Resume 2

• Hardware: OS390-RS6000SP
• Database: DB2
• Contract Worldwide rollout and support of SAP 4.0b.
• Knowledge Warehouse, BW Support.
• Install languages.
• Maintain internal company training system.
• Troubleshoot Basis problems, apply OSS notes, review hot packages.
• Daily systems checks.

• 100 Travel to Boston, Philadelphia, Chicago, Atlanta, and San Francisco to instruct and co-teach SAP BASIS.
• Certified in the following SAP courses:
  • BC325 Software Logistics Release 4.6
  • Competence-UNIX/ORACLE Release 4.6
  • SAP50 R/3 Basis Technology Release 4.6
  • BC305 Advanced R/3 System Administration Release 4.6
  • BC090 R/3 Under Unix Release 3.1H
  • BC120 BC Computer Center Management Release 3.1H
  • JSB10 System Administration I Release 3.1H

• Hardware: CompaQ DEC-OSF
• Database: ORACLE SAP Version 4.5B and 3.OE
• Customers: Ford Motors Company and General Motors.
• Support for two production rollouts, and an upgrade.
• Assisted senior Basis lead with SAP Security and CTS using the TMS system.
• Recruited to relocate to Advanced Technologis; 4-months after joining the company, it downsized during bankruptcy and moved the data center from St. Louis to Detroit. I elected not to transfer to Detroit.

• Hardware: SUN Solaris
• Database: ORACLE SAP Version 4.5
• Customers: All of Northern Telecom
• FOCUS project team - worked with Andersen Consulting and Carter project managers to meet critical deadlines for SAP production rollout.
• Responsible for interfacing legacy systems, which include NT, HP, and SUN. Worked with the UNIX team to install MQSeries and Tivoli Maestro to interface with R/3 Version 4.5.
• Project was cancelled by Carter and outsourced to CSC in August, just 3-months after I was recruited to Carter.

• Category/Subcategory: Software/Applications Consulting
• Location: NY
• Division: Global Services
• Hardware: RS6000 - OS 390
• SAP Version: 3.1.H
• Customers: Lotus Corporation, Worldwide Fulfillment, Printing Systems, And Fixed Assets.
• SAP Basis Administrator performing numerous duties including; installation, maintenance, and upgrade of SAP application code, otherwise known as the role of a SAP Consultant.
• This role carries primary responsibility for problem determination and resolution for each SAP application system database server and application server.
• Responsibilities also include monitoring the SAP system, perform adjustments, tune and improve performance for the SAP, Database and AIX disciplines.

This position was outsourced to IBM Global Services in 1997, and I became a member of IBM. The Chemical division was spun off to be a new company named "Sherman".

• Sent to 13 SAP classes around the United States to be cross-trained into UNIX Systems Administration, Windows95 Support, and SAP-BASIS in three months. Certifications from SAP, Digital, Consulting Companies, and local University Configuration/Authorizations and Profile moves within SAP - Corrections and Transports SAP R/3 - 3.O.C.
• Installation and Setup of HP Jetdirect printers worldwide in UNIX and SAP SAP Job Scheduling - maintain, cancel, and monitor SAP jobs that are triggered from IBM/MVS Mainframe to SAP R/3 3.O.C.
• Second shift lead - created daily task list. Trained new hires, assisted users at the Chemical plant level with various SAP modules via telephone for the Worldwide Operations and Financials project for Sebeco.
• Setup SAP Support Center - phone lines, 4 IBM Pentium workstations, install software, write procedures within Lotus Notes, hardware inventory, install US Robotics modems, setup paging software to Notify team members via Alpha Numeric pages. Use of the Internet for contacts; Lotus Notes, CCMail and Databases
• Provided on-site support for first SAP R/3 rollout in Pensacola, Florida - worked directly with internal SAP consultants provided by Deloitte and Touche on a 24 x 7-12 hour shift rotation.
• Assisted in the overall set-up of DEC Alpha - 2100, 4100, 8400, DEC Storage Works - 4 gig disk arrays/Nikke Disk Arrays - removal of system fail over.
• Provide management support on UNIX filesystems/diskspace. Across 60 plus nodes - 70 additional new nodes are being installed and configured.
• Experienced with HP Operations Center, Omniback, dat drives, CD-ROM drives, and DEC TL822/TL812 Robotic Silo s each containing 300 DLT tapes - running Oracle and Axxion Netbackup for Hot and Cold Backups.
• Provide support for the UNIX Infrastructure and SAP BASIS Teams 24 X 7. Act as a liaison to hardware vendors such as DEC and HP - minimize systems downtime.
• Maintain Nutrasweet SAP System to include backups and user support within SAP 2.0. SAP, Oracle 7, UNIX system shutdowns on various hardware in the data center Solution Provider for SAP R/3 -3.OC production problems.

• Contracted to work various shifts to upgrade and support end users during the upgrade process for credit card systems.
• Upgraded Asia and European Mastercom Point of sale credit card systems.
• Heavy data encryption.

• Performed Backups for Stratus, AS400, HPUX, and DEC VAX systems - ran jobs - provided support for mail order express pharmacy.
• Troubleshooter barcode system for United Parcel to VAX system.
• Transferred files using FTP functions between platforms.
• Minimized systems downtimes.
• Utilized Xerox printers.
• Automated VAX/VMS job Schedule.
• Working two jobs at the same time - rolled off Mastercard project and took this one after contract completed

• Contracted to provide support on third shift to Eveready Battery Company s VAX/VMS and standalone VAX/VMS systems.
• Responsibilities include backup, error resolution, and utilization of DCL and other software to provide for automation of operator functions.
• Software includes VMS, DCL VAX Cluster Console, Polycenter Watchdog, DEC Scheduler, and the Storage Library System.

• Assigned to Cellular One, Sprint, Wells Fargo - Nikko, and Electronic Arts providing VAX/VMS support to include backups;
• job scheduling within DCL, installed windows 3.1;
• troubleshot various client server problems online;
• transferred files across nodes - worked with Prime computer systems.

• Set-up after hours support center for hospital Software Company.
• Provided 24 x 7 after hours support to 65 hospitals during software rollout.
• Restarted the daily batch processing, cleaned diskspace, and minimized systems downtime.
• Coordinated events between hospital MIS departments and on call programmers - experienced with VAX BASIC.

• Part-time/Student.
• Inventory Control.
• Generated State HMO Claims, Operated VAX Cluster MUMPS Respond and assist Business Office Inquires.
• Installed hardware to include terminals, multiplexors, and ran telecom wiring.
• Performed daily backups of the VAX Cluster and PDP systems.
• Trained additional new hires.
• Programmed 386 PC and performed backups on the Novell Network.
• Patient Billing.

• Provided Air Base Security in Germany for Air Shows and Flightline for McDonnell Douglas F-4 Phantoms.
• Trained in Nuclear, Biological, and Chemical weapons and terrorism.
• Maintained a secret security clearance.
• Honorably Discharged.

Community College of the Air Force Various Military Bases 1984
Law Enforcement
Muir Technical College Albuquerque, New Mexico 1990
Computer Science/Programming