Resume 11

Technical Support Engineer/Manager
Data & Voice Communications / WAN & LAN

Objective

Seeking a challenging position in the Information Systems industry that can utilize quality leadership, business/account management skills, network and computer technical knowledge, outstanding organizational skills, analytical and problem solving ability, polished oral and written communications skills for our mutual growth and betterment

Executive Profile

Results-driven professional with experience leading people and project teams, implementing, overseeing, and maintaining networks. Recipient of the Navy/Marine Corps Achievement Medal for exceptional work building and maintaining the network aboard the U.S.S. Birch-Hill. Possess an understanding of emerging TCP/IP technologies. Four years of planning, directing and providing innovative information technology, telecommunications, and service solutions.

Highlights of Qualifications

• Over 4 years experience in network administration and management
• Proficient in TCP/IP configuration, addressing scheme and management
• Possess strong technical, interpersonal, and organizational skills
• Provides technical support that is easily understood by the user, practical and responsive to customer needs
• Proven leader with a record of excellence, resourcefulness, and dependability
• A team player processing strong business and technical skills as well as extensive project management, process implementation, and operations abilities

Area of Expertise

• Well versed in the TCP/IP protocol
• Knowledgeable in Ethernet, Fast Ethernet, T-1, & T-3 Technologies
• Experience with Windows 95/98, Windows NT
• Windows 2000, and UNIX Operating Systems
• Extensive knowledge in installing, troubleshooting, and maintaining Exchange 5.5 Servers and Windows NT
• Extensive knowledge of local and wide area networks, Cisco routers and switches, VLAN s, and maintenance and operation of Domain Name Services
• Basic UNIX Administration
• Broad understanding of current communication technologies and protocols
• Experience in configuration, installation, and maintenance of micro-computer equipment and peripheral
• Extensive knowledge with multiple hardware vendors: Nortel Networks, Cisco, Lucent, 3Com, Cabletron, HP, Sun Microsystems, Tellabs, DEC, Motorola
• Work/Troubleshoot NT and 2000 Servers
• Experienced with DWTS Digital Wideban Transmission System
• Experienced with crypto equipment and the Navy s Proteon routers for satellite transmission
• Experienced with ViaSat and wireless data transmission through military radios

Career Progression

• Built, managed, and supported 4 network servers while aboard the U.S.S. Oak-Hill
• Responsible for establishing ship to shore communications for the Marine Corps Network
• Accomplished migration of Windows NT servers to Windows 2000 Servers
• Responsible for the implementation, installation and maintenance of the Marine Corps Domain Name Service server
• Responsible for the maintaining the SMTP Gateway
• Managed 4 network engineers responsible for technical and network support
• Support and manage the entire Marine Deployed Secured and Unsecured Network with over 300 users

• Responsible for the continuous design and development of the network infrastructure by conducting research, topology and network analysis to determine optimal solutions for network enhancement
• One of key personnel in the Infrastructure Year 2000 Project Team
• Managed Network of over 4000+ users and 12 servers while stationed in Camp Lejeune
• Installed and configured Cisco Catalyst switches to replaced legacy network devices to support Year 2000 compliancy.
• Responsible in the installation and configuration of 22 Cisco Catalyst switches to support a 500,000 network upgrade
• Responsible for the implementation, installation and maintenance of the Domain Name Service server supporting domains
• Responsible for the maintenance of the SMTP Gateway
• Implemented and maintained the Directory Services servers for e-mail
• TCP/IP Manager of a Class B network configured for over 1000 networks
• Managed a 6-member response team responsible for technical and network support
• Provided technical support in microcomputer repair

Continued Professional Development

• Marine Corps Computer Science School 1999
• Marine Corps Data Networking Course 2000
• Marine Corps Small Computers Specialist Course 2000

Education

Currently working on my Bachelor of Science, Computer Science degree by attending evening classes

Clearance

Secret Clearance

Awards