Resume 2

OBJECTIVE

• Training
• Leading
• Creating
• Organizing
• Coordinating
• Communicating
• Overseeing
• Researching

• Designed slide show and wrote narrative demonstrating each step of process, arranged class schedules to accommodate business flow, presented workshops and adapted role-play exercises for managers to appreciate process in action.
• 98 of participants rated presentation excellent; feedback from upper management conveyed, We finally have a way to respectfully identify, deal with, and resolve problems, as well as terminate non-productive employees.

• Recruited new benefits broker, directed planning meeting with support team, planned strategies to get ahead of process, organized and supervised enrollment meeting to explain new benefits program to employees.
• Achieved entire employee coverage within 2 weeks, medical cards in hands of employees within 3.5 weeks.
• Completed two enrollment processes in 1/3 of time generally required.

• Researched options, identified premier software, demonstrated abilities of choices to meet organization s needs, persuaded executive level management to approve purchases, and relayed key usages to managers and employees.
• Implementation of new programs eliminated need for employees to solicit HR or Accounting for PTO balances and returned 4-6 man-hours/week 28,000.00/year.

• Designed "How To " sheet, outlined step-by-step procedures, delegated assembly and distribution responsibilities, presented training, and conducted Q&A sessions.
• Claims processing improved significantly, reduced potential for future insurance premium increases by decreasing number of Workers Compensation claims by 60 : trend analysis enabled safety committee to secure better safety equipment, further reducing overall number of first aid cases by 20+ .

• Responsible for all day-to-day HR Operations;
• Project Management and Internal Consulting.
• Composed, rolled-out, and responded to inquiries regarding policies and procedures, such as Corrective Action, Paid Time Off, Relocation and Education Assistance.
• Revised 19-year-old Employee Handbook.
• Distribution of the handbook to employees returned 10 HR man-hours/week, saving 19,700.00/year and allowed company to get into compliance regarding employment law.
• Ensured employee compliance with handbook and interpreted policies for Foremen, Superintendents, managers, and supervisors.
• Created comprehensive Employee Census to house and track personnel information.
• Coordinated all HR paperwork processing and interaction with Satellite Offices in St. Helena, CA and Kihei, Hawaii.
• Turnover in Satellite offices decreased by 10 .
• Processed Disability, Worker s Comp, and Unemployment Claims, as well as Leaves of Absence and Severance.
• Brought the company into compliance regarding FLSA Exempt/Non-Exempt, as well as COBRA issues and eliminated liability.
• Conducted Exit Interviews for Terminations.

• Contracted for a compensation analysis report, created compensation packages from the report, generated salary ranges for each job family, produced job descriptions for each position, posted open position announcements on the Internet and internal transfer board, designed and delivered Interview Skills Training workshop, scheduled interviews for Hiring Managers, solicited feedback, and made offers.
• Ensured timely completion of pre-employment screening practices. Designed and facilitated New Hire Orientation.
• Integrated job descriptions into Career Pathing and Performance Management.
• Composed and implemented Internal Posting/Promotion/Transfer Process.
• Saved the company 85,000.00 by retaining Hiring Managers and cut interview time by 50 while increasing hire yield by 25 .
• Grew the company from 110 to 152 employees by filling the following positions: Carpenters, Foremen, Superintendents, Project Managers, Estimators, Accounting and General Administrative.
• Analyzed turnover and other HR statistics information. Created requisitions process and implemented system for tracking recruitment dollars.

• Partnered with management by advising appropriate resolution of employee relations issues, created a Corrective Action Process - completed training rollout to all Field/Office management.
• Developed true Performance Management program that identified developmental areas, which improved performance by 100 .
• Initiated and administered Organizational Design plan for Career Pathing.
• Trained office/frontline supervisors/managers on the Corrective Action Process, created and conducted New Hire Orientation.
• Designed and orchestrated company s first formal training course for Project Engineers and Project Managers.
• Coordinated, facilitated, and promoted a non-violent and harassment-free workplace through a Preventing Harassment eTraining - completed rollout of training to entire company within 3-month timeframe.

• Administered benefits: interviewed and hired new Benefits Broker, communicated benefit information to employees, provided timely/accurate enrollment, and resolved claims issues.
• Coordinated transition of 175 employees from one medical benefits carrier to 2 new carriers in less than 30 days while simultaneously conducting Open Enrollment.
• Researched various new benefits: Vision, Dental, Short-term Disability, and Ride Share/Commuter Programs.
• Processed timely withdrawal from benefits invoices at termination ensuring proper credit to accounts 1,100/month .

• Conducted internal administrative audits of existing files, identified INS compliance issues with I-9 s, extracted paperwork that, by law, must be separated I-9 s, medical, Worker s Comp., disability, and life insurance .
• Developed a format and delegated task of purchasing durable file folders with multiple panels.
• Directed the organization of files so that were in compliance and also could be referenced when needed.
• Saved the company an estimated 2,813,000.00 in penalties and fees, as well as eliminated the possibility of company-wide shut down as a result of an INS audit.
• Researched and initiated vendor relationship to comply with COBRA laws.
• Complying with COBRA laws saved approximately 500,000.00 in overall risk management/non-compliance expenses.
• Researched and implemented Background Checks for all new employees; incorporated criminal, background pre-screening into Recruitment Process, saving approximately 5,000.00- 10,000.00+ in risk management/Negligent Hiring expenses.

• Safety Committee Member: primarily responsible for injured workers, all regulatory compliance, and providing training to managers/supervisors pertaining to established safety program.
• Trained office/frontline supervisors/managers on the correct way to identify true Worker s Comp. injuries vs. simple First Aid injuries and how to process them.

• True Generalist responsibilities that included the Employment Function, Benefits Administration, Employee Relations/Coaching, Training, Paperwork/Payroll Processing and Administration, as well as Stock Coordination.
• Administered ADP HR Profile/ReportSmith HRIS Database - dbase population, data entry, maintenance and auditing.
• Coordinated and executed all HR paperwork processing. Conducted Exit Interviews for Terminations.

• Produced/Edited job descriptions, created and updated Open Requisitions Report.
• Composed and implemented Employee Referral Bonus Program, posted job descriptions and sourced for resumes on the Internet, built Applicant Tracking Log database, phone screened candidates, scheduled interviews for Hiring Managers, solicited feedback, and made offers.
• Recruited for Sales, Business Development, Product Management, and General Administration/Finance departments.

• Composed, rolled-out, and enforced company policies and procedures, such as Corrective Action Process, Security, PTO, Travel, Expense Reporting, Relocation and Education Assistance.
• Liased with Satellite Offices located in multiple states. Investigated Sexual Harassment, Identity Theft, and other claims.

• Processed Disability, Worker s Comp, and Unemployment Claims; Leaves of Absence and Severance.
• Researched and implemented various new benefits - Fitness/Gym Program, EAP, Vision Discount Supplement, Commuter Checks for Bay Area and New York Metro Area and Credit Union/Bank Affiliation.

• Senior Administrative position assisting the President: filed, typed, answered phones, processed mail.
• Data input obtained from Securities Exchange Commission proxies.
• Performed analysis, as well as, created charts and reports to give to clients and surveys participants.
• Software/Databases used: Microsoft Office Suite and a customized database.

• Assisted Benefits Coordinator in administering medical and other benefits to employees.
• Provided Reception relief and applicant tracking for Recruiters.
• Software/Databases used: Microsoft Office Suite and ABRA.

• Executive Search Recruiter for an international search firm.
• Specialized in the Data Communications market.
• Performed contingent and retained searches for top clients like Cisco, Nortel, and 3Com.
• Software/Databases used: Microsoft Office Suite and PeopleSoft.

• Reduced expenses by 50 through timely processing of New Hires, Promotions/Increases, & Terminations; processed benefits, charge-backs, and turn-over rate issues.
• Functioned as HR Manager/Generalist/Administrator for the division s Administrative Support Center & Atlanta HR Dept. Addressed employee concerns, resolved payroll issues, researched special projects for the Region Director, initiated recruiting strategies and interviewing.
• Increased the quality of personnel action paperwork by reducing errors by 100 , by creating/publishing a how to reference tool and training HR personnel on how to produce error-free paperwork.
• Created and implemented a tracking system for receipt and rejection of paperwork.
• Coordinated background checks & supervised its internal check/balance processes.
• Led efforts to plan and execute start-up operations for a Region HR Office , transitioned to full self-sustainment; follow-up, follow through, and maintenance.
• Spearheaded Recognition Program & supervised Interns/Co-Ops.
• Software/Databases used: Microsoft Office Suite and Millennium/PARS.

• Supervised 6 person staff.
• Trained personnel, generated payroll computer reports, scheduled manpower, processed accounts receivable, and controlled inventory.
• Hired as Sales Associate, promoted to management within 2 months.
• Software/Databases used: Customized Payroll database.

• Entrepreneur: sell beauty products and teach skincare, maintain inventory to service client base of 100 located in 10 cities/6 states.
• Trained Consultants on Time Management where manager feedback reported 98 increased efficiency/productivity yield;
• Led team into car qualification for new Pontiac Grand Am: trained team in the areas of Recruitment and Sales, led by example as top producer in unit, and team produced 24,000.00 8,000.00/month for 3 months .
• Taught team members how to lead their teams into car qualification.
• Software/Databases used: Microsoft Office Suite.