Resume 12

PROJECT MANAGEMENT & BUSINESS ADMINISTRATION

IT Business professional known for a natural entrepreneurial spirit and ability to develop and implement processes that control and positively impact financial results. Leader who offers in-depth experience in project management, financial management, business administration, information technology applications, customer service, planning, purchasing, and asset control. Hands-on management experience developed and established through a variety of cross-functional businesses team assignments. Strong communication and excellent problem solving skills. Fellow of the Life Management Institute FLMI

Responsible for programming service charges and equipment and software purchases. Directed the activity of five professionals.

Responsible for field laptop programs and IT systems expenses, contract evaluations, equipment selection, purchasing, distribution, inventory control, data base specifications, programming support, profit and loss, and accounting.

• Created and led 100 million point-of-sale laptop program that allowed a sales force of 8,000 to electronically illustrate, sell and issue policies in a single visit.
• Managed and modified a system that both billed customers 38 million per year for services and assisted them in controlling and prioritizing spending.
• Designed and implemented a 24-hour replacement/repair program for the sales force virtually eliminating any productivity loss.
• Process reengineered all remaining tab operations that resulted in significant savings by releasing all tab equipment and the elimination of the entire tab operations staff.
• Managed an internal programming consultants group that resulted in a cost efficient alternative to hiring and training outside consultants.
• Cost reduction review of on-line applications at three computer centers that resulted in overall saving to the customer of 10 . This project also delivered an improved availability and reliability level as a value added component.

• Established and maintained a system that levelized and depreciated PC equipment, telecommunications and maintenance charges to 1,000 sales offices saving 5-10 million per year.
• Managed the IT and sales office technology budgets of 72-95 million per year and saved 3-5 million per year through a structured invoice review process.
• Developed a charitable PC equipment contribution program that provided tax credits for the company and offered computer equipment to education facilities.
• Established and maintained procedures to deposit money, review vendor invoicing and payments, and process all accounting for the sales office laptop programs.

• Purchased over 100 million of laptops, saving 36 million in purchase and maintenance costs, providing the sales force with point-of-sale technology.
• Secured Master Card, Visa and American Express services for sales office programs.
• Analyzed and made recommendations regarding sales office and IT equipment purchases and alternatives.

Business Administration, St. John s University