Resume 4

PROJECT MANAGER & WORKFLOW/PROCESS ANALYST Member, Project Management Institute

Contract available professional providing analytical and or management services within a project context. Particularly skilled in process re-engineering projects, providing both positive bottom line results and long-term IT solutions to persistent business problems.

Goal Oriented Project Management
Business Process Analysis and Modeling
Process Re-engineering & Analysis Oracle 11i: Sysadmin, Implementation, Workflow
Testing: Planning, Coordination, Execution
Fluent German and French

Project management and business analysis services on a variety of projects for clients in several industries.

Workflow analyst and project management for R&D center of a major pharmaceutical company. Worked with several business lines.

• Implementation of Expense Management system for reimbursing expenses.
• Environmental Information Strategy project - a process analysis and re-engineering project Including task and data- flow analysis, 5-yr strategic plan and prioritizing of re-engineering sub-projects, project management duties.
• Work and data flow analysis for Health & Safety Group, including Occupational Health. Used for management strategy and audit validation.
• Performed work toward automated disability claims process.
• Process modeling software pilot project.
• Business and process analyst on global demographics system support and re-engineering project.
• Most recently analyst on construction of company wide integration/screening database for Discovery. Windows NT, Office 97, Oracle 11i, RequisitePro, Use Cases, Casewise Corporate Modeler

Project manager for client insurance company. Intranet, messaging systems, fire insurance, health insurance, legislative mandate and Lotus Notes projects. ADA / Americans with Disabilities Act visually impaired Intranet and Internet. IBM dockable; WAN and Lan, Windows 95, Office 97, Summit project methodology, MSProject, Planview.

Business Analyst Year 2000 systems project for SAIC, client a national healthcare provider.
Inventory and discovery for IT supported and non-supported applications. Extensive travel.

Business Analyst - Year 2000 non-IT equipment project for state government on west coast. Identify, assess for impact and implement remediation process for all Y2K affected embedded chip equipment.

• Developed processes, controls and record keeping for data collection and analysis.
• Developed ranking process and analysis matrix for equipment, focusing efforts on areas of highest need and reducing total cost to achieve compliance.
• Developed multiple strategies for implementation, further reducing total cost and providing shorter times to compliance.
• Built project management model for project. HP hardware; LAN; Windows NT, Windows 97: Word, Excel, MsOutlook, ABT Project Workbench

Program Manager - Responsibility for tracking, scheduling and progress reporting on 150 construction sites in Richmond - Hampton Roads area.

• Developed computer model for simultaneous tracking and scheduling of 150 construction sites.
• Instituted use of GIS databases for expansion planning. Will reduce total acquisition / construction time by up to six months per site, saving acquisition and zoning time salaries and permitting earlier income stream.
• Worked with consulting firm to Richmond regional office to develop new database and tracking model for Richmond. New system requires functional manager to input status data, eliminating unreliable status information.
• Worked with corporate IT dept. to develop permanent corporate detailed database system for release in late 96. Performed beta testing.
• Invented antenna mounting system for non-damaging mounting on municipal water tanks. Compaq hardware; LAN & WAN; Windows3.1 & 95: Word, Excel, MSProject, Visio, MapInfo, Arcview, Powerpoint, Lotus Notes, ccMail

Responsible for tracking inventory levels of active and inactive raw materials and WIP, other projects as assigned.

• Unique part numbers and common part number identification by product line, by SKU; permitting avoidance of future excess inventories while streamlining engineering, purchasing and production to bring a more cost effective product to market faster with lower inventory costs.
• Reduced inactive inventories by 278K in 4 months through alternative use programs. Additional 500K written off after proving it unusable.
• Developed reporting for vendor / lead-time analysis. AS400 hardware; Compaq; Novell Lan; Wordperfect, Lotus 1,2,3, ccMail, Harvard Graphics, Query400, JDE, BPCS

1990 - 1994 - Responsible for production, quality, safety, labor relations, training, affirmative action, housekeeping, administration and special projects. EEO, OSHA, ADA, Harassment, Diversity

1988 - 1990 Quality Assurance Technician - Performed statistical sampling and record keeping.

• Recognized for redesigning reporting methods reducing recording time by half.
• Designed and implemented an automated labeling technique simplifying export order sampling and reduced labeling time by 75 .
• Installed bar code scanners at receiving point. Eliminated lost tickets and inventory misplacements totally. DEC hardware w/ dumb workstations; IBM clone PC; Basic

1984 - 1987 Systems Analyst, Commercial Services - Project management on a wide variety of Commercial Bank needs.
Projects ranged from new product development, equipment selection and purchase to systems development or modifications, operations improvements, bank-wide contingency planning, and problem resolution for commercial DDA system. Trained and developed junior analysts. Focused on mixed life cycle, structured analysis and project management techniques.

1982 - 1984 Planning Analyst - Designed and developed financial forecasting models for management planning.
Emphasis on asset/liability repricing, new volumes and cash flow projection. Also, projects in financial analysis, peer analysis model, FAMIS project development, budget and operations performance.

• Improved monthly statement deliveries by 2 days, reduced staff by 20 full time positions and saved 500 thousand annually in postal sorting expense.
• Managed invisible project to introduce check truncation for small commercial accounts. Project done in four months, five meetings, ahead of schedule, without a budget, with no errors. Used immediately for other department s project where truncation feature was forgotten.
• Recommended and purchased a slide production system for use in presentations. First result was a savings of over 50 thousand annually in vendor contracts; plus prepurchase levels of internal graphics usage for presentations and marketing quadrupled.
• Wrote a financial reporting model to convert a manual input system. Reduced a 4-day task to 1/2 day.
• Combined 40 application systems into one reporting model. Project completed in 2 weeks.
• Improved unreliable management information streams through analysis and modifications of systems. Reporting for investments, mortgages, student loans and federal funds approached 100 accuracy.
• Created a revenue forecast model; and expanded the automation of capital budgets in under 2 months.

Managing Director - Consulted in operations, production, research, design and special computer applications. Created and applied simulations and graphics for presentations. 5 reporting staff.

COLLEGE DAYS WORK EXPERIENCE included hands-on factory work in Urethane Foam Pouring machinery, Tire Manufacturing And Testing Equipment, Automotive, and Heavy Equipment industries.

1980 UNIVERSITY OF AKRON; Akron, Ohio
Bachelor of Science, Applied and Labor Economics
Member by invitation to ODE National Economics Honorary Society
Taught freshman Economics as undergraduate senior

1992 VIRGINIA COMMONWEALTH UNIVERSITY; Redwood, Virginia
Credits toward a Master of Business Administration

Numerous continuing education courses in front-line management, management development, systems analysis and design, bank analysis and up-to-date software skills training.