Resume 11

A US citizen, MS Engineering, Lotus Notes Certified Administrator, Senior standing in Lotus Notes/Domino field - messaging, collaboration, security, administration experience. Six years of well-rounded experience in medium to large-scale environments. Managed heterogeneous environments on a wide variety of operating systems, hardware platforms, networks and applications. Possess good interpersonal, documentation and service delivery skills. Proven ability in providing reactive and proactive support and, always aimed at reaching total customer satisfaction.

Domino R3, 4 and up to 5.0.8, KDS, SameTime2.0, QuickPlace2.6, Windows 95/98/Me, 2000 professional, 2000 Server, NT4, Migration Tools, Binary Tree, Connectors, MTAs, AIX, RUMBA, BMC Patrol, Best/1, Candle Intelliwatch, GSD 5, Antigen, Norton Anti Virus, NewsEdge server, Domino.Doc, Right FAX, Team Studio Analyzer, Power tools, DYS, IDD, VNC, Carbon Copy32, PC Anywhere, Domino Enterprise server, Firewalls, DMZ, MIME Sweeper, Third party backup Utilities, Arc Serve, CommVault, X.500, X.509, Performance monitoring tools.

• Administered migration for US courts across US for cc:Mail to Domino R5 platform. Provided critical end user support, troubleshooting, problem identification, certification & recertification, training, server maintenance, Domino administration, monitoring, migration, MTA administration. Managed address book.

• Implemented infrastructure for intranet and extranet collaboration with other organizations, integrated and deployed applications on the web, worked in a key & support role to achieve migration. Provided coexistence and remediation testing support. Also, provided database management and application support to developers and power Lotus Notes users on their workflow application and, remote users. Managed & troubleshoot Agents and coordinated with business units and vendors to achieve the team goal of smooth migration and integration.

• Achieved server availability targets of 99 . Implemented infrastructure for statistics and event reporting. Implemented enterprise clustering and resolved issues related to clustering. Provided internal & external support related to Domino administration and third tier Notes support. Built servers in the test & production environment and achieved extranet collaboration. Tested various third party product, SMTP/MTA and upgrades.

• Developed strategy for messaging, SMTP/MTA, CMS gateway, problem identification, troubleshooting and mail routing management to achieve smooth operations. Achieved succesful management & operation of Domino for AS/400. Managed backup and third ier support, Managed performance, implemented & troubleshoot clustering issues.

• Sucessfully tested and installed several Domino server builds, NT servers at customer s server farm, handled networking, TCP/IP, security issues and achieved optimum performance levels. Spearheaded on a project on establishing Performance and Capacity Planning standards for the corporation.

• Provided third tier support on Domino, MS network, LAN/WAN and TCP/IP to achieve goals defined by the corporate directives.

• US Courts / IBM 6 months
  cc:Mail to Notes migration

  Environment :
  Single domino domain, multiple notes networks, multiple OU s, geographically dispersed, SMTP and cc mail MTA, Thirty servers, Ten thousand users, VNC, NT4, Novell client on NT, NDS, Clustered Servers.

• TheBestClinic 6 months
  Installation of Domino, KDS, QuickPlace and Domino.Doc. Integration with Right Fax.

  Environment :
  Two Domino clustered servers, One SMTP server, Proxy/2, SameTime, KDS, QuickPlace servers

• BP Castrol/CINA 6 months
  Domino System Engineer R4 to R5 migration, Remediation, Outlook Migration, Administration, Project Support, Deployments, Implementation, Integration, Agent Management ,Database Management and support, Security Issues, Workflow Application Support, Test Environment Creation, messaging support, Performance & Process improvements, Trouble shooting and problem identification. User Support, Test server lab building, Extranet support.

  Environment :
  20 Domino R4.0x & R5.0x servers, Multi domain, Multi Notes network, geographically dispersed, Remote Users, Access Server, Twenty Servers, Fifty thousand Users, , VNC, IIS, http, LIMS, T1, Window 2000, Window NT4, Arc Serve, RPG, Compaq ML 530, DL 380, Clustered Servers, Test Servers, NAV, Notes pump

• UL, Southbrook, IL 9 months
  Domino System Engineer

  Third Tier Support, Statistics & Event Reporting configuration Performance & Capacity planning and performance issues, Upgrades

  Environment :
  15 Domino R4.0x, R5.0x servers, Fifty thousand users, DMZ, Candle Intelliwatch, Pinnacle 99, RIB for internet access, Team Studio Analyzer, PC Anywhere, Clustered Servers, Pager, 24* 7, CommVault, Transaction Logging, Other third party tools, Test Server lab, AT&T virtual private network, Sine key, clustered servers, Carbon Copy 32, Frame Relay. Extranet support, Active Directory Services, Banyan Vines.GSD

• ABC Division, Chicago, IL 10 months
  Group Ware Engineering, Training, Problem Identification, Troubleshooting, Backup & Restore, Domino.Doc support, cc mail MTA support, messaging support, Test Lab building, Testing products, Extranet Domino support.

  Environment :
  Multi domain, Multi notes network, Extranet, CMS gateway, SMTP/MTA, Twenty Servers, 60,000 users, Domino 4x and 5x, NT4 and Domino for AS/400, 24* 7 pager support, RAID 1 & RAID 5, cc mail MTA, Domino for AS/400, Domino .Doc, News Edge server, Clustering, 24*7 pager service, ARC serve, AS/400 backup utility, FDDI backbone, Ethernet 100 Mbs, X.25, NewsEdge Server, SMS.

• RDS Global services / Service Delivery Team, Schaumburg, IL 13 months
  Sr. Domino Administrator

  Performance and Capacity planning, multiple accounts support, miration from Compuserve to IBM public Notes network.

  Environment :
  300 + Domino R4 and R5 servers were hosted for wide variety of IBM customers. Majority of servers were on NT4 platform with 20 on AIX and 10 on AS/400. Team was responsible for providing Service Delivery services. NT, Window 2000, Domino for AS/400, TCP/IP, Access server, Dialup VPN, RAID storage, 5250 and 3270, VNC, Lotus Softswitch, BMC, Carbon Copy32, PCAnywhere, FTP, TELNET, SLA, Clustered Servers, Directory Links, testing. Notes public network, Netfinity server.

• Montgomery Group, Chicago, IL 6 months
  

  Domain Consolidation, third tier user support, server maintenance, Lotus Notes administration & TCP/IP training classes.

  Environment :
  4 Production and 3 Test Domains, 80,000+ registered users, NT 3.51, Win95/98, Domino 3.x 4.x, geographically dispersed hub spoke topology, Netware 3.x, Mainframe, PC Anywhere, TCP

• RDS Global Services, Chicago, IL 14 Months
  

  Lotus Notes Administrator for Ameritech & Ametech-net domains, Database Management, Security, SMTP/MTA Administration, Infrastructure implementation for Replication, mail routing, re-certification, cross certification,cascading, Encryption key distribution, Third tier support for the geographically dispersed business managers, third tier phone & desktop support, Problem identification, troubleshooting, deployments, monitoring, server maintenance, server installation, updates, performance.

  Environment :
  Fifty thousand users, twenty plus domino servers on NT 3.5x, Hub & Spoke topology, multiple domains, multiple Notes Networks, multiple geographically dispersed business units, Intranetware NTclient, MTA

• RPS, Chicago, IL 18 Months
  System Administrator

  Desktop Support, Remote Support, Phone Suport, modem communication support, TCP/IP support, Software installation, upgrades & troubleshooting support, PC testing, installation, LAN/WAN implementation of clients, Setting up accounts, Restoration of corrupted files, maintenance, end user support, Import & Export of data files, Logs monitoring, Security, memory & resource issues, virus, backups, printer issues.

  Environment :
  SYSM, Net Navigator, Window 3.11, Window 95, TCP/IP, IPX/SPX, LAN Server, LAN Manager, PULSE, RUMBA, NETCensus, NETBUI, NETBIOS, Token Ring, Ethernet, Arcnet, UPS shipping Software, Pointcast, FTP, Netware client, Lotus Smart Suite, Netscape, Export & Import utilities.

• Finex, Boston, MA 18 Months
  Lotus Notes Administrator

  User Registration, Flat & hierarchical certification & recertification, Printer issues, Public Address Book management, client installation, server administration, user training, troubleshooting, upgrades, PC testing, Mapping network drives,

  Environment :
  Please add the environment , X.PC, OS/2, Lotus Notes 3.x, NETBUI, NETBIOS, TCP/IP

• MS Engg, University of Cincinnati, OH, 3.57/4.0, 1990
• Certified Lotus Specialist, System Administration I, System Administration II, Chicago, IL
• TCP/IP networking, Chicago, IL
• Lotus Notes Administration, Chicago, IL
• General Secretary, Robotic Institute, Cincinnati Chapter, OH 1990-1991