Internship

Contracted to Matsushita Avionics Systems Corporation MASC for twenty-three months as a technical writer/editor. Used ATA 100 specifications and AECMA Simplified English guidelines.
Write and develop In-Flight Entertainment Systems IFES Aircraft Maintenance Manuals AMMs for installations on Boeing and Airbus aircraft and revisions.
Also edited AMMs for clarity, and accuracy. Used Microsoft Word and company AMM style guide requirements.
Technical Editor for the IFES Service Bulletin SB section for six writers. This entailed editing SBs for proper grammar, consistency, clarity, and accuracy, as well as for adherence to company SB style guide.
Used engineering drawings, schematics, wiring diagrams, Engineering Change Notices ECNs , acceptance test procedures, and software simulators SnagIt to test software.
Interfaced with writers, engineers, shop personnel, and Boeing contacts.
Received a recognition award for expediting the Service Bulletin editing process in support of a retrofit at Boeing and overseas at the same time.
With the efforts of the engineer, writer and myself we were able to release the SB in three days.

NewSoft COMPANY, Everett, WA
April 1994 - Nov. 1999
Logistics Technician ;

Provided support in the development and preparation of F-14 logistics data and services to the Naval Aviation Depot in Norfolk, Virginia and Jacksonville, Florida.
I assisted the Senior Technical Writer in the development, preparation, and desktop publishing of Intermediate Maintenance Technical Manuals, and Test Program Instructions TPI, in an electronic Automated Technical Information ATI interactive format.
Developed Illustrated Parts Breakdowns IPBs .
Using AutoCAD V12.0, created or modified test diagrams, modified engineering drawings to incorporate into technical manuals using desktop publication software.
Downloaded data using multiple computer platforms PC, SUN, VAX to create graphic presentations for an optical disk.
Met deadlines for preliminary and final QA review.
Edited Navy technical manuals, General Acceptance Test Procedures, Configuration Management Plan, Monthly Status Report, and other technical publications.
Converted Navy Technical Manuals into an Interactive Electronic Tech Manual IETM format using Adept Editor SGML tagging. Used WordPerfect, Microsoft Word, Interleaf, and PageMaker.

NKLM CORP., Bremerton, WA
March 1981 - Feb. 1994
Secretary ;

Provided technical support by researching, analyzing, and resolving software/hardware problems and source errors regarding operation of production programs, e-mail, desktop publishing, and batch control programs on the DEC2065 mainframe and VAX microcomputer.
Trained new customers in the use of production programs, including ordering documentation necessary for training sessions and scheduling of personnel.
Evaluated and tested new or modified software programs, verified that programs functioned according to customer requirements. Recommended improvements/corrections to programmers.
Provided information for budgeting, task scheduling, and deadline reviews.
Created and edited on-line help documentation for system programs.
Tested software when converting from a UNIVAC main frame to a DEC main frame.
Tested software when converting from COBOL to AccentR programming languages.
Trained users in the operation of production programs. Identified and ordered the documentation manuals needed for customers.
Coordinated, trained and scheduled work assignments of 2 terminal operators.
Conducted technical evaluations and assignments of Failure Class and Cause Codes to defective MK48 Torpedo and MK30 Target assemblies, mechanical, electrical components, and associated test equipment.
Interpreted, analyzed, and restructured technical data; and identified test procedures used. Made judgements based on data reported.
Performed daily technical review of the Heavyweight Torpedo Technical Data System HTTDS production reports.

ACCOMPLISHMENTS:

Recommended for assisting the Government in researching and identifying "Not For Fleet Use" hardware in the MK48/ADCAP Torpedo program.
One of three selected to provide support to the Trident Data Extraction Tape System data transfer task at Naval Submarine Base Bangor, WA; to download tapes and provide product tapes and data printouts.

EDUCATION AND TRAINING

University of Washington, Extension ; Bellevue, WA;
Technical Writing Course: Scientific and Technical Editing,
The Computer in Technical Communications, Production Editing, Computer Documentation

Tidewater Community College , Chesapeake, VA;
Business Administration. Completed 36 credit hours: In addition HTML Webpage Design.

NewSoft Training: Oracle database

Olympic College, Bremerton, Washington;
Computer technology classes job related . Completed 28 credit hours: Data Processing Concepts, COBOL, BASIC, math, Lotus 1-2-3, Microcomputers, Dbase

High School : Graduate of Rancho High School, Las Vegas, Nevada

References upon request.

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