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Resume 5

JOHN A. PITTSFIELD, PH.D.
338 OCEAN AVENUE
LYNN, MASSACHUSETTS 01901

Qualifications Summary

Technical writer and editor experienced in technical/scientific paper editing, documentation and user manual development, systems and procedures analysis.

Project Experience
  • Wrote, edited, and produced user and system documentation. Performed online editorial and production work on scientific and technical research articles. Received Society for Technical Communications Award of Merit, 1993.
  • Wrote system descriptions and corporate procedures, based on analyses of system and user requirements.
  • Interviewing, writing, editing and HTML development of internal online corporate newsletters.
Systems
  • User s knowledge of PC graphical environments and editors, including Microsoft Office, WordPerfect, Visio, Adobe Acrobat/Distiller, Dreamweaver light , PageMill, Homesite, and FrameMaker.
  • Working knowledge of hard-coded HTML markup and web page design using standard character-based text editors including vi and emacs.
  • Working knowledge of UNIX system shell and editing and publication tools, including vi, emacs, nroff, and troff. User s knowledge of UNIX system networking communications structures and procedures.
  • Able to read and interpret Cobol programs.
  • Platform familiarity includes all Microsoft systems from DOS through Windows XP, OS/2, Solaris, Linux, and UNIX.
Employment History

Princeton Research Center, Princeton, M.A.
June 2002-Present

Contract Technical Editor

Written and Oral Communication, Department of English, The College of Massachusetts, Norwood, M.A.
January-May 2002

Adjunct Professor

Merrill Lynch, Boston, M.A.
December 2000-November 30, 2001

  • Contracted through Software Guidance & Assistance, Hartsdale, N.Y.
  • Researched and wrote procedures to document mainframe legacy systems supporting customer order processing.
  • Procedures include those related to disaster recovery/site restoration, procedure preparation methodology, and automated system health checks.
ABCD.COM, Boston, M.A.
May 2000-October 2000

Technical Writer

Gathered/analyzed information for systems-level documentation and coordinated and standardized preexisting documents.

Alpha Bank, Boston, M.A.
October 1998-May 2000

Technical Writer
  • Gathered/analyzed information, and wrote technical specifications and low-level technical user documentation, especially standards documents for Cobol programmers at the Boston and Horsham, MA sites involved in the conversion from Cobol Resource to MicroFocus Cobol.
  • Documented use of file conversion utilities to convert proprietary db trader data into Excel format.
  • Documented conversion from Cobol Resource to MicroFocus Cobol, including a step-by-step Developer s Guide and a guide to using the Conversion Utility.
  • Tools included Microsoft Office, Dreamweaver, Adobe Acrobat.
Morgan Stanley, Boston, M.A.
March 1995-October 1998

Technical Writer/Editor
  • Wrote and edited user and system documentation and requirements for all areas of the Firm s trading and backoffice functions using online tools including Microsoft Office, FrameMaker, Visio, and HTML markup.
  • Projects included:
    • runtime environment descriptions for our proprietary data filter;
    • quickstart cards with the Training Department ;
    • printshop production procedures;
    • application-specific help guides for traders using historical volatility programs;
    • guides for external clients accessing commercial aspects of MS s TAPS system;
    • help overviews for traders using the FID market risk exposure program FRISK ;
    • and a user s guide to the MS Tax Database.
  • Gathered data for and wrote the Installation and Administrators guides for Firmwide migration from Windows 3.11 to NT 4.0.
  • Edited IT-Cache, the Firm s international browser-based newsletter for personnel in the Information Technology division.
October 1994-January 1995.
Contract Technical Writer/Editor.

Wrote and revised new and preexisting Sybase and recovery software documentation for an international banking client.

AT&T Global Information Services, Boston, M.A.
April-September 1994

Contract Technical Writer, TransAmerica Leasing, Purchase, New York.

Wrote complete user documentation for Novell NetWare-based LAN under development for corporate-wide use. Full responsibility for documenting installation under OS/2 server.

Stevenson Research Center, Chelsea, M.A.
September 1993-March 1994

Contract Technical Writer.

Wrote Tools Reference Manual and Concepts Guide for Agora client-server project in AIX/FrameMaker environment.

Jones Technical Journal, Jones Bell Laboratories, Randolf, M.A.
February 1989-July 1993

Associate Editor.
  • Author negotiations;
  • online editing and rewriting;
  • consulting with graphic artists and designers;
  • supervising articles through the production process.
1976-89
Various employer relationships inside and outside the technology sector.

Details upon request.

Education and Training

Ph.D. English Literature , State University of New York, Binghamton, N.Y.
A.B., M.A., English , Hunter College, New York, N.Y.

Professional Development seminars, Morgan Stanley, 1995-98; Cobol Resource and MicroFocus Cobol/NetExpress, Deutsche Bank, 1999.

References

Furnished by request.

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