Resume 14

• Network Administration
• Database Administration
• Windows Desktop System Integration
• Server Implementation (NT and Windows 2000)
• Novell Client Configuration and Implementation
• Certified Technical Trainer

• Windows 2000 and NT 4.0
• Active Directory Design
• Windows 2000 Security
• Windows 95 & 98 Implementation
• Exchange Server 5.5
• SMS 2.0

• SQL 2000 Administration
• SQL 7.0 Administration
• SQL 2000 Database Design

• MCSE Tracks for Windows 2000 and NT
• SQL 2000 & 7.0 Administration and Database Design
• TCP/IP networking
• A+ Hardware and Software Fundamentals
• Exchange Administration 5.5

• Instructed Microsoft Official Curriculum technical courses in Windows 2000 and SQL 2000. Covering the aspects of installing, supporting, administering and designing a Windows 2000 network and an Active Directory environment, SQL 2000 administration, performance tuning and database design optimization.
• Administered a network for staff and students comprising of four servers and twenty workstations which included two distinct domains, Exchange 2000, ISA Server, Vue Testing Service and VPN connections for remote instructors and staff.
• Implemented Active Directory and Exchange 2000 in a production environment. Assisted in the implementation of SQL 2000 database for the city of Jacksonville’s Historic Building department. Developed SQL database and Access database solutions for Consulting.
• Launched the A. Phillip Randolf High School Computer Science project which brought certified technical experts to teach high school students Microsoft Official Curriculum. This resulted in 24 passed certification exams with a pass rate of 61%.
• Developed a disk duplication process for classroom preparations using the Sysprep and Setup Manager utilities and Norton's Ghost 6.5.
• Developed web based discussion board for students to participate in learning forums. Designed a online learning product using Windows Media Services and IIS 5.0.

• Instructed Microsoft Official Curriculum technical courses in NT 4.0 and Windows 2000.
• Built and configured NT and Windows 2000 servers in multiple LAN environments of 20 to 30 workstations.
• Instructed, installed and configured SMS, Exchange and SQL server Back Office applications for company and client use.
• Instructed classes in Microsoft applications such as Office 97 & 2000 and Project.
• Resolved application and TCP/IP and IPX/SPX connectivity problems on NT 4.0 Workstations. Resolved interoperability with Novel Netware clients with NT 4.0 Workstations. Resolved Remote Access connectivity problems with Point to Point Protocol and VPN networks.
• Handled trouble calls and application installations through SMS 1.2 remote control features and NT Resource Kit utilities.
• Prepared reports and queries through SMS 1.2.
• Installed and configured NT 4.0, Internet Explorer, Outlook98, MS Office, Lotus Notes and other in house applications for production use.
• Loaded NT operating systems, configured and performed hardware upgrades on thousands of sidelined computers.
• Developed procedures for workstation configuration on remote access workstations using Point to Point Protocol and Dial-up Networking.
• Managed projects of deploying and restacking up to 30 workstations through out an office complex
• Directed the PC setup lab for office complex of a Fortune 500 company
• Responsible for maintaining 2000+ workstations.

• Configured and deployed NT Workstation computers in a major regional hospital.
• Setup, configured and tested 30 distributed network printers. Configured terminal servers for printer operations via telnet utility.

Network Administration \ Resource Management:

• Coordinated LAN access and Email accounts for a NT network, Exchange and ccMail servers. Installed and supported ccMail and Outlook mail clients. Coordinated and tracked software and hardware upgrades. Trained and supervised seven people in software upgrade installations.
• Installed applications and upgrades for Windows 3.x, Windows 9x and NT workstations. Set up computers and LAN connectivity.
• Oversaw trouble calls conducted by PC technicians. Performed maintenance and installation of hardware and peripherals. Performed trouble shooting of printers, PC configurations for LAN access and basic operation.
• Tested developmental software for a department of 300 users. Installed pilot application on workstations, trained users and resolved problems arising with the software. Reported the advantages and draw backs of the software to the developers.
• Procured computers meeting certain hardware standards, installed required applications and distributed computers and associated peripherals throughout organizations of 200 to 500 people.
• Resolved database programming issues on in house database systems for small military units.

• Assembled and tested mini-computer prototypes according to engineering documentation and blue prints indicating errors and needed revisions.
• Created wiring harnesses and connectors for computer components documenting the process for later production.

BS, Computer Engineering
Auburn University, Graduate with Honors, 3.52 GPA.

Awards/Activities: NROTC scholarship, NROTC Steerage Honorary, Tau Beta Pi Engineering Honorary, Pi Gamma Tau Freshman Engineering Honorary, member of a college and professional musical groups.