Resume 4

SKILLS

Project Management:

• Proven ability to take charge of projects and ensure successful completion
• At ease dealing with executive staff, tricky clients and production teams
• Confidence in my ability to lead a diverse group of individuals working on a project, ensuring not only that the project is completed, but that the project staff is able to work as a cohesive team
• Turning client relationships around by providing strong decisive leadership and following through on requests that had previously been neglected
• Ability to organize efficiently and effectively
• Solid writing background, enabling me to produce quality project documentation

Technology:

• Managed projects with the following technologies: iCat, Cold Fusion application servers , Java, ASP, Perl, D-HTML languages Flash, Flash Generator, Shockwave, QuickTime rich-media Sybase, Oracle, SQL Server, Progress databases
• Understanding of HTML, image formats, browser capabilities and back-end integration issues
• Ability to do web site production work
• At ease using MacOS, Windows and UNIX operating systems
• Regular use of software such as MS Word, MS Excel, MS Project, BBEdit and Photoshop

EXPERIENCE

Contract project management for a leading web consulting company. Current project work includes website development for a fortune 500 automobile company.

Freelance project management of construction and design projects. Participated in budgeting and proposal work for new projects. Managed communication with vendors and clients throughout project lifecycle.

Collaborated with Account Team in order to manage project fulfillment. Organized the creative and technical members of the team in order to complete a project onschedule and budget. Defined and tracked all elements of project development, including scope of work, project budget, and project schedule. Managed projects ranging from large-scale custom database development to small maintenance fixes.

• Participated in process and methodology development
• Mentored Associate Producers, providing advice, education and experience to further their career growth
• Successfully served as primary client contact for multiple projects.
• Clients included Mattel, 3Com, Visa, Kinkos, Barclays Global Investors, and Kenwood Electronics

Managed all phases of corporate online marketing development. Coordinated with corporate groups to define scope and purpose of online initiatives, communicated with outside development teams, and ultimately served as project manager for resulting projects.

• Formed plan to redefine corporate online strategy
• Successfully managed implementation of last-minute project by clarifying scope and effectively communicating with development team
• Developed plan to track maintenance requests through a web-enabled system in order to streamline webmaster functions

Managed project fulfillment from the point contract was signed until the system or services had been delivered and accepted by the client. Responsible for authoring and/or integrating statements of work, milestone schedules, functional specifications, and supporting documentation for projects. Served as point of contact for clients and third-party developers, coordinating schedules and deliverables for all contributing parties. Strove towards the ultimate goal of delivering results of the highest quality, on time and within budget.

• Contributed to company-wide project methodology, including formulating templates and documentation
• Led implementation of high-visibility commerce enabled web site
• Re-wrote and clarified project documentation for legacy project, in order to ensure project success

Responsible for managing web site maintenance projects. Served as point of contact for clients,tracked client maintenance requests and billable hours, and generated client bills. Collaborated with development staff in order to find solutions to problems, and ultimately led production team in performing site updates and fixes.

• Successfully instituted the first dedicated Maintenance and Virtual Webmaster department for the company
• Created and implemented procedures and methodology for maintenance department
• Provided a high level of customer service that resulted in commendation from previously unsatisfied clients

EDUCATION

Boston University, Boston, MA
BA History and Archaeology, Cum Laude