical Project Manager and Rapid Deployment Specialist for this International large scale Manufacturing Institution. Responsibilities include Project Management and architectural control for this fast-track Netware 5.1 Server / Windows 2000 Professional Desktop deployment including NDS / SLP, DDNS / DHCP, integration with global legacy Unix and SMTP DNS systems.

• Rapid deployment of thirty Netware 5.1 servers utilizing Automated Netware Server build.
• Rapid deployment of thirteen hundred Windows 2000 Professional desktops utilizing automated Windows 2000 build.
• Design, deployment, and integration of NDS, SLP, DDNS, DHCP.
• Highly complex legacy DNS integration and migration.
• Deployment across thirty sites nationally and internationally.
• Design and management of 8000 sq. ft. one-hundred workstation design and test lab including seven Servers, two Cisco routers, two Cisco switches, two 3-Com Hubs.

Senior Security Analyst, VPN Architect and Project Lead for this Fortune 500 Commercial Lending Institution. Responsibilities include envision, architect, create, and deliver complete Systems, Management, and Security Architectures to support the Corporate Cryptographic Infrastructure and facilitate the integration of a hybrid VPN solution to provide secure User Remote Access Services in both North America and Europe.

• Senior Technical Architect and VPN Specialist
• Envision, create, design, and deliver VPN Architecture for the Heller Financial "Remote Computing Access Technology" Project.
• Envision, create, design, and deliver Public Key Infrastructure Concept Architecture to support the deployment of Certificate Services across the Enterprise.
• Architect new Remote Access Service / Virtual Private Network / Virtual Private Dial Network solution utilizing unique hybrid approach, to provide Universal Remote Access Service connectivity for all Heller clients from any dial-up, broadband, commercial, or home Internet connection.
• Perform extensive Cost / Benefit analysis, evaluation and cross-evaluation of multiple industry leading VPN Managed Service Providers, evaluating and rating these Providers in areas including Suitability-to-Task, Industry Standard Compliance, User Compatibility, Security Integration, Manageability / Remote Manageability, Application Integration, and Environmental / Network Infrastructure Integration, while utilizing weighted scoring and soft scoring.
• Ensure IETF RFC compliance, and compliance with other applicable Internet Open Standards.
• Ensure documents such as Current Environment Evaluation, Systems Architecture, Security Architecture, Architecture Modifications, Vendor Evaluation Matrix, and some twenty additional Deliverables are delivered on time and under budget, to support core Corporate Business requirements, Project goals and timelines, and technical requirements.
• Ensure compliance with existing corporate Security Policies and Architectural standards, including RSA Secure ID technology, SMS client management, and McAfee anti-virus.
• Increase performance for Remote Access Service / Virtual Private Network / Virtual Private Dial Network users, while introducing strong encryption, strong authentication, centralized management and a simplified user experience.
• Design a solution which utilizes outsourced services to reduce management & overhead costs, and re-utilizes existing hardware to reduce expenditure.

Was offered and accepted a position as an employee of the firm to permit completion of Architectural Projects in progress. Responsibilities include deployment of Intranet, Extranet, and Internet technologies for all corporate, client, and user services across the enterprise. eCommerce Architecture duties include infrastructure design, secure three tier web application design and deployment, high performance SMTP messaging system design and deployment, integrated Oracle database and LDAP directory application foundation.

• Design and implementation of a secure eCommerce infrastructure, utilizing Netscape Enterprise Server, Netscape Directory Server / LDAP, tunneling and encryption technology and Server O/S hardening.
• Design a secure DMZ / Firewall to permit high-speed web access, VPN/DUN access, and secure eCommerce infrastructure.
• Designed and implemented a secure, reliable native SMTP messaging infrastructure.
• Enterprise Knowledge Management System designer and manager.
• Designed and implemented an Intellectual Capital Repository, Information Management Engine, and User Interface.
• Developed and technically supported company Intranet using latest Internet technologies.
• Designed and recommended Enterprise Web-based Document Management System.
• Recommended and implemented Web enabled Automated Library Software.
• Overall responsibility for programming development for Corporate Services automation solutions.
• Implement and support Netscape SuiteSpot Internet technology.
• Implement and support Microsoft Internet networking technology.

Design Engineer and Data Center Manager for this large scale Engineering Data Center.

Responsible for all aspects of Data Center implementation including functional and technical design, prototyping and configuration, system testing, rollout, and migration support. Environment includes 1000 workstations and 30 servers across eight locations in a switched Ethernet environment. Design included LAN / WAN topology, Internet service points-of-presence, secure remote access via PPTP/VPN, Firewall / DMZ design and configuration, Proxy Server design and configuration, Internet site screening, bandwidth management, and redundant SMTP routing paths.

• Enterprise level Data Center server complex designer, creator, and manager
• Design of new Data Center and Operations rooms including lighting, heating, air conditioning, air flow, electrical power requirements, fire suppression HALON system, and physical security.
• Design, selection, installation and configuration of server complex 30 x Compaq 7000 and 2500 Rack Mounted components .
• Selection and configuration of server complex fault tolerant systems. These services were designed to minimize the total cost of ownership, and included: Multiple RAID Arrays, Compaq Advanced Server Recovery, Compaq Recovery Server Option, server failover, and automated backup / restore.
• Selection, installation and configuration of Microsoft Windows NT Server Enterprise software.
• Planning, design, and installation of Windows NT Master Domain Model.
• Evaluation, design and execution of the Network Security Architecture.
• Planning and configuration of server naming, network naming, network directory services, and network synchronization tools including: DNS, WINS, Netscape Directory LDAP , Windows NT Domain.
• Determination and implementation of systems performance tuning for specialized engineering applications including: CADD, Fluid Analysis, Hydroelectric Power Conversion, Environmental Forecast, Waste Water.
• Planning and design of SNA architecture and security.
• Planning, design, installation and integration of Web-enabled SNMP based management services including: Compaq Insight Manager, Microsoft Systems Management Server, and HP Open View Network Node Manager in a multi-tiered management scheme.
• Management and operation of the server complex including supervising a staff of four Systems Engineers and two technicians, coordinating LAN / WAN maintenance, testing, evaluating and procuring new technologies for Intranet / Internet applications.
• Design, creation, and implementation of RAS Remote Access Services and VPN Virtual Private Networking based on PPTP, providing high speed encrypted access to Intranet services utilizing redundant data channels for both Dial-Up Networking and Internet based VPN access.

Technical Team Leader and Design Engineer for this GE Capital IT Solutions Life Cycle Management client. Environment included 600 workstations and 50 servers in a switched Ethernet/FDDI infrastructure. Duties include migration of 13 resource Domains to Windows NT Master Domain model, migration of all TCP/IP services including DHCP, DNS, and WINS to Windows NT Server 4.0, implementation and support of Enterprise Client/Server applications including Data-Warehouse. Advanced troubleshooting includes HP9000 TCP/IP configuration, Client/Server Application performance tuning across the Enterprise, and Network Security management.

Advanced Systems Engineer and Technical Team Leader for this Microsoft Enterprise 2000 Business partner. Duties include Windows NT Domain design, Windows NT migration Risk Assessment and implementation, Life-Cycle Enterprise Reengineering, Microsoft TCP/IP design/implementation, Network Security and Survivability analysis, and Information Technology Policy Management.

Duties included: Design Engineer/Implementation Troubleshooter of the Windows NT based "Claims Workstation Project" with Zurich American Insurance Group / North America. Designed and implemented an automated installation process to facilitate the expeditious deployment of one thousand Microsoft Windows NT workstations in a complex multi-protocol LAN/WAN environment. This process was implemented into the "Claims Workstation Project" production cycle and directly produced a net savings of over 2000 man-hours.

Assigned to the USS Someship, which is the US Navy s R&D platform for submarine warfare. Integrated data processing systems for weapons control and navigation into a single unified Data and Control System. Designed and implemented a secure Windows NT LAN for processing of classified military message traffic. Both of these projects were completed ahead of schedule and under budget. Net savings: Nine Million Dollars.

Designed and installed a Secure LAN for the Department of Defense s largest and most complex supply system. This 100-workstation network included Windows NT Server 3.51, Novell NetWare 3.12, dedicated application servers for database, anti-virus, and data-backup procedures. The reliability of this ultra critical network was augmented by the implementation of redundant Server cluster technology. Implemented a verycomplex cross platform integration combining Windows NT Server 3.51, a BBS, the Novell LAN, and a legacy Tandem minicomputer, providing secure dial-in access to the Department of Defense s largest supply database.

Accomplishments include: Converted this standalone PC environment utilizing WordPerfect 5.1/Lotus 1-2-3 for DOS to a fully networked environment utilizing Novell NetWare 3.12 and Microsoft Office 4.3 for Windows. Completed one Mediterranean Deployment.

Completed two Strategic Deterrent Patrols on this Fleet Ballistic Missile Submarine.

EDUCATION

DeVry Institute of Technology
Curriculum: Telecommunications Management July 94-Mar 95
Completed 30 credits; GPA: 4.0
Dean s List for Academic Excellence

College of Lake County
Curriculum: Advanced Mathematics, Computer Programming Jan 94-Jun 94
Completed 10 credits; GPA: 4.0

Chapman University
Curriculum: General Education
Jun 93-Dec 93
Completed 12 credits; GPA: 4.0

TECHNICAL SPECIALITIES

Expert Technical Project Leader: As an Enterprise 2000 Business Partner, Microsoft routinely provides training for the staff of GE Capital IT Solutions in Microsoft corporate offices and training facilities. This training utilizes the curriculum normally reserved for the training of Microsoft Consulting Services senior staff. Specific emphasis is placed on the Microsoft Solution Development Discipline, including the Microsoft Solution Framework, a milestone based project management template proven effective and efficient.

Adept network security specialist: Proficient in risk assessment, proactive network security techniques, disaster planning and recovery, and enterprise-wide data integrity. Responsible for the security and integrity of several Department of Defense local area networks. Experience includes Information Warfare and Network Security Audits.

Comprehensive Local Area Network troubleshooting skills: Have restored critical network services to downed networks on many occasions for Department of Defense installations. Was detailed to a "Tiger Team" fast response action unit while stationed at NTC Great Lakes, traveling to various sites and performing emergency restoration of mission critical network services on very short notice.

Experienced Local Area Network manager: Responsible for the design, installation, maintenance and upgrade of several extremely sensitive Department of Defense local area networks, including the largest and most complex LAN at Naval Training Center Great Lakes. This mixed environment included Ethernet, TCP/IP, IPX/SPX, Mini/Mainframe, and a series of remote login dial-up connections.

TECHNICAL CERTIFICATIONS

Microsoft Certified Professional
Certification achieved November 1996

Novell Certified NetWare Engineer
Recertification awarded January 1997

Automated Data Processing Systems Security Officer
Department of Defense Certified May 1995

Up

Technical Support Engineer/Manager
Data & Voice Communications / WAN & LAN

Objective

Seeking a challenging position in the Information Systems industry that can utilize quality leadership, business/account management skills, network and computer technical knowledge, outstanding organizational skills, analytical and problem solving ability, polished oral and written communications skills for our mutual growth and betterment

Executive Profile

Results-driven professional with experience leading people and project teams, implementing, overseeing, and maintaining networks. Recipient of the Navy/Marine Corps Achievement Medal for exceptional work building and maintaining the network aboard the U.S.S. Birch-Hill. Possess an understanding of emerging TCP/IP technologies. Four years of planning, directing and providing innovative information technology, telecommunications, and service solutions.

Highlights of Qualifications

• Over 4 years experience in network administration and management
• Proficient in TCP/IP configuration, addressing scheme and management
• Possess strong technical, interpersonal, and organizational skills
• Provides technical support that is easily understood by the user, practical and responsive to customer needs
• Proven leader with a record of excellence, resourcefulness, and dependability
• A team player processing strong business and technical skills as well as extensive project management, process implementation, and operations abilities

Area of Expertise

• Well versed in the TCP/IP protocol
• Knowledgeable in Ethernet, Fast Ethernet, T-1, & T-3 Technologies
• Experience with Windows 95/98, Windows NT
• Windows 2000, and UNIX Operating Systems
• Extensive knowledge in installing, troubleshooting, and maintaining Exchange 5.5 Servers and Windows NT
• Extensive knowledge of local and wide area networks, Cisco routers and switches, VLAN s, and maintenance and operation of Domain Name Services
• Basic UNIX Administration
• Broad understanding of current communication technologies and protocols
• Experience in configuration, installation, and maintenance of micro-computer equipment and peripheral
• Extensive knowledge with multiple hardware vendors: Nortel Networks, Cisco, Lucent, 3Com, Cabletron, HP, Sun Microsystems, Tellabs, DEC, Motorola
• Work/Troubleshoot NT and 2000 Servers
• Experienced with DWTS Digital Wideban Transmission System
• Experienced with crypto equipment and the Navy s Proteon routers for satellite transmission
• Experienced with ViaSat and wireless data transmission through military radios

Career Progression

• Built, managed, and supported 4 network servers while aboard the U.S.S. Oak-Hill
• Responsible for establishing ship to shore communications for the Marine Corps Network
• Accomplished migration of Windows NT servers to Windows 2000 Servers
• Responsible for the implementation, installation and maintenance of the Marine Corps Domain Name Service server
• Responsible for the maintaining the SMTP Gateway
• Managed 4 network engineers responsible for technical and network support
• Support and manage the entire Marine Deployed Secured and Unsecured Network with over 300 users

• Responsible for the continuous design and development of the network infrastructure by conducting research, topology and network analysis to determine optimal solutions for network enhancement
• One of key personnel in the Infrastructure Year 2000 Project Team
• Managed Network of over 4000+ users and 12 servers while stationed in Camp Lejeune
• Installed and configured Cisco Catalyst switches to replaced legacy network devices to support Year 2000 compliancy.
• Responsible in the installation and configuration of 22 Cisco Catalyst switches to support a 500,000 network upgrade
• Responsible for the implementation, installation and maintenance of the Domain Name Service server supporting domains
• Responsible for the maintenance of the SMTP Gateway
• Implemented and maintained the Directory Services servers for e-mail
• TCP/IP Manager of a Class B network configured for over 1000 networks
• Managed a 6-member response team responsible for technical and network support
• Provided technical support in microcomputer repair

Continued Professional Development

• Marine Corps Computer Science School 1999
• Marine Corps Data Networking Course 2000
• Marine Corps Small Computers Specialist Course 2000

Education

Currently working on my Bachelor of Science, Computer Science degree by attending evening classes

Clearance

Secret Clearance

Awards