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Resume 8

Donald S. Stone
1325 Hilton Road
Madison, Wisconsin 53703

Summary

Senior technical writer with 16 years of experience in manufacturing, telecommunications, industrial automation and network monitoring. Experienced creating both print and online documentation both procedural and reference for software and hardware products.

Work History

October, 1999 to present
Self-employed
  • Print and online documentation for a systems integrator/software company.
  • Online documentation for a new software product.
  • Technical edition of translated documents for a New York-based translation company.
Creative Technology, Inc.
April, 1999 to October, 1999

Senior Technical Writer/Instructional Designer
  • Projects Created online PDF training materials for diagnostic imaging equipment;
  • developed templates for department use;
  • acted as internal resource for MS Word and Adobe Acrobat
SILVER technology, Inc.
July, 1998 to February, 1999

Senior Technical Writer/Software Developer
  • Projects Created user manuals, online help files and online documentation for SILVER technology s ProVision Network Monitor and Network Report Card application software products.
  • Designed HTML user interface for the Network Report Card application.
Advanced Information Services
February, 1998 to July, 1998

Consulting Technical Writer
  • Created user manuals, online help files and online documentation for Geneva Software s AlertPage Enterprise and Network Report Card application software products.
Lake Resource Group
January, 1998 to February, 1998

Technical Writer
  • Created and coordinated documentation of the PMUSA Year 2000 project plan.
Sybecco
April, 1997 to October, 1997

Technical Writer/Editor
  • Created and coordinated application support documentation for 40 Solaris telecom applications for startup long distance service company;
  • edited procedures documentation created by two procedures analysts;
  • designed and supervised development of Lotus Notes database for application support event log and management report creation.
Systems and Computer Digital Technology SCDT
January, 1997 to March, 1997

Technical Writer
  • Created and documented change-management procedures for IBM RS6000/AIX/Tuxedo/Oracle system;
  • worked on application documentation for Remedy multi-platform customer service application.
Thomas Software, Inc.
March, 1994 to August, 1996

Senior Technical Communicator
  • Created new user s manuals and on-line documentation for Thomas Software, Inc. Windows, Windows NT and Windows 95 products;
  • performed all tasks necessary to create camera-ready copy for documentation: research, writing including word processing , revisions, creating technical drawings, creating screen captures.
  • Also created technical data sheets and catalog text for Communications Business Unit products.
Chicago Strategic Systems
October, 1985 to April, 1993

Technical Writer
  • Created new manual sections and on-line help files for options or material not previously covered;
  • updated laser trim system manual sections to current model specifications;
  • performed all tasks necessary to create camera-ready copy for hardware and software: research, writing including word processing , revisions, taking photographs, creating technical drawings, keyline, pasteup, sizing and ordering halftones;
  • operating video tape recorder and camera;
  • creating presentation graphics for management, and sales functions;
  • some creation of artwork for engineering department.
Education

Associate of Applied Science - Technical Communications, Gateway
Technical College, Kenosha, Wisconsin - May, 1992

Associate of Applied Science - Electromechanical Technology, Gateway
Technical College, Kenosha, Wisconsin - May, 1985

Additional Coursework, Completed one year toward an Associate of
Applied Science - Accounting Degree, Gateway Technical College,
Kenosha, Wisconsin: 1974-1975

Memberships

Society for Technical Communications

Software used

Desktop Publishing/Word Processing Adobe Acrobat, Adobe Framemaker, Lotus WordPro formerly AmiPro , Microsoft Word for Windows, Quark Express, Pagemaker, Ventura Database Publisher, Ventura Publisher, WordPerfect

Web/Online Help and Documentation Authoring

Adobe Acrobat, ForeHelp, Lotus Notes, Microsoft HDK, Microsoft Help Compiler, Microsoft FrontPage 97; Microsoft FrontPage 98, Netscape Communicator

Software development

DemoShield, Microsoft Visual Basic 5.0

Graphics

Adobe Illustrator, Adobe Photoshop, Corel Draw, Freehand, Lotus Freelance Graphics, Lotus ScreenCam, Micrografx ABC FlowCharter, Micrografx Designer, Microsoft Flash, Microsoft Imager, Microsoft Windows Paint, Microsoft Windows Paintbrush, Paintshop Pro, Visio

Industrial Automation/ Network Monitoring Chicago Laser Systems Graphical Trim Environment GTE

Thomas Software:

A.I. Series, RSLinx, RSLogix 500, RSServer Series, WINtelligent LINX, WINtelligent LOGIC 5, WINtelligent TREND, WINtelligent VIEW

Geneva Software/SILVER technology, inc. AlertPage Enterprise,

Network Report Card, ProVision Network Monitor

Internet

Free Agent, Microsoft Internet Explorer, Microsoft Internet Mail and News, Netscape Communicator, News Express, Anawave Gravity

Database/Spreadsheet/Utility

Dbase III, Dbase IV, Lotus 1-2-3, Lotus Approach, Microsoft Access, Microsoft Excel, Microsoft Exchange, Microsoft Project, PVCS Tracker, Xtree Gold, Ztree

Operating Systems

Apple Macintosh System 7, Microsoft MS-DOS, Microsoft Windows, Microsoft Windows 95, Microsoft Windows for Workgroups, Microsoft Windows NT Workstation

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