Resume 5

Over 15 years experience in the management and IS services industry. Determined and resourceful, quick to grasp new ideas and finds challenges stimulating. Enjoys analytical work, interaction with clients and is committed to delivering high quality and timely results.

• Strong analytical skills used in business and requirements analysis for a variety of industries.
• Extensive project and team management experience covering large and small projects.
• Other experiences include: methodology development, process re-engineering, facilitated sessions, proposal development, functional testing and software metrics & other quality assurance techniques.
• Keen problem solving skills allowing rapid assimilation and resolution of complex problems.
• Excellent written and oral communication skills with the ability to communicate appropriately in business and technical situations at all levels.
• Experience of both of client s and developer s viewpoints in outsourcing situations.
• Extensive experience of working for ISO 9000 certified, or equivalent, organizations where the use of methodologies for project management and software development is the norm.

Business Analyst on a HIPAA assessment project for a State government. My specific assessment areas are the State s Department of Health and Office of Personnel. My responsibilities include:

• Facilitated sessions with senior agency staff to identify the business flows and determine whether any current or proposed systems are impacted by the EDI X12 Transaction, Code set and Identifier aspects of HIPAA
• Producing a report identifying impacts and providing recommendations and best practices for becoming HIPAA compliant
• Developing a work plan detailing the tasks and effort required to achieve HIPAA compliance

IT Consultant undertaking business analyst and management assignments for clients in various industries:

Business Analyst on a HIPAA project for a local Blue Cross Blue Shield organization BCBS . My responsibilities include:

• Assessment of the provider groups that interface with BCBS in terms of their business practices, IT systems used and external communications electronic and other and the identification of the remediation required for them to comply with the appropriate HIPAA EDI X12 transactions and code sets. This required a familiarity with the HIPAA transaction set.
• Privacy assessment of various BCBS departments using the Xpediate tool.

Principal Consultant undertaking business analyst and management assignments for clients in various industries:

• Project Manager for a major functional and technical upgrade to a bank s package based trust reporting system. Duties included: managing the project, coordinating and giving guidance in problem resolution, liaising with vendor and coordinating business changes resulting from the upgrade.
• Project Manager for the annual upgrade of a package based trust tax system and its support during the tax season.
• Business Analyst in the development of a project plan for the implementation of a global relationship banking package for an international bank, using a package implementation methodology. Facilitated on-site sessions to gather input from the departments involved in implementing the plan. Determined the quality of the banking package by reviewing the methods used to develop it. The package was AS400 based.

• Systems Project Manager, liaising between client s business teams and outsourced IT teams in several companies. Successfully managed three high profile and complex projects in parallel. Duties included: monitoring progress, resolving problems and ensuring business requirements suitable for outsourcing.
• Business Analyst and Team Lead in migration of client s customer communications from a legacy system to one using a documentation tool. Duties included: analyzing requirements for each communication, managing the team and assisting in functional testing. Also assisted in developing the analysis methodology and tools, and training users. Project was outsourced during my involvement
• Mentor to Project Manager for a commissioning subsystem project. Duties included: developing project strategy, project planning and monitoring, and coordinating activities with related projects on other sites. Assisted in functional testing.
• Facilitator for several process re-engineering initiatives at a senior management level.

• Project Manager for the creation of a methodology for developing blood collection procedures. Duties included: managing the project, defining the methodology structure and the process for developing it, analyzing current work practices, leading facilitated sessions and coordinating production of the deliverables.

• Business Analyst for a hotel reordering system. Duties included: gathering business requirements, defining functional test scenarios and liaising between users and developers.

Principal Consultant undertaking in-house and client work for this off-shore company.

• Proposal Developer for a variety of software projects. Duties included: analyzing client s requirements and developing project strategy and implementation plans. Was also responsible for developing the format of the company s proposals. Projects were undertaken on client s site and off-shore.

• Analyst providing support to high level management in the creation of the overall strategy for developing an airline check-in system. Duties included: leading facilitated sessions and producing high level project plans.
• Analyst and Functional Tester for a real time airport support system. Duties included: reviewing the usability, correctness and performance of the system, defining product enhancements, defining and undertaking functional system testing, producing user documentation and training users in the system.

Principal Consultant undertaking a variety of business analyst and management roles:

Senior positions for two real time naval command and control systems. Roles included:

• Manager and Lead Analyst for functional specification team, coordinating and agreeing business requirements, enhancing the requirement methodology and managing the team of 30;
• Change Control Coordinator for system problems, managing the process and coordinating technical solutions;
• Technical Analyst, assessing system performance from design specifications. Both systems were client server using ADA. Requirements were defined using Jackson System Development.
• Development employed the target/host method. The final hardware and infrastructure software were custom built.

Business Analyst in a multi national EEC funded initiative for developing software metrics training courses for European companies. Duties included:

• determining metrics awareness of senior European managers,
• gathering their course requirements
• developing and giving software estimating metrics courses.

Senior Consultant undertaking a variety of business analyst and management roles:

• Manager and Lead Analyst for the functional specification team for a real time artillery command, control and communication system. Duties included: developing the requirement methodology, negotiating detailed requirements with UK and USA military teams and reviewing specifications for correctness and consistency amongst themselves and with the system architecture.
• Analyst for high level feasibility studies concerned with deployment and enhancement of different communication systems to meet total battlefield needs.

Systems Analyst in the computer center participating in the following projects:

• Computerization of hospital medical records. Responsible for analyzing and documenting the controlling module for this distributed processing system and designing its replacement. System written in assembler on ICL 1500 mini computers.
• Responsible for migrating a Radiotherapy Planning system from one computer system to another and providing user training. The migration included enhancements in terms of a sonic digitizer for data capture, improved MMI, and the distribution of the software between two machines for performance reasons. Programmed in FORTRAN, with time critical routines in assembler, on Data General Nova mini computers.

B.S. with honors in Mathematics from Liverpool University
M.S. in Operational Research and Management Science from Imperial College, London University.

Professional Training: Siebel 99 Certification CRM

• Microsoft Word,
• Excel,
• PowerPoint,
• Microsoft Project,
• Project Workbench,
• Visio