Resume 7

INFORMATION TECHNOLOGY CONSULTANT

• A dedicated, highly motivated, and responsive professional with over 20 years industry experience with a unique combination of creativity, analytical skills, and detail orientation.
• Broad based experience.
• Proven presentation, communication, design, photographic, technical support, web based, and interpersonal skills.
• Quickly grasps complex concepts with the ability to convey the information in easily understood formats.
• Finds imaginative and innovative solutions to complex problems.
• Well disciplined with proven ability to meet tight deadline schedules.
• Can ascertain needs from wants, cost versus benefits, and can apply solid planning and organizational skills in coordinating all aspects of each project from beginning through completion.
• A history of significant client and customer satisfaction, illustrating an ability to understand and provide just what was needed.

• Recruited as an instructor for A+ Service Technician Certification, Training Program.
• Cognizant of adult learning theories, ISD methodologies, and new media technologies, provided instruction in computer fundamentals, installation, construction, configuration, upgrading, networking, maintenance and troubleshooting.
• Also provided instruction on operating systems Win9x, WinNT, Win2000, OS fundamentals, installation, and upgrading, device management, disk management, file directory & application management, networking, Internet access configuration, and troubleshooting.
• Primary Accomplishment: Turning PC novices into computer professionals capable of obtaining A+ certification.

• Recruited to train employees in Microsoft Word 97.
• Conducted comprehensive instructor led training to People First Fidelity employees on Microsoft Word 97.

• Recruited to train Stampo Employees in Microsoft Access 2nd Level.
• Provided stand-up classroom instruction to Stampo employees on advanced features of Microsoft Access including, database normalization, form design, and web data access pages.

• Recruited to provide hardware, software, and administrative support to clients around the world concerning all hardware, software, and mainframe issues.
• Provided outstanding technical support to clients around the world concerning hardware and software, mainframe issues, and was responsible for new hire training, and the supervision of new consultants.
• Primary Accomplishment: the development and implementation of the Free-Entex-Web based informational help desk tool.
• The Web tool is designed to integrate context help training materials into a highly responsive core solution and technical reference.
• The context sensitive help improves training while reducing its cost, and the web tool s Call Flow Processing module reduces costly procedural errors.

• Recruited to assist in the implementation and support of Oracle in three states as well as assist with the instructional design project for Oracle Inventory, Financials, Distribution, and Manufacturing.
• Member of the core team associated with the successful implementation of Oracle.
• As a System Resource involved with new client start-ups, handled production inventory control issues for warehouse management systems in Pennsylvania, Ohio, and Kentucky.
• Created the first in house instruction manual on Oracle Customer Masters Setup.
• Assisted with the training of users on Oracle as well as proprietary software.
• Primary Accomplishment: the development and implementation of both procedure and application for order fulfillment of all bulk pick customers, and the training of users in those procedures and application.

• A photographer having produced award-winning art, commercial, and portrait photography, with a fully equipped photo studio and color-processing lab.
• In addition to a host of electronic imaging software and equipment, there is a fully stocked makeup room and model-making sculpture studio.

• Industry ads for Polygram Records - Mercury Records Division
• Sculpture and Photography Exhibited - Everhart Museum, Scranton PA and the Howard Greenberg Gallery, Woodstock, New York
• Recruited by The Catskill Center for Photography, Woodstock, New York to conduct a Master Photography Lighting Seminar.
• Recruited to redesign newsletter for the Evidence Photographers International Council
• A Theatre and Communication Major: A professional stage performer since the age of thirteen, having honed though practical experience, the ability to capture, communicate, and entertain an audience.
• A formally trained actor and public speaker.
• An award winning website designer.

• OS:
  Dos 3.1 through 7, Windows 3.1, Windows for Workgroups 3.11, Windows 95, Windows NT 4.0, Windows 98, Windows ME, Windows 2000, Windows XP Professional, Red Hat Linux.
• Accounting:
  Peachtree Complete Accounting, TurboTax for Business, Quick Books Pro 2000
• Communications:
  Connectix Video Phone, Conversa Messenger, Crosstalk Intercomm Suite, CU See/Me, Eudora Pro 4.0, Internet Phone 5.0, Microsoft NetMeeting, NetOp School, and NetOp Remote Control, PcAnywhere, Pretty Good Protection, SmithMicro Hot Fax Messaging Center, Winfax Pro
• Data Bases:
  Borderbund Dbase 5.0, Corel Paradox, Microsoft Access, Superbase 3.0, File Maker Pro 5.0
• Desktop Publishing:
  Adobe Acrobat 4.0 full version, Adobe Acrobat 5.0 full version, Adobe FrameMaker 6.0, Adobe Page Maker 6.5, Corel Ventura 7, Quark XPress 4.04, Visio 5, Microsoft Visio 2000
• Document Handling:
  Delrina Form Flow, Delrina Pro Form, Formbuster Form Wizard, Omni Page Pro 8.0, Mips TransForm Suite, Text Bridge Pro
• Graphics:
  Adobe Illustrator 9, Adobe Photoshop 6, Corel Draw 10, Fractal Design Painter 5, Jetsoft Art-Scan, Macromedia Fireworks, Macromedia Freehand, Micrografx Webtricty, Microgragx ABC Graphics Suite
• Internet Web Page Authoring:
  Adobe Page Mill 3.0, Hot Metal Pro 5.0, Jamba 2.0, Macromedia Dreamweaver 4, Macromedia Flash 5, Microsoft Front Page 2000, Net Studio 2000, Macromedia Director 7 Shockwave Internet Studio, and Macromedia Course Builder.
• Internet:
  Forefront WebWacker, Microsoft Internet Explorer, Mips Versa Check Web Commerce, Netscape Communicator, Peak Net Jet, Quarterdeck WebCompass, Zip Up The Web Pro
• Multimedia:
  Adaptec Easy CD Creator, Blue Ribbon Soundworks Super Jam, Gvox Guitar, Hauppauge WinTV, MGI Video Wave, Midisoft Studio 4.0, Musicware Piano, Microsoft WebTV
• Office Suites:
  Corel WordPerfect Office 2000, Lotus Smart Suite Millennium Edition, Microsoft Office Professional 95 & 97, Microsoft Office 2000 Professional
• Voice to Text / Text to Voice:
  Dragon Systems, First Byte Monologue 97, Kurweil Voice Pad
• Utilities:
  Adaptec Go Back, Mcafee Anti-Virus, Ontrack System 3, Norton Anti Virus, Norton Utilities, Partition- It, Power Quest Drive Copy, Power Quest Partition Magic, Symantec System Works 2001, System Commander 2000.