Resume 3

• Principal Certified Lotus Professional in Notes 4.X
• Principal Certified Lotus Professional in Notes 5.X

LOTUS NOTES/DOMINO, LOTUS ENTERPRISE INTEGATOR LEI , WINDOWS NT/98/95/3.11, MS DOS, LOTUSSCRIPT, VISUAL BASIC, C++, C, JAVA, PASCAL, LOTUS SMART SUITE, MS OFFICE PROFESSIONAL, ACT!

• Developed and coded ActiveX control and LotusScript necessary for a proprietary Notes application to exchange data with an Oracle base application via the application s API and ODBC.
• Developed and coded front-end for electronic document distribution database with LEI interface and Oracle backend.
• Developed and coded front-end for training notification database with LEI interface and Oracle backend.
• Developed and coded critical order tracking database with Microsoft Word reporting interface.
• Assisted Notes Domain split up due to reorganization by developing applications to gather user data, developing and rebuilding LEI servers moving data between Lotus Notes, Oracle, and DB2.

• Evaluated client s Lotus Notes infrastructure for performance problem caused by current coding and setup.
• Did a risk assessment of all Notes database for Domino 5.X upgrade.
• Converted Lotus Notes database for browser only operation.

• Designed and coded customer website using Domino as server.
• Upgraded client s sites from Domino version 4.X to 5.X.

• Served as lead product architect responsible for tactical and strategic product design, including expansion or integration with other Customer Relationship Management software products.
• Served as development lead for evaluating product requirements and defining architecture/design impact.
• Served as senior developer, creating or approving programming specifications for all major enhancements.
• Defined, designed and developed enhanced marketing management capabilities for mid-2000 release.
• Served as architect and programmer of IAC R5 mail template and the ACT! Pump for IAC.
• Served as Release Manager with first on schedule release of ICC software.

• Conducted night and personnel classes on MS OFFICE PROFESSIONAL, WINDOW 3.1/95/98, basic Internet skills, LOTUS 123, VISUAL BASIC, and C/C++.

• Designed, developed, and maintained LOTUS NOTES applications that tracked sales contact information and revenue.
• Installed and maintained LAN hardware and software for a mixed WINDOWS NT/95 system with TCP/IP WAN connection.
• Maintained responsibility for the overall coordination, control and maintenance of personal computers within the office to ensure compatibility and integration with company strategies.
• Installed operating systems, database management systems and utilities.
• Installed new users, created batch administration script and ran system backups.

• Navigated complex computer systems to quickly process information and maintain customer records.
• Worked personally with customers providing information, selling company services, explaining company policies and negotiating solutions to problems.
• Acted as a point of contact for other account representatives with system and customer support problems.

• Build IBM compatible 286 through Pentium computers and provided continuing software and hardware support.
• For a retail chain, developed security procedures against tampering for computer displays.

• Ran daily reports and maintained the database of a point of sale computer system.
• Helped customers with their individual needs and was responsible for their ultimate satisfaction.
• Insured the accuracy of paperwork and monitored inventory levels.
• Increased departmental sales 30 by reviewing stock levels/merchandise assortment and tracking department trends.

• Established new accounts and serviced existing accounts for a display advertising partnership.
• Coordinated the design and placement of advertising copy.

• Successfully sold water treatment systems and field trained new salespeople.

• Managed the daily administrative, training, and professional development details of a 130-man company, with split operations between Central America and the United States.
• Streamlined company operations and accomplished administrative and training objectives with a minimum of personnel.
• As Program Manager, coordinated the installation of new electronic communication and computer systems.
• Documented existing system configurations prior to and after additions and managed the training of personnel on new systems.

• Object-Oriented Analysis and Design Richland College
• C Programming Brookhaven College
• C++ Programming Richland College
• Basic Java Programming North Lake College
• Lotus Notes Application Development TeKnowlogy
• Windows NT Server 3.51 Absolute! Inc
• Small Business Management Texas Wesleyan University
• Windows 3.11 Basic Resource Training Institute
• Windows 3.11 Advanced Resource Training Institute Windows 95 Basic
• Windows 95 Advanced Resource Training Institute
• Microsoft Office Professional Compuware Worldwide, Inc
• Visual Basic Compuware Worldwide, Inc

07/91 - 07/94 DeVry Institute, Irving, TX
ELECTRONIC ENGINEERING TECHNOLOGY

01/80 - 08/87 University of Maryland, West German Campus
PSYCHOLOGY/BUSINESS

02/83 - 12/83 Defense Language Institute, Monterey, CA
RUSSIAN/INTERMEDIATE RUSSIAN

06/74 - 08/75 Defense Language Institute, Monterey, CA
GERMAN/INTERMEDIATE GERMAN