Resume 6

I am providing a resume that highlights some of my skills in SAP with specific details focussed on my training and Project Management skills.

I am an incorporated individual who has spent the last 7 years providing management, training and support for 8 SAP implementations. My value add is my strong grasp of business needs and broad knowledge of SAP process requirements with the view to changing business processes and enabling end users.

My roles during this time have included:

• Project manager for several midsize technical and training projects.
• Change Management leader for rebuilding quote to cash sales process
• Process Planner for SAP and Operational Support.
• Team lead for operational and SAP Helpdesks.
• Course Creator and Editor of SAP training in PS, PM, FI/CO, MM and HR.
• SAP End User Trainer for PS, PM, MM and HR.
• Career Manager, Mentor and trainer of junior staff, field trainers and super users.
• Escalation and Change Control Coordinator.

My exposure to business has included both domestic and international oil and gas production and distribution, electrical and telecommunications utilities, grain marketing and educational and government environments. I have the strong business background that enables me to map work processes to application functionality.

My Master s degree in Computer Applications, computer network certification Novell CNE , and Win95 support certification provide the strong technical skills and broad knowledge base for developing efficient solutions to complex issues.

I can provide you with the skills needed to sustain your clients in responding to the challenges of implementing new technology. I thank you for your attention in this matter and urge you to call me to discuss this or any questions you may have. I look forward to that conversation.