Resume 9

Summary

Highly experienced computer networking, systems engineering and technical support professional. CCNA certified. Over 20 years experience in IT industry.

• Expert level abilities in router/hub/switch configuration, network implementation and troubleshooting.
• Excellent communication and documentation skills.
• Able to quickly learn and apply new technologies and adapt to new environments.
• Effective teamworker experienced in leading technical teams, equally comfortable working alone without supervision.

Technical Skills

• Networking equipment and technology including:

  • Routers/hubs/switches: Cisco CCNA certified , Nortel/Bay Networks, Proteon, Ascend
  • LAN Network architectures: Ethernet, Token Ring
  • WAN Network technologies: Frame Relay, X.25, PPP, ISDN, T1/E1, POTS
  • Protocols: TCP/IP suite, IPX, Appletalk, transparent and source route bridging
  • Network General Sniffer, router packet capture and similar troubleshooting tools

• Network Management: HP Openview Network Node Manager for SUNOS/Solaris, IBM Netview for AIX, Nortel Site Manager for SUNOS/Solaris/Windows.

• Unix systems administration, C programming, shell scripting: SUNOS, Solaris, AIX, Linux

• Desktop Operating systems: Windows 95/98/NT/2000

• Applications: Microsoft Office suite Word, Excel , Microsoft Visio

• Internet applications including DNS Bind , sendmail, firewalls, proxies, HTTP server, etc.

Professional experience:

Technical lead for Network Architecture Consultant group, based at Whippany, New Jersey, implementing the roll-out of Bear Stearns Clearnet network -a nationwide & international private access network for Bear Stearns Correspondent Clients, using TCP/IP over Frame Relay with ISDN backup, for stock market trading applications.

• Technical lead, reporting to the Program Manager, for a team of up to 30 consultants deploying the remote site network equipment and Windows-based applications for end user access to trading and account management systems.
• Responsible for ordering frame relay, ISDN and POTS services to remote sites from Telco and WAN service providers, and working with provider technical staff to resolve installation problems.
• Grew network to over 250 remote sites throughout the USA.
• Monitored overall network capacity and individual remote site utilization using Openview tools, implemented bandwidth upgrades as required.
• Developed, tested and implemented new router configurations to:
  • support fractional-T1 frame relay WAN access, used by most client sites;
  • support a fully redundant dual-router/dual-T1 configuration for high end clients requiring a high availability solution.
• Oversaw 2 complete network router software and hardware upgrade projects.
• Advised client technical staff of routing, access list and firewall/proxy requirements for their networks and end-user desktops to be connected to the Bear Stearns network.
• Developed and maintained the documentation for the remote sites, using Excel for configuration records and Visio 2000 for network drawings.
• Assisted installation technicians and client staff with application software installation, configuration and troubleshooting on end-user desktops running Windows 98, NT and 2000. Resolved many problems related to connectivity and/or conflicts with existing applications.
• Provided on-call 3rd-line support for the network to the Network Operations and Helpcenter groups.
• Extensive travel throughout the USA was required for installation and support of client sites.

• Technical support for the network management systems running the Global Network of some 10,000 routers. Implemented the conversion of the management system to the latest version of IBM NetView on very large multiprocessor RS/6000 platforms.
• Implemented the management system for IBM s then new Frame Relay service. This was offered on Cascade now Ascend Frame Relay Switches, which required Sun Enterprise servers for management running Solaris 2.5, HP OpenView and Cascade s CascadeView product.

Responsibilities included system integration, technical support, consultancy, system test & documentation.

Principal technical specialist leading a team of 5 engineers implementing large scale corporate networking projects, including:

• Autoglass nationwide network, OSPF-routed, 300+ Bay AN routers using PPP over leased lines to central site ASN routers. IP and IPX protocols, 10B2/10BT ethernet LANS.
• Sun Life branch network, 25+ Bay AN and BCN nodes, routed IP & IPX, source route bridged token ring LANS.
• NatWest Life head office network, BCN routers with Bytex token ring hubs. IP/IPX/SRB.
• National Westminster Bank nationwide X.25 network, 100+ BBN X.25 packet switch nodes supporting over 2500 endpoints at bank branches and ATM sites.

Designed and developed several programs used in the test lab for testing networking systems, using C programming tools. These included a very large network simulator which was used to validate network management software which was then being developed in-house, and an X.25 load generator which was used while testing new versions of the X.25 switch software.

Other equipment I was required to support for RDL included Proteon routers and Nowcal s own products modems & modem management systems, ISDN adapters, multiplexers and terminal servers .

Also implemented Nowcal Datacom s first Internet service in 1995, using a dedicated 64K PPP link to EUNET. Deployed Internet email, FTP & web browsing services using Sun servers and publicly available firewall/proxy tools Apache Web server, TIS firewall toolkit built with GNU C . Configured the SMTP mail system sendmail to exchange mail with the CCmail internal mail system.

Prior to 1986:

Various positions in field service and technical support, in UK and Middle East Saudi Arabia . Details can be provided on request.

Education

Churston Ferrers Grammar School, Brixham, Devon, England.

Cambridge University Examinations Board, General Certificate of Secondary Education GCSE : 3 Advanced Level passes Maths, Physics, Chemistry . 8 Ordinary Level passes.