Resume 7

Summary

• 10 + years NOC experience
• 5 + years as Senior Network Management Engineer Designing, testing, implementing, integrating, and documenting NMS solutions
• 5 + years Performance Management
• 5 + years Unix Administration experience
• 2 + years Project manager/Remedy administrator

Management Platforms:

• Micromuse Netcool, Netcool ISM, Netcool Reporter, Wave, Netcool probes, WebTop, Jel,
• HP Openview Node Manager for Unix and Windows
• Concord Nethealth eHealth
• Open NerveCenter
• Empire Sysedge agents, Dirige Agents
• Cisco Works 2000
• Remedy Ticketing System, Remedy Flashboards
• Crystal Reports Professional
• Ipswitch WhatsUp Gold, NetSaint
• SNMP, UCD SNMP, RMON

Network Components:

• Sun Sparcservers, Sun Netra, Sun Ultra 5/10
• HPUX Servers K/L class, HP9000, HP3000
• Cisco Routers - 26xx to 75xx series, Cisco VCO/4K and Juniper JunOS 4.x
• Cisco Switches - 3000 to 6000 series
• IBM AS400, S390, 370/258, ES9000, 4381, SYS 36/38
• WAN technologies T1, /DS1, T3/DS3, ISDN
• Intranet/Internet technologies VOIP, DNS, SMTP, POP3, HTTP, DHCP
• Apache web servers
• TCP/IP, SSH, ATM, SS7, SIP

Operating Systems:

• Sun Solaris 2.x
• HP-UX 10.x, 11.x
• Linux Redhat
• Windows XP, 2000, NT, ME, 98, MS-DOS

Scripting Tools:

• Perl
• SQL
• Unix shell scripting csh, ksh
• HTML

Professional Experience:

• Installed and configured HP Openview Node Manager Win 2000
• Configured basic performance and trend reports
• Configured alarms, thresholds and correlation
• Designed, automated performance reporting via Crystal reports
• Trained engineers on new NMS system
• Made assessment and recommendations for appropriate tools due to needs

• Installed, configured, and integrated, and maintained HP Openview Node Manager, Netcool, Netcool ISM, and Syslog probe.
• Configured correlation/thresholds for all alarms
• Installed, configured and administrated SNMP and Dirig agents on all devices in the network.
• Defined, configured network performance thresholds using SNMP and Dirig agents
• Completed documentation for Netcool users/admins and as-built documentation.
• Trained ISH employee s on all new systems.

• Installed and configure HP Openview and Nerve Center.
• Integrated Nerve Center with Node Manager.
• Setup monitoring via SNMP for Cisco, Excel and GDC devices on the network.
• Configured correlation for all alarms.
• Automated remote notification and escalation.
• Configured downstream suppression.
• Set up maintenance and backups.
• Trained NMS operators on the new system.
• Wrote new documentation and operating procedures.

• Designed, Tested, Implemented, and documented Network Management Solution
• Responsible for Systems Administration on all UNIX servers related to NMS project.
• Installed, configured and administrated Netcool, Netcool ISM s, HP Openview Network Node Manager, Concord Sysedge
• Optimized the utilization of resources through capacity planning and trending
• Configured alarms to proactively identify potential problems on the network
• Installed and configured SNMP and Sysedge agents
• Trained NOC and NMS users
• Wrote documentation and operating procedures.

• Built and setup NOC, Built racks, configured Cisco routers.
• Provide Help desk support to client community - Troubleshoot network problems
• Developed monitoring system for large network over 30,000 nodes
• Installed, configured and administrated the following systems:
• Remedy, Netcool, Netcool Probes, Concord Nethealth, HP Openview Network Node Manager
• Configured real time and historical reporting
• Configured alarms/reports to proactively identify potential problems on the network
• Identified problems through performance analysis and made recommendations for solutions
• Long and short term analysis for capacity planning demand on network
• Developed, configured VOIP monitoring tools used by NOC
• Identified opportunities to improve processes Eliminate time and resource intensive practices via shell scripting
• Developed Quality testing of new pops threshold monitoring
• Administrator of Quality testing of new pops.
• Systems Administrator on all NMS HP and Solaris servers.
• Project Manager for Remedy ticketing system
• Created documentation for Remedy and all NMS systems.

• Monitored data communications network.
• Assisted subordinates and supervisors in identifying and resolving problems.
• Provided Help desk support

• Ran IBM MVS/JCL and Unix Systems to produce reports and job streams
• Worked with systems programming to run special reports/jobs.
• Ran backups and distributed output
• Monitored systems and reported system issues

Military

Continuing Education:

• Advanced Unix administration
• Netcool/Omnibus on UNIX -User
• Netcool/Omnibus on UNIX System Administrator
• HP OpenView Fundamentals
• HPOpenView Network Node Manager Advanced Topics
• Administrating AR Systems 4.X from Windows
• Introduction to Cisco Router Configuration
• Cisco Internetwork Troubleshooting
• Cisco VCO/4K installation and configuration
• Install and Administrating Gateways Vienna systems VOIP
• One year Computer Operations CPI

Willing to relocate