Resume 12

Quality Assurance Analyst / Tester in Software Development

• Development Tools: Access, SQA, PVCS Bug Tracker, and defect tracking systems

• Hardware: IBM, Mac, PCs, workstations, and mainframes

• Operating Systems: Windows NT, Windows 98 and 2000, Sun, and Mac

• Software: Paradox, Delphi, Visual Basic, Visual C++, SQL Server, FoxPro, JAVA Script, UNIX, DOS, FTP, SQLPlus, PowerBuilder, SQR, PowerLock, and other Object Oriented - GUI Interface Proprietary Software products. Utilized Microsoft Word, WordPerfect, Excel, Microsoft Project, Microsoft Exchange, GroupWise, Lotus Notes, Visio, etc.

• Studied, evaluated, and adapted the application of the repeatable, efficient, effective, and controlled successful software development process.
• Developed and refined tools, forms, reports, and documents.
• Generated defect management and QA process formation, process documentation, and review.
• Motivated and influenced the growth of a development team including Programmers, Business Analysts, QA, Testers, Project Managers, and User Acceptance groups.
• Conducted and / or attended walk-throughs of requirements, designs, code reviews, test plans, and user acceptance test documents.
• Utilized SQA Manager Defect Tracking System to track and monitor defects.
• Trained users in SQA Manager and process requirements for project defects.
• Utilized SQA Robot to create test scripts for a JAVA based financial software.
• Supervised, evaluated, documented, and conducted software testing from BFVT Unit , Regression, Functional, Integration, Black Box, etc. in various test environments.
• Tested GUI interfaced, Object Orientated, proprietary software in Paradox, Delphi, UNIX, DOS, and constantly evolving networked environments.
• Prepared, reviewed, executed test plans for a statewide client / server voter registration system utilizing LAN / WAN connections to county and state offices.
• Prepared, reviewed, executed test plans for a multi-tiered project utilizing barcode inputs, manual entry on a GUI application, supervised a team of testers, and provided user feedback.
• Tested the upgraded software, from DOS to FoxPro, for the CA Athletic Commission.
• Tested a JAVA Script application for Internet hardware systems.
• Executed software test setup and re-testing of corrected defects on a proprietary software system in UNIX utilizing SQLPlus on an X station and a Windows Workstation.
• Data format certification through FileAide for a Back Bridge portion of software for a re-design of existing distributed application architecture.
• Managed off sight and on sight defects through PVCS Bug Tracker, communicated through email, telephone, and instant messenger to off sight team members and joint business customers.
• Coordinated, prioritized, and executed software re-testing of defects.
• Wrote, reviewed, and developed detailed defect reports.
• Analyzed and provided written feedback for training classes, training tools, and process resource tools provided through documentation, shared network sources, classrooms, remote classes, interactive CD-ROM, and the Internet.
• Executed test planning, testing, client contacts, risk reviews, documentation reviews, program testing, and due diligence of documentation signoff on a Y2k project.
• Evaluation of Y2k projects for completion assurance, best practices, due diligence, and test planning.
• Traveled as the QA of a set-up team that installed a network system installing the on-site servers, printers, and workstations.
• Conducted classes in computer use, Microsoft Windows, Word, PowerPoint, how to use the Internet for job searches, and wrote an article on using the Internet for job search for beginners.

Education

B.S. in International Business and in Marketing San Jose State University
Certified Quality Analyst CQA Quality Assurance Institute
International Trade certification Anoka Technical Education Center

Data Modeling, Benchmarking, COBOL, Access, SQA, Microsoft Project, Lotus Notes, SAQA and SPIN presentations.