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Resume 10

Janet Charles
65 Stone Ave., Apt. B
Irving, NY 11238

Career Profile

Project Leader/Senior Business Analyst with extensive and diversified experience in the financial industry. Areas of expertise include brokerage and exchange systems, especially equities, listed options and futures product lines. Particularly effective at moving project from conception through implementation, insuring completion on or ahead of budget and schedule. Well developed organizational, managerial, and interpersonal skills, with the ability to motivate and empower staff.

Achievements
  • Developed and implemented NYSE Market Data Inquiry System.
  • Organized development and expansion of the Specialist Principal Reporting System SPRS and off floor areas of specialists firms.
  • Designed and implemented all operations and surveillance systems and reports for both the North Adams Futures Exchange and the North Adams Options Exchange.
  • Oversaw the daily operations of the SIAC/NSCC branches.
  • Actively involved as a member of industry and in-house advisory and operating committees.
Professional Experience

Irving Stock Exchange, Inc., Irving, NY
1981-2000

Director, Equity Systems 1995-2000
  • Acted as part of team that supervised the trading floor retrofit, including new hardware and software specifically designed for digital systems.
  • Designed new formats and order types to facilitate entry of decimal and fractional equity orders.
  • Participated in task forces charged with Year 2000 and Billion Share Day readiness.
Director, Options Development 1986-1995, 1981-1984
  • Directed the design and development of all trading, settlement, and surveillance systems and reports required for trading on the North Adams Options Exchange.
  • Coordinated the automated formats, inter-exchange usage and physical space required for the trading of equities and options side-by-side.
Director, Trading Floor Systems 1984-1986
  • Guided the development and expansion of Display Book technology for the trading floor.
  • Coordinated the efforts of the DOT Service Desk and Odd Lot Input areas in their support of the expansion of SuperDOT, the Broker Booth System, Display Books and Option trading.
Securities Clifford Automation Corporation, Brooklyn, NY
1977-1981

Manager, Branch Services
  • As part of task force, designed and developed the North Adams Futures Exchange, specifically the trading, settlement, and surveillance systems formats and reports.
  • Actively involved in industry and in-house operating and operating committees.
Plaine Webster, North Adams, NY
1973-1977

Assistant Vice President, New Products and Procedures
  • Developed and implemented the first real-time, option order match system in a brokerage firm. System was developed in conjunction with IBM. Reduced option staff by 60 .
  • Improved the process that developed and implemented all trading and settlement reports relating to enhancements and/or new systems.
  • Oversaw the installation and expansion of the first microfiche system for long-term storage of settlement information. Paper savings in initial year paid for equipment and training.
George Fergan, Inc., North Adams, NY
1966-1973

Co-Ordinator, Branch Liaison
  • Organized, scheduled and facilitated operations training workshops for over 150 branch offices.
  • Initiated the development and implementation of systems and procedures related to branch operations.
  • Participated, as part of task force, in the implementation of a real-time, equity order match system, resulting in 30 reduction of order room staff.
Education

Polytechnic University, Brooklyn, NY 1996
MS, Organizational Behavior

North Adams University, North Adams, NY 1988
BA, Organizational Communications

American Management Association, North Adams, NY 1992
Certified Strategic Planner



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