Resume 3

• MCSE level systems engineer 10+ Years
• CCNA Certified Cisco Network Administrator
• UNIX Administration Solaris
• LINUX 7 Red Hat
• A+ Certification
• Microsoft Exchange 5.5 installation & administration
• Microsoft SMS
• Microsoft Office Professional 95/97/2000/XT
• NT Server 4.0 & 2000
• NT Workstation, Win2000 Pro & WinXP Pro
• NT/Unix user account administration
• Altigen Altiserv IP Based PBX Telephone System, telephony,VoIP, unified messaging
• Altigen Alticenter Office for IP networks, voice mail, e-mail, local/remote IP agents telephony, VoIP, unified messaging
• HP OpenView NMS UNIX & NT
• Lucent Vital Suite administration NT
• CiscoWorks 2000 NMS install/administration
• Cisco RME/CWSI
• LAN/WAN/MAN/SAN design
• CAT5, RJ45, Fiber Optic wiring drop + patch bay
• Compaq, HP, Dell server certified
• Veritas, ArcServe backup and recovery administration
• Remedy Help Desk installation and administration
• Oracle/MS SQL database administration
• Remote Access Administration VPN, analog, Ricochet, wireless access
• DNS/WINS/TCP/DHCP configuration and administration
• IIS Installation & Administration
• Server clustering
• Shell scripting using vi Editor
• Key technical resource for sales and marketing draft & deliver, technical sales presentations
• Strong communicator with excellent customer service skills
• Sharp, professional and positive engineer with 11+ years IT experience
• Motivated, positive and reliable
• Excellent references

Interim IT Manager contract for Certus Financial Advisors. Two month contract. Network/Systems/Desktop Support Consultant for JSCO.

Responsible for the design and phased implementation of a global enterprise/network management and alarming solution for JP Morgan/H&Q. Worked closely with regional and local IT managers to identify alarm thresholds and monitor types for all network devices, servers and WAN/LAN links worldwide using HP Open View HP-UX/UNIX , Manage X, Cisco Works 2000, Cisco RME and Lucent Vital Suite. Successfully integrated this solution with Remedy Help Desk, providing an automated, solution for ticket-based paging and email notification worldwide. Drafted corporate policies and standard operating procedures manual.

Systems Administrator Responsible for all aspects of Information Systems operations and support, including accurate, up-to-date documentation and change control procedural documentation. Primary duties included: NT Administrator, UNIX Administrator, MS Exchange Server Administrator, Lotus Notes/CC Mail Administrator and Tivoli/Remedy Help Desk Administrator. Responsible for ordering, configuring and maintaining more than 100 workstations NT 4.0 and nearly 50 portable computers Win98 . VPN and Ricochet, established an in-house help-desk solution Remedy, Tivoli a backup/recovery procedure Seagate Backup Exec , built a firewall solution Checkpoint . Configured DHCP, DNS, WINS and remote management. Configured and maintained several print servers throughout the enterprise. InfoSystems Services Technical Lead and Onsite Technical Project Manager at VISA, Solectron, The Gap and Raychem. Drafted/presented the technical portion of all proposals and Statements of Work for the above-mentioned clients, including Needs Analysis and Recommendations and technical diagrams. Technical Site Supervisor managing as many as 25 contract engineers during completion of approved work. Also assisted other Technical Site Supervisors and project managers with mail server deployments, network/backbone upgrade documentation, help desk deployment and integration, adds/moves/changes and some network security/firewall installations. Also negotiated equipment donations from vendors HP, Compaq, APC, Cisco, etc for MIS Emeryville s in-house lab. Engineers tested and documented step-by-step procedures for all client rollouts, upgrades or installations in our lab prior to performing work at the client site.

Responsible for all NT Servers, mail servers, print servers, network administration, user account setup and maintenance and daily backups. Also responsible for ordering, configuring and maintaining all computers in a 30-35 user client environment.

Hardware and software support technician supporting 25-30 employees. NT Systems Administrator. Publisher and technical writer of The Grapevine Newsletter of the Year, 1993 National LIMRA/LOMA Publications Competition , a monthly newsletter highlighting information technology advances in the life insurance industry.

Assisted Controller and Accounting Department managers/staff with software and hardware support. Also provided administrative support to departmental management.

• Sun Administration for Solaris
• Microsoft Certified Systems Engineer
• CCNA level network engineer
• A+ Certification
• Associates Degree/Business - SMSU