Resume 11

• Microsoft & IBM DOS All versions Microsoft Windows 3.1
• Microsoft Windows 95/98/ME/NT Microsoft Windows Applications
• OS/2 IBM PC Hardware
• Microsoft Windows 2000 All Novell 3.xx/4.xx/5.xx
• Cisco / 3Com Lan/Wan Hardware NAS/SAN Architecture
• Microsoft Exchange Server 5.5 & 2000 EMC, Brokade, Gadzooks
• Microsoft SMS Server IBM Lotus Notes / Novell Groupwise
• Unix Administration Solaris, AIX, Linux Tape Backup Systems Veritas/Galaxy
• Citrix Server Administration / Deployment Disk Imaging Ghost/DriveImage
• MS SQL Server Implementation/Support Perl, CSH, KSH Scripting
• SAP Server Implementation

• Tivoli Solutions Consultant Tivoli Systems, Austin, TX 2001
• HP OpenView Certified Hewlett Packard Systems 2000
• Microsoft MCSE Microsoft Systems, Cedar Rapids, IA 2001
• Continuing Education has been completed to keep Certification up to date
• Novell CNE Iowa Electronics, Cedar Rapids, IA 2001
• Continuing Education has been completed to keep Certification up to date
• A+ Certification Cedar Rapids, IA 1996
• Some College KCC, Cedar Rapids, IA 1996

• Worked as a Systems Engineer, performing support for CommRoute Systems Galaxy Tape Backup Product. Pre-sales, implementation and post-sales activities included providing expert consulting in order to analyze a client s requirements, recommending CommRoute product solutions, implementing those solutions, optimizing performance and training customers. Customer engagements were usually conducted at the customer s location
• Wrote Several Automation scripts in either Perl, or KSH/CSH format to assist in the automation of the installation of the companies product.
• Assisted several companies with migration of their BackOffice Email platform from Exchange 5.5 to Exchange2000 This migration was performed using our product
• Working knowledge of Competing product Veritas NetBackup was also required as I often performed in house migrations from NetBackup to Galaxy.
• Performed Several Administrative functions when it came to WindowsNT/2000/Unix environments. Installed/tested/configured/deployed multiple Windows2000 / WindowsNT servers for several clients.
• Technical experience in the following areas was required:
  • Customer training
  • NAS / SAN Storage management
  • MS Exchange and Notes
  • Banyan and Novell
  • UNIX systems administration
• Project management experience in solution development, system implementation and consulting was also involved.
• This Support included going onsite, designing, and implementing of the product. As well as ongoing support and training of the customer as needed.

• Performed the duties of Team Leader/Supervisor when working on large projects.
• Worked as a consultant providing Pre and Post sales support to various companies in and around the Phoenix, AZ area.
• BankOne ccMail to Lotus Notes Migration / Exchange Migration Administrator Provided both end user, and backend systems support
• Nextel Wireless SMS Server Implementation Team Leader, Chief design engineer
• Bank of America WindowsNT to Windows2000 Migration Team Leader
• Marriott Intl. Tivoli Systems Professional Provided support, maintenance of their Tivoli Environment
• NextLink Window 9x to NT Migration Specialist
• SomeToys.com Systems and end user support
• AegonUSA Lead Citrix Administrator CitrixICA rollout to 1000 clients
• Bank of America - Lead Systems Engineer for their EMC disk array rollout.

• Team Leader / Supervisor of the Corporate Wide Windows 3.xx/9x to WindowsNT 4.0 Migration. A Team of 4 other technicians
• Support of Servers / Desktops in a corporate-wide environment.
• Provided support for existing Relational Database products: Both from an end-user point of view as well as a Server side Administration end.
• Provided On-Call support for the local and wide area network. This network consisted of over 32 remote sites, in over 8 states, each connected into a Frame Relay cloud using our own Fiber.
• Administration/Installation/Support of a 53 Server Lotus Notes Environment
• Support of PC systems, as well as local and remote sales offices
• Provided Maintenance and Support of the installed Tivoli Environment

• Corporate email systems administrator during the Lotus ccMail migration project to MS Exchange Server 5.5
• Also provided end user support with regards to the email system

• Network Administration Mixed Novell / OS/2 LanServer Environment
• Email Systems Administration Novell GroupWise
• Performed several Novell 3.xx to 4.xx migrations
• PC Based hardware/software support