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Resume 5
JOHN A. PITTSFIELD, PH.D.
338 OCEAN AVENUE
LYNN, MASSACHUSETTS 01901
Qualifications Summary
Technical writer and editor experienced in technical/scientific paper editing, documentation and user manual development, systems and procedures analysis.
Project Experience
- Wrote, edited, and produced user and system documentation. Performed online editorial and production work on scientific and technical research articles. Received Society for Technical Communications Award of Merit, 1993.
- Wrote system descriptions and corporate procedures, based on analyses of system and user requirements.
- Interviewing, writing, editing and HTML development of internal online corporate newsletters.
Systems
- User s knowledge of PC graphical environments and editors, including Microsoft Office, WordPerfect, Visio, Adobe Acrobat/Distiller, Dreamweaver light , PageMill, Homesite, and FrameMaker.
- Working knowledge of hard-coded HTML markup and web page design using standard character-based text editors including vi and emacs.
- Working knowledge of UNIX system shell and editing and publication tools, including vi, emacs, nroff, and troff. User s knowledge of UNIX system networking communications structures and procedures.
- Able to read and interpret Cobol programs.
- Platform familiarity includes all Microsoft systems from DOS through Windows XP, OS/2, Solaris, Linux, and UNIX.
Employment History
Princeton Research Center, Princeton, M.A. June 2002-Present
Contract Technical Editor
Written and Oral Communication, Department of English, The College of Massachusetts, Norwood, M.A. January-May 2002
Adjunct Professor
Merrill Lynch, Boston, M.A. December 2000-November 30, 2001
- Contracted through Software Guidance & Assistance, Hartsdale, N.Y.
- Researched and wrote procedures to document mainframe legacy systems supporting customer order processing.
- Procedures include those related to disaster recovery/site restoration, procedure preparation methodology, and automated system health checks.
ABCD.COM, Boston, M.A. May 2000-October 2000
Technical Writer
Gathered/analyzed information for systems-level documentation and coordinated and standardized preexisting documents.
Alpha Bank, Boston, M.A. October 1998-May 2000
Technical Writer
- Gathered/analyzed information, and wrote technical specifications and low-level technical user documentation, especially standards documents for Cobol programmers at the Boston and Horsham, MA sites involved in the conversion from Cobol Resource to MicroFocus Cobol.
- Documented use of file conversion utilities to convert proprietary db trader data into Excel format.
- Documented conversion from Cobol Resource to MicroFocus Cobol, including a step-by-step Developer s Guide and a guide to using the Conversion Utility.
- Tools included Microsoft Office, Dreamweaver, Adobe Acrobat.
Morgan Stanley, Boston, M.A. March 1995-October 1998
Technical Writer/Editor
- Wrote and edited user and system documentation and requirements for all areas of the Firm s trading and backoffice functions using online tools including Microsoft Office, FrameMaker, Visio, and HTML markup.
- Projects included:
- runtime environment descriptions for our proprietary data filter;
- quickstart cards with the Training Department ;
- printshop production procedures;
- application-specific help guides for traders using historical volatility programs;
- guides for external clients accessing commercial aspects of MS s TAPS system;
- help overviews for traders using the FID market risk exposure program FRISK ;
- and a user s guide to the MS Tax Database.
- Gathered data for and wrote the Installation and Administrators guides for Firmwide migration from Windows 3.11 to NT 4.0.
- Edited IT-Cache, the Firm s international browser-based newsletter for personnel in the Information Technology division.
October 1994-January 1995.
Contract Technical Writer/Editor.
Wrote and revised new and preexisting Sybase and recovery software documentation for an international banking client.
AT&T Global Information Services, Boston, M.A. April-September 1994
Contract Technical Writer, TransAmerica Leasing, Purchase, New York.
Wrote complete user documentation for Novell NetWare-based LAN under development for corporate-wide use. Full responsibility for documenting installation under OS/2 server.
Stevenson Research Center, Chelsea, M.A. September 1993-March 1994
Contract Technical Writer.
Wrote Tools Reference Manual and Concepts Guide for Agora client-server project in AIX/FrameMaker environment.
Jones Technical Journal, Jones Bell Laboratories, Randolf, M.A. February 1989-July 1993
Associate Editor.
- Author negotiations;
- online editing and rewriting;
- consulting with graphic artists and designers;
- supervising articles through the production process.
1976-89
Various employer relationships inside and outside the technology sector.
Details upon request.
Education and Training
Ph.D. English Literature , State University of New York, Binghamton, N.Y.
A.B., M.A., English , Hunter College, New York, N.Y.
Professional Development seminars, Morgan Stanley, 1995-98; Cobol Resource and MicroFocus Cobol/NetExpress, Deutsche Bank, 1999.
References
Furnished by request.
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