Resume 12

Senior Business Requirements/Systems Analyst with 20+ years experience in business systems analysis, design, development and integration, financial reporting, contract development and administration, procurement system design and coding. Demonstrated effective management and analytical skills within various industries, including city/state government, healthcare and energy. Proven leadership skills to develop and mentor new team members, deliver work on time and within budget. Extensive involvement managing client relationships at all levels. Proactive, goal oriented team player.

• System development, business requirement definition, data modeling, workflow analysis, data base design, project management, project vision and scope development, budgeting, financial reporting and projections.
• Certification: Certified Network Administrator - Novell NetWare 3.12
• Languages: COBOL, JCL, FoxPro v2.5/2.6/5.0/6.0
• Software: ERWin, DBExaminer, Visio 5.0, Primavera P3 MS Project and MS Office Professional
• Strong SQL skills
• Working knowledge of RUP and UML

Cleveland State University - Cleveland. Ohio
Marketing/Bachelor of Business Administration

• Performed direct end-user analysis that included understanding actual tasks, objectives and business rules associated with welfare benefit calculation and tracking system.
• Developed test plan, scope and scripts to perform functional and unit testing.
• Developed Software Requirement Specifications documentation including work, data flow and entity relation diagrams using Visio 5.0.
• Managed Business analysis/Testing Team resources.

• Performed direct end-user analysis that included understanding actual tasks, objectives and business rules on a daily basis in order to enhance existing trade show marketing applications in Visual FoxPro.
• Generated coding for major modifications to existing applications and databases.

• Assisted in business, user, functional and non-functional requirements gathering and analysis in support of a 1.5 million WEB project. Developed work, data flow and entity relation diagrams using Visio 5.0; USE cases to define roles and business rules, functions, interfaces, and groupings of business processes and components; logical and physical MS SQL v7.0 data models using ERWin and DBExaminer; test cases and test scripts.
• Developed Software Requirement Specifications and risk management documents.
• Participated as a subject matter expert in determining functional and business requirements.
• Developed and maintained metadata, data dictionary, data mapping and DTS scripts for data conversion and external software interfaces.
• Facilitated mini JAD sessions to assess and refine business, functional and system requirements.

• Identified expected users, tasks, objectives and business rules associated with existing Visual FoxPro v6.0 financial, payroll and accounting systems, developed project vision and scope documents, developed enhancements to existing applications and the development of new financial, payroll and accounting systems.
• Participated as a subject matter expert in determining functional and business requirements.
• Performed a basic code review, identified functional and non-functional requirements, developed program specifications, and generated coding for new applications to meet these requirements.
• Provided basic training and developed procedural manuals for future training.

• Reviewed existing project goals for accuracy, revised project scope and phases to match changes requested by client. Established schedule and program priorities for the completion of the project.
• Developed business flow diagrams to determine what features and programs were needed. Determined project milestones and time estimates for completion of the program features.
• Identified expected users, tasks, objectives and business rules associated with the existing systems.
• Participated as a subject matter expert in determining functional and business requirements.
• Facilitated mini JAD sessions to assess and refine business, functional and system requirements.
• Performed a review of existing procedures, developed functional and non-functional requirements, program specifications, generated coding for new applications to meet these requirements.
• Provided basic application training to end-users. Developed User Manual for future training and System Manual for future enhancements.

• Analyzed existing dBASE III systems for Y2K compliancy, which included a functional review of the existing programs and system requirements. Converted the systems from dBASE III to Visual FoxPro v6.0 and tested the system to be Y2K compliant.

• Developed system requirements for a 25-user Windows NT network based upon program requirements, documentation storage requirements and e-mail requirements. Coordinated the startup and implementation phase of Windows NT network. Established schedule for equipment delivery, network installation including cabling, hardware and software and installation of workstations.
• Developed, issued and analyzed RFP s for the software, hardware and peripheral purchase.

• In charge of the design, development, and administration of a RDBMS database to track production through design, construction, and inspection stages of a 10 million utility renovation project.
• Coordinated work and production schedule for ten two-man teams to audit existing equipment, created ad hoc reports to meet both internal and external reporting requirements on the status and cost of the project, established schedules for the remedial design and construction phases to meet the clients requirements and project completion.
• Provided assistance to City of Cleveland s Legal Department in lawsuit preparation.

• Established new vendors that broadened source of supply. Successfully worked with vendors to maintain best and most current pricing.
• Purchased Apple Mac, Compaq, HP, Acer desktop and laptop computers, as well as software and peripherals. Increased in-stock reliability and improved competitive price structure, reduced on-hand inventory by 5 .

• Developed, implemented and documented new computer systems to supplement the manual operations of engineering department.
• Project team leader in the development, implementation and training of a PC based tracking and scheduling system.
• Supervised three employees in the data entry area during conversion to an automated CICS purchasing system.
• Composed two training manuals, Introduction to Personal Computing and Excel, and conducted training sessions for 250 employees.
• Developed a travel cost discrepancy system to track and analyze corporate expenses. Established service agreement with local travel agency and negotiated rates and discounts with major airline carriers and hotels that resulted in a 12 annual reduction in travel expenses.
• Contract administrator for a multi-million dollar fossil fuel contract. Designed and implemented a coal analysis program to calculate contract premium or penalty for purchased coal. Designed a relational database to generate bid request letters; track and analyze coal vendor s bids and performance.

Business Analyst, Business Systems Analyst, Requirement Definition, Use Case, JAD Sessions, Functional Requirements, Non-functional Requirements, RUP and UML