Resume 5

Over twenty years experience in a technical and sales office environment. Performed a variety of assignments including technical and customer support, inside sales, providing quotations and order entry.

• Directly reported to the Regional Manager.
• Responsible for providing inside sales support for outside sales, technical product support, quotations and order entry.
• Responsible for providing first point of contact for customers supporting fourteen states and Canada.
• Responsible for compiling sales forecast information for Regional Manager.
• Responsible for managing daily operations of the office.

• Responsible for providing customer training.
• Responsible for providing formal electronics course design and development at the factory as well as offsite at the University of Oklahoma Technical Branch.
• Participated in a variety of technical presentations for Amoco locations.
• Responsible for providing inside sales support.
• Responsible for providing technical customer support.
• Assisted in maintaining the PC LAN/WAN serving 110 customers.

• Reported to Production Supervisor.
• Responsible for supervising technical staff.
• Responsible for developing formal testing procedures.
• Consistently worked with the Engineering Department to ensure reliable and quality products.

Thornton Community College South Holland, Illinois
Associates of Applied Science

Computer Professional

• Windows 97
• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Microsoft Mail
• Organized
• Efficient
• Team Player
• Self-starter
• Quick Learner