Resume 4

Use 15 years of computer and computer related experience to further my career as a System Administrator.

EXPERIENCE:

• Support all HP-UX OS problems that the Level 1 Team cannot resolve.
• Client lead on 2 accounts.
• Responsible for all system and database backup and restores. Used OmniBackII, Veritas Netbackup, and Legato Networker. Modified and created scripts for backup/restore.
• Configured environments for new customers. Configuration included hardware FC60, SC10, Model20, Brocade Switch, N4000, L2000, L3000, K570, K400, K200, E55 . Operating systems that I am responsible for are 10.20, and 11.00.
• Used LVM extensively for creating LUNs, building volume groups, and creating and maintaining file systems.
• Interacted with Business Managers and customers on a weekly basis to communicate any issues or improvements.
• Supported 2 and 3 node HA clusters utilizing MC/ServiceGuard.
• Supported and troubleshot the LAN for each customer. This was to include configuration of server routing tables and NIC configurations.
• Added and supported network and remote printers for customers.
• Created scripts to monitor systems and automation of daily tasks and customer requests.
• Created LVM and Printer documentation and put it on the campus intranet for the Level One Support Team so that they could better support the internal and external customers.
• Taught an LVM class for to Level 1 System Administrators.
• Worked with SAP and Oracle dbas to bring databases up and down, execution of data base scripts, and troubleshoot problems.
• Responsibilities to also include patch analysis, performance monitoring and analysis, and system security.

Miranda is a Net Sourcing company that not only hosts the customers Application but also provides front to rear support for all facets of the network LAN, WAN, MAN, backbone, switches and routers, and CoLos . As a System Administrator we supported multiple Unix platforms such as AIX, HPUX, and Sun servers.

• Did all UNIX support first through third level for customer base in the SMC Data Center.
• Created procedures for server support in the SMC.
• Reviewed the SOW Statement of Work for customers and made corrections where necessary.
• Created Server Administration group to analyze, target, and put into place procedures to decrease the down time of customer servers.
• Created quick fix documentation for SMC to aid in reducing customer down time for servers.
• Supported Solaris 2.7 and 2.8, HP-UX 10.20 and 11.0, and AIX.
• Was designated lead UNIX Administrator.
• Created the after hours support matrix for UNIX Support for SMC.
• Used Naviscore and ITO for problem identification and notification for network and server platforms.

Customer Engineering 06/00 to 12/00

• Created standardization documentation for UNIX server builds for new customers.Worked with Product Development group on Back Up strategies and documentation for support of Veritas NetBackup for all current and new customers.
• Attended HP MC/ServiceGuard training at HP Training Facility.
• Interfaced with Implementation group to assist with MC/ServiceGuard configuration and installation.
• Designed HP-UX servers for customers according to their needs.
• Built a HP Ignite Server for Implementation team to facilitate bringing new customers up in a more expedient manner.
• Standardized HPUX file system size and kernel parameter values for overall integrity and supportability of all HPUX servers on the data center floor.

• Worked in the AIT Division as a System Administrator. Supported 22 HP9000 servers running on 10.20 and 11.0 OS.
• Wrote shell scripts for servers as need to automate requested services and also for daily backup of data.
• Servers had a variety of RAID 0, 0+1, 5 and Array configurations AutRaid, Model20, Model10, Jamaica Box that had to be supported.
• Good knowledge of LVM, Disk Management Utility . Used daily for file system creation and file system management.
• Administrated VXFS as well as HFS file systems.
• Administrated backup requests using OmniBack product.
• Did the first level of Network Administration and trouble shooting for severs.
• System Administrator to three major print servers for the HP Roseville campus.

Digidata develops Automotive Repair software for the Service Repair industry. They are primarily a Sun shop with 49 Sun servers and 16 NT servers.

• System administrator to all Sun servers as well as Sun Workstations.
• Server environment was a NIS+ and NFS setup.
• Backup and Storage Administrator. Used Legato 5.5 Networker Suite for backing data up to a ATL device and restoring from tape devices.
• Created, Set up, and administered all user accounts on Unix and NT.
• In charge of all network printers and print servers. Print servers were Unix and NT.
• Did problem resolution for Application development team, Informix DBA, and end users.
• Worked on various departmental projects parallel with daily tasks and responsibilities.

• Supported the following HP hardware; K400 server, 2 E50 servers, 1 D370 server.
• Senior Unix Administrator and Backup NT Administrator. Systems supported are HP-UX 10.20, 9.04, and NT 4.0.
• Backup Network Manager. Supported HP and Cisco Switches, Hubs, and Routers on a LAN with 700 plus nodes on 4 class C subnets.
• Supported Oracle 7.3 Financials data base and worked with Oracle DBA in setting up data base environments as well as backup of all OS and data base data.
• Worked with Desktop Supervisor in creating and documenting IP Address configuration for Business Campus.
• Network Printer Manager. Administered 47 various HP printers on the LAN.
• Second level support for Desktop Support Group.
• Managed and Administrated all user domains, and accounts.
• Worked closely with Partners on campus and Hewlett Packard in setting up share accounts with Best Solutions.
• Did all hardware and software installations on HP 9000 K400 server, all HP printers, and scanners. In charge of Y2K compliance for the HP K400 Software and Hardware and all Printers on the LAN.
• Responsible for all installation of patches and other software pertaining to Y2K compliance and all testing of hardware and software for the UNIX environment.
• Wrote shell scripts for automating tasks.
• Assisted Oracle DBA in writing scripts for automating Oracle tasks on the UNIX Server.
• Attended and completed Cisco training class for routers and switches.
• Attended and completed at HP Training Facility Inside the HP-UX Operating System .

• Responsible for System Administration on all Sun and HP servers in the Software Development Department.
• Did all software installation and configuration.
• Tuned servers for maximum efficiency for Oracle and DB2 Data Bases.
• Aided Oracle and DB2 data base administrators in installing data bases, building data base, refreshing and overlaying data bases, removing data bases, and backing up of all data bases.
• Created, documented, and implemented back up and disaster recovery plans.
• Wrote shell scripts in the Bourne, Korn, and Posix shells.
• Backup AIX System Administrator.
• Platforms used: RS6000, Sun Ultra3000, HP E35, HP D380, and HP D350.
• Supported and used the following Operating Systems: AIX 4.2, AIX 4.3, HPUX 10.10, HPUX 10.20, Solaris 2.6, NT4.0, and Win95.
• Supported internal users in mapping PC s and Laptops to databases.
• Company was bought by PeopleSoft and personnel subsequently laid off.

• Responsible for supporting Unix System Administrator customers with HP/UX 9.x and 10.x operating systems questions and problems via telephone, FAX, and email. Researched the data base for known problems or tested the customers problem on a test system in the same environment. Aided customer in resolving their problem using the tools in the HP/UX OS or from the command line.
• Completed HP/UX 10.01 System Administrator Course. The course covered all the essential System Administration tasks necessary for a system administrator to support the 9.x and 10.x OS environment.
• Extensively worked with LVM to solve customer problems with disk management.
• Manually tuned and regenerated kernel parameters.

• Responsibilities included HW/SW support for Telco related products in the UNIX environment. Also supported third party products sold as a VAR to the Telco / Communications Industry.
• Third party products sold and supported are:
  • Check Point Firewall
  • Data Kit
  • TOLD Systems
  • Veritas Disk Management software
  • SUN software products
• Supported products utilizing the SUN HW / SW SunOS and Solaris 2.x UNIX environment to replicate problems and to find a resolution for the customer in a timely manner. Installed and tested all proprietary software as well as third party software in a SUN environment. Position required the Support Engineer had to be SUN Workgroup certified. This certification provides the following levels of expertise:
  • System Administrator for 12 SUN Servers in the Lab.
  • SUN SA135 System Administration.
  • SUN SA285 Advanced System Administration certification
• Laid off due to company down sizing.

• Responsible for all HW / SW maintenance, repair, and upgrades of Pacific Bell s Bill Processing System that was under contract from TRW Financial Systems.
• System included 27 PC Image Processing stations, Computers, Electromechanical devices Bill Processing Transports, AT&T Encoders , multiple LAN networks, Intelligent Character Recognition ICR , Optical Character Recognition OCR , Mass Storage Units MSU , and Printing devices.
• Network consisted of a LAN Novel 4.x with 27 PCs, Encoders, and Transport devices on it.
• Troubleshot to component level.
• Familiar with and used IBM, OS2 Warp, and SunOS 4.x to operate and test system.
• Used Win311 and Windows 95 for Office Administration

• Responsible for all HW / SW maintenance, repair, and upgrades of various Nuclear Medicine Camera Systems manufactured by ADAC and all peripheral devices attached to the system.
• System Administrator on SUN SPARC 1 through SPARC 20 Work Stations and Servers using SunOS 4.x OS.
• Responsible for installation and administration of Informix Database. Installed, Maintained and supported LAN using Novel 3.x.
• Responsible for installation and repair of System and Platform HW and SW, formatting devices, various types of printers, and Acquisition PCs 286 through 486DX .
• Troubleshot to component level.

• Responsible for all maintenance, repair, and upgrades for various MRI systems manufactured by Health Images and under service contracts in the New Orleans area.
• Hardware supported was DEC PDP11/84 computer, Acquisition PCs, Imaging System. Following daily and weekly duties also included maintenance and support of the Magnet - Gradient power supply system, Magnet - Transmitter and Receiver system, Cryogen s and Cryogen Transfer system, 3M Digital printer.
• Increased the system s reliability by designing and implementing a preventative maintenance schedule for all MRI sites.
• Laid off due to Health Support losing all local contracts in New Orleans.

Responsible for operation, maintenance, and repair of the Lockheed MK84 Gun Fire Control System and all associated computers Univac 1219 Digital Computers and all peripheral devices.

EDUCATION:

• Louisiana Tech University, Ruston, Louisiana - 102 hours. Part time and Full time attendance toward BS in Professional Geology.

• Introduction to Cisco Router Configuration

• Hands On with MC/ServiceGuard
• Inside the HP-UX Operating System
• HP-UX Performance and Tuning
• HP-UX 10.0 System Administrator Course

• SA 135 System Administration course.
• SA 285 Advanced System Administration

• Basic Electricity and Electronics School. Self paced, completed in 2 months.
• Fire Control Technician Advanced Electronics School. Eight-month school.
• Fire Control Technician Digital Computer School. Six-month school.