Samples represents that of an actual working technical professional found on the WEB and modified to protect the privacy of these professionals. Human names, company names, colleges, software product names are intentionally made up.

 

UNIX ADMIN

 

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Seeking position as a Unix system administrator utilizing 9 years experience with multiple platforms including NT however specializing in Sun Solaris. Self motivated, dedicated and up to any task that I am given.

EXPERIENCE:

• Perform all duties related to Solaris system administration NIS+, DNS. NFS, user account maintenance, backup & recovery, Auto-mounting, Licence Management, Printer configuration
• Coordinate computer resources and support for multi service exercises of 500+ users and managers
• Administer applications allowing cross utilization between NT4.0 and Solaris operating systems Significant Accomplishments
• While deployed to Saudi Arabia performed Joint Chiefs of Staff directed upgrade to application software. Previous system administrators were unable to make upgrade work
• Performed theater wide upgrade to 8 systems at 5 different locations from home base eliminating need to deploy system administrators to each site.
• Accomplished technical refresh on local Solaris server suite upgrading machines from older Sparc architecture to state of the art Ultra Enterprise servers.
• Awarded Joint Service Achievement Medal for 3 months work in Saudi Arabia

• Command and Control System Engineering Technician
• Monitored overall status and health of 3M Global Command and Control System supporting Department of Defense Joint Chiefs of Staff and over 350 regional customers.
• Analyzed Sun software/hardware using scripts and commercial software providing metrics and recommendations for performance tuning to senior leadership.
• Installed and configured hardware/software, maintained user accounts and wrote scripts to perform system backups.

• Engineered procedures to remotely install Sun operating system and application software on over 60 machines located all over Europe from a central location.
• Handpicked for deployment to Incirlik AB Turkey to reinstall and reconfigure network of Sun workstations, which were continually failing.
• Led 5-person team in effort to build an Enterprise 4000 Oracle database server. Completed the project in 3 weeks when previous team lead had failed after a month.
• Attended leadership training graduating with honors Distinguished Graduate in the top 5 of the class
• Awarded Joint Service Commendation Medal for 3 months work in Incirlik Turkey
• Awarded Air Force Commendation Medal

• Maintained a 5M Sun/DEC/HP heterogeneous environment supporting the entire software lifecycle for a 2.7B military command and control system. Responsible for the maintenance and procurement of both hardware and software.
• Procured, installed and tested commercial software and operating system releases and updates.
• Performed other basics system administration tasks already outline above. Significant Accomplishments
• Designed, procured materials and implemented a network consisting of an FDDI token ring backbone and several Ethernet segments using Sun workstations with dual network interface cards as routers.
• Wrote scripts to backup servers to a previously unused 12 tape DAT stacker. Scripts performed flawlessly using error detection and notification if problems arose.
• Due to software limitations in NIS, developed a set of scripts using rdist to disseminate the password and shadow files for over 60 Unix workstations. Used file locking techniques to ensure data integrity throughout the network.
• Awarded Air Force Commendation Medal

• Systems Programmer Technical School -1992 United States Air Force Training Command
• Advanced UNIX -1992 United States Air Force Training Command
• Sun System Administration 4.1.2 -1993 Metters Industries Sun Certified Trainer
• Sun Installation and Maintenance -1993 Metters Industries Sun Certified Trainer
• Sun Advanced Installation and Maintenance -1993 Metters Industries Sun Certified Trainer
• Sun Advanced System Administration -1993 Metters Industries Sun Certified Trainer
• SunOS 4.1.x to Solaris 2.x Differences -1993 Metters Industries Sun Certified Trainer
• C language Programming -1995 United States Air Force Training Command
• Advanced C language Programming -1995 United States Air Force Training Command
• Oracle User -1996 United States Air Force Training Command
• Oracle DBA -1996 United States Air Force Training Command
• Configuration and Maintenance of CISCO Routers -1996 United States Air Force
• Train the Trainer -1997 United States Air Force
• Management School -1998 United States Air Force
• Unix Security Administrator -1998 United States Air Force Training Command

CLEARANCE:
Top Secret SCI, NATO Secret

Up

To secure a position as a Systems Engineer, where my education, training, and proven ability can be fully applied.

• Offer a Bachelor of Science Degree from Pace University, reinforced by twenty five years of successful experience as a professional, including fourteen years of substantial experience as a UNIX Administrator, Network Administrator, and Production Analyst.
• Strong planner, organizer, and problem solver who has developed and maintained high-profile decision support systems.
• Academically trained to take abstract concepts and develop strategies that enable my clients to meet their time and profit goals.
• Excellent communication and customer service skills. Can be counted on to represent the organization effectively.

Information UNIX System/Network Administration, Novell NetWare, LAN Design and System Experience configurations, DNS/NIS management, NFS, Automounter, TCP/IP suite, Shell programming Languages, Oracle Database Administration, HP OpenView, Network Node Manager, Volume Logic, WebLogic 6.1 "Load Balancing Software" Network Array Sun- Clustering , DAS, Distributed Application Services Sun Clustering Technology, API Application Program Interface, Veritas LVM SUNWvxvm 2.6 , VRTSvxvm 3.0.3, Legato Networker 4.1, and XcelleNet RemoteWare Communication software, familiar with JumpStart, RARP-- diskless nodes technology. Web based technologies-Install Netscape, Apache - HP Openview/NNM/ITO, Perfview/mwa, Exceed 6.1 -workstation - X-terminal emulation

HP-UX 10.x 11, Sun O.S 4.x.x, Solaris 2.4, Solaris 2.5.1, Solaris 2.7 Linux 2.2, Digital Unix 3.2c OSF/1 and AIX 3.2.5. Windows NT 4.0

System & Network performance tuning, Kernel reconfigurations, Static and Dynamic routing, Network Protocols, DNS, NFS, NIS, HA, Veritas LVM 2.6 , 3.0.3 Server Installs and Configurations, Novell NetWare support, Windows NT 4.0 Network O.S, Cisco Systems Catalyst 2900 Series Switch, and problem solving and deductive reasoning. Maintenance and Service Contract negotiator Sun--HP and other vendors.

Hardware SoftwareCluster/Backup Management: Veritas Cluster, Veritas, HP Omniback II, IBM SAM. Disaster Recovery --and planning. Oracle 7.3.3 migrate from HP-UX 9.4 and Oracle 7.1.4. Install Oracle 7.3.3

PACE University, New York, NY, Bachelors of Science Degree in Information Systems

• Veritas Logical Volume Manager, Edison, NJ
• Certified HP Openview Administrator, Burlington, NJ

Environment: HP-UX; Sun Solaris; OSF/1

Provide: System and Network Administration training, which include but is not limited to installing UNIX HP, Solaris, UNIX internals, NFS/NIS management, and DNS Configuration; Installation and configuration Logical Volume Manager HP and Solaris , SUNWvxvm, 2. 6 ,VRTSvxvm 3.0.3 ; Sun- Clustering Network Array, EMC; composing educational material to support the instructional environment. Adept at Supporting third party applications; Alpha Servers 2100

WebTrends Enterprise Reporting Server Administrator ; Implemented system to monitor Web Traffic Analysis for HA systems Sun clustering systems all across WAN-Citibank; environment Name Services --DNS, NIS, and NFS;

Utilized Web Server technology : Netscape / Apache 1.3.9, Browser 4.5.7: Netscape, Oracle 8.1.5, E4500 series server to generate analytical report for managers and others-- trend followers.

Environment: Solaris 2.x;

Qwest Deployment team ; environment --Name Services--DNS, NIS, and, NFS. JumpStart, RARP -diskless nodes, Installed and designed systems for clients; Solaris 2.6 Systems E4500 series ; Landmark load balance software , Sun Clustering, HA , VRTSvxvm- VM Veritas 3.0.3 EMC Powerpath 1.5 Volume Logic WebLogic "Load Balancing Software allowing several host to access one EMC cluster disk array via fiber channel. Updated 32-bit NIC to 64-bit, Loaded drivers for JNI Fiber HBA 64-bit system. Updated from JNIFCAEMC.PKG 32-bit drivers to JNIFCAWEMC.PKG 64-bit drivers. /kernel/drv/fcaw.conf - installed servers.

Providing HP-UX 11 support; Linux 2.2 disk configuration; web server : Apache 1.3.9 HP Server class L, N, and V. worked in all capacity.

Environment: Sun, Solaris 2.5.1/ 2.7 -NT4 ;

Implemented Billing System and Fault/Performance System Service Coordinator on Sun Microsystems Enterprise Server 4500 and Netra t 1125 SPARC Processors ; install Solaris 2.5.1-2.7; install U/SQL 3.10 Report Writer on Unix server/client-workstation; installed / configured Exceed 6.1on workstation for X-terminal emulation--access Unix Servers; managed Sun StorEdge, SUNWvxvm, Network Array Sun- Clustering Veritas LVM 2.6 , A5000 Network Arrays ,SAN; Install / configured Network Protection Liebert SiteNet2 UPS, Java RunTime Environment-- NIS/NFS Environment ; support Cisco Systems Catalyst 2900 Series Switch; manage X.25 tool used to facilitate connection to access EWSD Switch Telephony allowing GTE 4.1 tool to poll Switch and process AMA data. Network Topology --T1, T3, Patch Panel, Internet Service Provider; Support and trained end-users. Built system from inception out-of-box ; hardware E-4500, A5000 Network Array ; O.S. Solaris 2.5.1, North American Telecom. Y2k Issues Disaster Recovery --and planning.

Environment: HP-UX, Sun Solaris 2.x

Provided support: System performance; system architecture; install / configured Exceed 6.1on workstation for X-terminal emulation--access Unix Servers; Oracle database support, worked with Oracle consultants providing unix recommendation HP-UX. System audit Sun Solaris, system performance, constructed procedure for cross network backups, capacity planning. Support client with unix technical expertise in the development of Ivillage Web Site.

Environment: HP-UX Digital Unix;

Project description: Implement HP-UX 10.20, Oracle 7.3.3 migrate from HP-UX 9.4 and Oracle 7.1.4. Install Oracle 7.3.3, Windows NT 4.0 Sever, HP-UX 10.20, and Netstation Software 8.0., Enware 6.0- Common Desktop Environment CDE . Administered Digital Unix Ver 3.2c Alpha server 2100- formerly known as OSF/1 disaster recovery-System configuration-- SAS612 application; perform Administrative functions --Oracle 7.1.4. Administer DLB systems Version 4.0 ALERT Adverse Event Monitoring System --querying tool. Provide Oracle 7.1.4 and Unix Support end-users. Y2K coordinator for Medical Regulatory Affairs group. Disaster Recovery .

Environment: IMS HP-UX;

Installed HP-UX 10.20, Oracle 7.3.3-Configured Raw Database ,Netscape SuiteSpot and SuiteSpot Pro and the HP Netscape Enterprise Server 2.01, Netscape s release 3.01, MirrorDisk/UX, HPGlancePlus, HP patches ;configured Font Server, enabled Common Desktop Environment CDE - configured X-Terminal, EntriaPlus-HP Enware 6.0, configured LAN Interface for network use, created Anonymous ftp Server, mirrored system , root and swap logical volumes and volume groups. Set up Trusted Systems. Configured DNS for service -Netscape dependency ; Configured routing table-Static routing, Dynamic routing-Routing Protocol, configured gated-RIP-Cisco Router; Hardware: k-260 and D-270. HP 9000, series 800 Web-Site Project

Environment: HP-UX , Novell NetWare;

Responsibilities included: conducting System and Network Administration training; reconstructing and implementing new system specification; design Database file system layout for PROGRESS, MFG/PRO QAD, Mirroring K-210 HP-UX 10.01; Upgrade 10.10 ; set up trusted systems; document procedures, and expert advisor to management. Provided support to Novell NetWare Administrator in areas of expertise.

Environment: Automation Exchange HP-UX ;

Responsibilities: Install HP-UX 10.10--build HP-UX 9000/700,800; G-class K-class to specification Document procedures; Train users: Network Node manager, HP OpenView IT/Operation; install CA-Ingres 6.4, 1.1. Network troubleshooter; LAN card configuration, install Windows NT workstation, X- station eXeed, Install MeasureWare, - Enware X Station Software, Laserjet Admin. Support end users.

Environment: HP-UX, Novell NetWare;

Responsibilities included: Installing HP Openview and Network Node Manager for the monitoring and trapping such local and LAN events as high CPU usage and sudden increases of LAN activities; defined SNMP MIB s to track performance and peak usage on the client s internal WellFleet and Cisco routers; configured redundant NFS/NIS

Environment: HP-UX , DAS API , Sun Solaris;

Responsibilities included: Managed DAS , API forefront to Sun s Clustering tech. cnodes Clustering Nodes into one system/ domain ; application servers services calling on each other for respective services i.e., showdas . Configuring routing tables; ordering and then enabling LAN drops and their relative ports; Troubleshooting hardware failures; Managing NIS database maps netgroup, auto, home, etc. ; Kernel parameter tuning; Installing latest versions of application software and kernel patches; Tracing and enhancing network performance; Supported multiple Client/Server applications using Motif front-ends and a mainframe backend; Installing and administering network printers

Environment: AIX, Sun, Solaris;

Responsibilities Included: Managing the migration of Legacy applications from the IBM Mainframe, Series-x platform using FDDI; Providing environmental statistics, such as RAID capacity, program version control and network traffic to ensure data integrity of the product; Instructing the Application design team on the UNIX internals and the behavioral characteristics of the network.

Environment: Sun Solaris, Novell NetWare

Responsibilities included: ordering and then certifying LAN drops to support new users to the computing environment; installing and configuring X-stations; providing such support to end-users as troubleshooting network failures, NFS/NIS complications, and e-mail concerns; capturing statistical information pertaining to network load using the standard SNMP MIB II structures; initially installed and replaced Ethernet cards into new and existing workstations; designed and constructed new cables to accommodate the special needs of the client; installing and developing a network-wide backup schematic using Legato Networker. Assistant Novell NetWare Administrator.

Environment: HP-UX

Responsibilities included: supporting a multi-layered online infrastructure running HP-UX 9.x that provided such services as NFS/NIS, DNS, E-Mail and priming; writing interactive and batch mode shell scripts to both provide a portal into the administrative environment as well as invoke sub processes that performed such services as backups, capture TCP/IP connections and monitor routing table entries; installing con figuring third party administrative software to ease the administration of such applications as DNS and the various priming utilities.

Environment: Sun, Solaris, HP-UX

Responsibilities included: supporting the user community by managing a multi operating system environment including HP-UX, Sun and SCO UNIX; training client personnel on the differences and advantages of the supported operating systems; provided support for troubleshooting the various hardware/software problems that arose; developing a Quality Assurance environment using all three supported operating systems using NFS/NIS and DNS; creating new user accounts; implementing and monitoring system-wide security.

Up

OBJECTIVE

• Top-tier system-wide troubleshooting and scripting capabilities
• Maintaining a secure, integrated heterogeneous computing environment
• IT management/total site responsibility and overseeing IT projects from beginning to end
• Networking capabilities ranging including DNS, NIS, DHCP, Web and E-mail

EMPLOYMENT HISTORY

• Support between 200-300 engineers, 100+ high end Sun/SGI workstations as well as Solaris-based database, network file, application and license servers in a critical, 24x7x52 operation, including remote administration of servers on the East Coast.
• Manage Unix support group of 4-6 administrators, plan and execute budgets, purchases, forecasts and maintenance contracts for all levels of Unix operation, including product and vendor selection/oversight and assisting in annual staff performance reviews.
• Developed/maintain disaster recovery plans and procedures for three of twelve business-critical services including site-wide Veritas-based backup system, off-site tape storage procedures, etc.
• Provide remote, phone and hands-on support and training for engineering software packages including PTC products, CAD systems, RDM and PDM services at all levels, including limited Windows NT/2000 support issues such as license servers, SAMBA service, printers, etc.
• Designed and implemented a complete infrastructure transition from an SGI/Irix based to a Solaris/Sun based operation within 15 month time span while maintaining a 99 server uptime. Completed project on time, under budget and maintained legacy applications whenever necessary. Implementation included development and presentation of a business-case justification to senior management, which was adopted and funded without modification.
• Designed and developed system-wide web-based monitoring system which monitors/reports system log entries, stale processes, changes to filesystem/security/memory and CPU load changes, every 15 minutes, reporting on system conditions, paging as necessary and records long term data for trend analysis and resource allocation tracking.
• Designed and developed Perl-based license monitoring tool which tracks and plots license usage as well as reclaiming unused licenses. Script saved approximately 75,000 in additional license purchases during the first year.

• Provide technical evaluation of customer sites, develop IT infrastructure improvement plans and oversee junior administrators, contractors and consultants towards the completion and on-going maintenance of customer sites ranging in size from 20-300 user bases.
• Oversee international software development projects for commercially targeted client/server software systems in mixed Unix/Windows environment. Responsibilities included production team management, coordination and design/development of software product line, testing and evaluation procedures as well as limited marketing research efforts focus group design, leading, etc.

• Supported between 600-1400 users, including faculty, office staff, and graduate students in Math and Statistics departments of the University of RI
• Administration of Linux, Sun, BSDi, and HP Unix systems
• Managed e-mail systems, including POP, SMTP, text, and web-based clients, as well as virus scanning/filtering software
• Installed, configured and managed DNS service for several domains
• Managed web server, including CGI scripting, web-based database access, support for several web-based projects
• Managed FTP archive, such as mirroring software, and internal vs. external access coordination and management
• Maintained system security, including password checks, permission scans, implementation of Kerberos in Windows/Unix environment. In February 2000, identified hacker efforts, which launched Web site attacks from system machines within hours of attack commencement. Developed and implemented system security checks design to ensure access paths closed and monitor all systems to identify attack origination. Consulted with FBI on attack.
• Managed instructional lab 1997-present : Trained, supervised, and mentored part-time student staff of 10 each semester. Selected students for promotion to Math Sciences staff. Managed user access of approx. 100 students per semester. Maintain security through controlled account creations and deletions, account permission limitation, etc.
• Extensive development of maintenance scripts to monitor system status, providing web-based, e-mail, and pager notification of system problems such as security breaches, loss of network connectivity, mail queues, user activity, disk allocation, and application availability .
• Produced online, on-demand streaming videos, including production, editing, conversion to online streaming format, and presentation on supporting web pages.
• Developed, maintained, and continually improved web-based interactive math homework and quiz system WQS .

TEACHING and TRAINING EXPERIENCE

• Windows 2000 6/00 : Lead 3-day workshop on system installation, configuration, and network/domain design of Windows2000 with legacy NT and Unix systems.
• Windows NT, Unix 3/98 : Led 15 1-day workshops for Math and Statistics department faculty on using Windows NT/Unix hybrid environment, BSDi/SunOS/HP Unix and Windows NT 4.0.
• Project GO! 8/96 : 2-day hands-on workshop for 30 secondary and university teachers to install, configure, and connect Windows 95-based PCs to WWW for classroom use. Workshop made possible by UK grant.
• Unix System Administration for U.S. Army 7/94 : Conducted individualized, hands-on, week-long workshops with 4 Army recruiting administrators.
• Unix System Administration Summer 1993 : Under contract with the Rockefeller Institute, conducted 2-week training course for 15 international computer specialists including installation, administration, security, and use of Unix on Data General Avion DG/UX, TCP/IP, DNS, e-mail, Internet news, as well as shell programming, LaTeX, and software portability.

• Computers in the Classroom 1998 : Teaching secondary and university teachers to use CHISEL technology in the classroom
• Using Windows NT Fall 1997 : Introductory course on Windows NT and the Internet
• Using Windows 95 Spring 1997 : Introductory course on Windows 95 and the Internet
• Internet Communications for Teachers Fall 1996 : for teachers using instructional web technology in classroom.
• Using Unix I Fall 1995 and Using Unix II Spring 1996 : Introductory and advanced course in use of Unix operating system.
• Advanced Topics in Operating Systems graduate level, Fall 1995 : Co-taught with Math Sciences Senior Scientist as part of state-wide community college enhancement program.

Developed CGI/Perl-based web system allowing teachers to develop homework assignments and quizzes for online presentation using native tools such as MS Word, Maple, or HTML editors. System grades student responses, records student performance, and provides student with correct answers and opportunity to provide feedback to the instructor. Students could access system 24x7, allowing for immediate feedback on performance. Automated grading function resulted in significant staff time and cost saving. System replaced traditional homework assignments in 5 different classes over 4 semesters. Utilized by students for homework or quizzes in excess of 25K times per semester.

Developed CDROM-based instructional technology, which provided advanced Calculus materials to remote students. Three CHISEL versions were designed and developed, on Unix, Windows 95/98, and NT. Through grant from National Science Foundation Calculus Reform Program.

• Designed, developed and deployed remote network/email/server monitoring system for Hafer and Arnold 2002. Also designed and managed initial IT infrastructure transition plan for this client.
• Installed and configured Linux-based email servers at Vermel RSI, Inc.
• Project manager for web-based contract proposal system using ColdFusion, MS Access and various web-authoring tools for San Jose Valley Water District board. 2002
• Developed successful remote office relocation plan for Puma Technologies 2001
• Designed and developed large-scale CGI-based data processing system for Equistop Company 1999-2001
• System interfaces with Equibase legacy database to present thoroughbred horserace results via the company s Web site within 3 minutes of information posting. Considered the premier site for race results by the thoroughbred racing industry.
• Designed and developed E-Commerce product for Equistop Company 1999-2001
• Chart Plus provides a visual representation of actual thoroughbred horse races through the use of a Java-based applet. Revenue generating product for Equistop.
• Designed, developed, and programmed Help System for U.S. Federal Government Printing Office 1993-1994
• Design and management of help system for large software development system, development of low-level development tools in C, higher level interfaces using tcl/tk, shell programming and PERL. Included development and instruction of several training workshops and presentation of project progress to Chair of U.S. House of Representatives Ways and Means Committee. Grant from GPO Federal Locator project.
• Computation Service Consultant to Lieutenant Governor s Office, Commonwealth of CT 1990-1994, full term
• Consulted on system design, development and purchasing decisions for hardware, software, and maintenance of Lt. Governor s office. Designed and developed Lt. Governor s event scheduling software.
• Designed, developed, and maintained online questionnaire and survey forms for National Communication Association, multiple UK College of Communication research projects, the Lexington Health Prevention AIDS Awareness project, and several other non-profit organizations.

EDUCATION

Thesis concentrated on instructional communication and technology. Research project involved assessment of several IT technologies I developed and/or maintained WQS, on-line videos, web systems, e-mail, etc. Thesis publication pending, entitled Improving instructional communication using an active student-centric systems approach: Investigating the relationship between learning styles and technology preference

APPLICATIONS, OPERATING SYSTEMS

• Unix systems: HP, Sun/Solaris, BSD, Linux, AIX, Sequent Symmetry, DEC Vaxen, NeXT, SGI, and others
• Other Operating Systems: Microsoft Windows 95/98/NT/2000, Primos, VM/CMS
• Languages: C/C++, Java/JavaScript, PERL, VBasic, shell scripting, Tcl/Tk, Fortran
• Other applications: ColdFusion 5.0, MS Access/SQL/Oracle, Veritas Volume Manager, Veritas NetBackup, Netscape iPlanet, Apache webserver.

Up

Use 15 years of computer and computer related experience to further my career as a System Administrator.

EXPERIENCE:

• Support all HP-UX OS problems that the Level 1 Team cannot resolve.
• Client lead on 2 accounts.
• Responsible for all system and database backup and restores. Used OmniBackII, Veritas Netbackup, and Legato Networker. Modified and created scripts for backup/restore.
• Configured environments for new customers. Configuration included hardware FC60, SC10, Model20, Brocade Switch, N4000, L2000, L3000, K570, K400, K200, E55 . Operating systems that I am responsible for are 10.20, and 11.00.
• Used LVM extensively for creating LUNs, building volume groups, and creating and maintaining file systems.
• Interacted with Business Managers and customers on a weekly basis to communicate any issues or improvements.
• Supported 2 and 3 node HA clusters utilizing MC/ServiceGuard.
• Supported and troubleshot the LAN for each customer. This was to include configuration of server routing tables and NIC configurations.
• Added and supported network and remote printers for customers.
• Created scripts to monitor systems and automation of daily tasks and customer requests.
• Created LVM and Printer documentation and put it on the campus intranet for the Level One Support Team so that they could better support the internal and external customers.
• Taught an LVM class for to Level 1 System Administrators.
• Worked with SAP and Oracle dbas to bring databases up and down, execution of data base scripts, and troubleshoot problems.
• Responsibilities to also include patch analysis, performance monitoring and analysis, and system security.

Miranda is a Net Sourcing company that not only hosts the customers Application but also provides front to rear support for all facets of the network LAN, WAN, MAN, backbone, switches and routers, and CoLos . As a System Administrator we supported multiple Unix platforms such as AIX, HPUX, and Sun servers.

• Did all UNIX support first through third level for customer base in the SMC Data Center.
• Created procedures for server support in the SMC.
• Reviewed the SOW Statement of Work for customers and made corrections where necessary.
• Created Server Administration group to analyze, target, and put into place procedures to decrease the down time of customer servers.
• Created quick fix documentation for SMC to aid in reducing customer down time for servers.
• Supported Solaris 2.7 and 2.8, HP-UX 10.20 and 11.0, and AIX.
• Was designated lead UNIX Administrator.
• Created the after hours support matrix for UNIX Support for SMC.
• Used Naviscore and ITO for problem identification and notification for network and server platforms.

Customer Engineering 06/00 to 12/00

• Created standardization documentation for UNIX server builds for new customers.Worked with Product Development group on Back Up strategies and documentation for support of Veritas NetBackup for all current and new customers.
• Attended HP MC/ServiceGuard training at HP Training Facility.
• Interfaced with Implementation group to assist with MC/ServiceGuard configuration and installation.
• Designed HP-UX servers for customers according to their needs.
• Built a HP Ignite Server for Implementation team to facilitate bringing new customers up in a more expedient manner.
• Standardized HPUX file system size and kernel parameter values for overall integrity and supportability of all HPUX servers on the data center floor.

• Worked in the AIT Division as a System Administrator. Supported 22 HP9000 servers running on 10.20 and 11.0 OS.
• Wrote shell scripts for servers as need to automate requested services and also for daily backup of data.
• Servers had a variety of RAID 0, 0+1, 5 and Array configurations AutRaid, Model20, Model10, Jamaica Box that had to be supported.
• Good knowledge of LVM, Disk Management Utility . Used daily for file system creation and file system management.
• Administrated VXFS as well as HFS file systems.
• Administrated backup requests using OmniBack product.
• Did the first level of Network Administration and trouble shooting for severs.
• System Administrator to three major print servers for the HP Roseville campus.

Digidata develops Automotive Repair software for the Service Repair industry. They are primarily a Sun shop with 49 Sun servers and 16 NT servers.

• System administrator to all Sun servers as well as Sun Workstations.
• Server environment was a NIS+ and NFS setup.
• Backup and Storage Administrator. Used Legato 5.5 Networker Suite for backing data up to a ATL device and restoring from tape devices.
• Created, Set up, and administered all user accounts on Unix and NT.
• In charge of all network printers and print servers. Print servers were Unix and NT.
• Did problem resolution for Application development team, Informix DBA, and end users.
• Worked on various departmental projects parallel with daily tasks and responsibilities.

• Supported the following HP hardware; K400 server, 2 E50 servers, 1 D370 server.
• Senior Unix Administrator and Backup NT Administrator. Systems supported are HP-UX 10.20, 9.04, and NT 4.0.
• Backup Network Manager. Supported HP and Cisco Switches, Hubs, and Routers on a LAN with 700 plus nodes on 4 class C subnets.
• Supported Oracle 7.3 Financials data base and worked with Oracle DBA in setting up data base environments as well as backup of all OS and data base data.
• Worked with Desktop Supervisor in creating and documenting IP Address configuration for Business Campus.
• Network Printer Manager. Administered 47 various HP printers on the LAN.
• Second level support for Desktop Support Group.
• Managed and Administrated all user domains, and accounts.
• Worked closely with Partners on campus and Hewlett Packard in setting up share accounts with Best Solutions.
• Did all hardware and software installations on HP 9000 K400 server, all HP printers, and scanners. In charge of Y2K compliance for the HP K400 Software and Hardware and all Printers on the LAN.
• Responsible for all installation of patches and other software pertaining to Y2K compliance and all testing of hardware and software for the UNIX environment.
• Wrote shell scripts for automating tasks.
• Assisted Oracle DBA in writing scripts for automating Oracle tasks on the UNIX Server.
• Attended and completed Cisco training class for routers and switches.
• Attended and completed at HP Training Facility Inside the HP-UX Operating System .

• Responsible for System Administration on all Sun and HP servers in the Software Development Department.
• Did all software installation and configuration.
• Tuned servers for maximum efficiency for Oracle and DB2 Data Bases.
• Aided Oracle and DB2 data base administrators in installing data bases, building data base, refreshing and overlaying data bases, removing data bases, and backing up of all data bases.
• Created, documented, and implemented back up and disaster recovery plans.
• Wrote shell scripts in the Bourne, Korn, and Posix shells.
• Backup AIX System Administrator.
• Platforms used: RS6000, Sun Ultra3000, HP E35, HP D380, and HP D350.
• Supported and used the following Operating Systems: AIX 4.2, AIX 4.3, HPUX 10.10, HPUX 10.20, Solaris 2.6, NT4.0, and Win95.
• Supported internal users in mapping PC s and Laptops to databases.
• Company was bought by PeopleSoft and personnel subsequently laid off.

• Responsible for supporting Unix System Administrator customers with HP/UX 9.x and 10.x operating systems questions and problems via telephone, FAX, and email. Researched the data base for known problems or tested the customers problem on a test system in the same environment. Aided customer in resolving their problem using the tools in the HP/UX OS or from the command line.
• Completed HP/UX 10.01 System Administrator Course. The course covered all the essential System Administration tasks necessary for a system administrator to support the 9.x and 10.x OS environment.
• Extensively worked with LVM to solve customer problems with disk management.
• Manually tuned and regenerated kernel parameters.

• Responsibilities included HW/SW support for Telco related products in the UNIX environment. Also supported third party products sold as a VAR to the Telco / Communications Industry.
• Third party products sold and supported are:
  • Check Point Firewall
  • Data Kit
  • TOLD Systems
  • Veritas Disk Management software
  • SUN software products
• Supported products utilizing the SUN HW / SW SunOS and Solaris 2.x UNIX environment to replicate problems and to find a resolution for the customer in a timely manner. Installed and tested all proprietary software as well as third party software in a SUN environment. Position required the Support Engineer had to be SUN Workgroup certified. This certification provides the following levels of expertise:
  • System Administrator for 12 SUN Servers in the Lab.
  • SUN SA135 System Administration.
  • SUN SA285 Advanced System Administration certification
• Laid off due to company down sizing.

• Responsible for all HW / SW maintenance, repair, and upgrades of Pacific Bell s Bill Processing System that was under contract from TRW Financial Systems.
• System included 27 PC Image Processing stations, Computers, Electromechanical devices Bill Processing Transports, AT&T Encoders , multiple LAN networks, Intelligent Character Recognition ICR , Optical Character Recognition OCR , Mass Storage Units MSU , and Printing devices.
• Network consisted of a LAN Novel 4.x with 27 PCs, Encoders, and Transport devices on it.
• Troubleshot to component level.
• Familiar with and used IBM, OS2 Warp, and SunOS 4.x to operate and test system.
• Used Win311 and Windows 95 for Office Administration

• Responsible for all HW / SW maintenance, repair, and upgrades of various Nuclear Medicine Camera Systems manufactured by ADAC and all peripheral devices attached to the system.
• System Administrator on SUN SPARC 1 through SPARC 20 Work Stations and Servers using SunOS 4.x OS.
• Responsible for installation and administration of Informix Database. Installed, Maintained and supported LAN using Novel 3.x.
• Responsible for installation and repair of System and Platform HW and SW, formatting devices, various types of printers, and Acquisition PCs 286 through 486DX .
• Troubleshot to component level.

• Responsible for all maintenance, repair, and upgrades for various MRI systems manufactured by Health Images and under service contracts in the New Orleans area.
• Hardware supported was DEC PDP11/84 computer, Acquisition PCs, Imaging System. Following daily and weekly duties also included maintenance and support of the Magnet - Gradient power supply system, Magnet - Transmitter and Receiver system, Cryogen s and Cryogen Transfer system, 3M Digital printer.
• Increased the system s reliability by designing and implementing a preventative maintenance schedule for all MRI sites.
• Laid off due to Health Support losing all local contracts in New Orleans.

Responsible for operation, maintenance, and repair of the Lockheed MK84 Gun Fire Control System and all associated computers Univac 1219 Digital Computers and all peripheral devices.

EDUCATION:

• Louisiana Tech University, Ruston, Louisiana - 102 hours. Part time and Full time attendance toward BS in Professional Geology.

• Introduction to Cisco Router Configuration

• Hands On with MC/ServiceGuard
• Inside the HP-UX Operating System
• HP-UX Performance and Tuning
• HP-UX 10.0 System Administrator Course

• SA 135 System Administration course.
• SA 285 Advanced System Administration

• Basic Electricity and Electronics School. Self paced, completed in 2 months.
• Fire Control Technician Advanced Electronics School. Eight-month school.
• Fire Control Technician Digital Computer School. Six-month school.

Up

• Over ELEVEN years of focused IT experience out of which over SEVEN and half years with system Installation, Configuration and Administration of Sun Solaris Ver. 8, 2.6, 2.5.1, Unixware ver 2.01 & Sco-Unix Rel 4.0.
• Solid SIX and half years as Sun Solaris System administration in System Designing & Implementation.
• Complete knowledge of Networking and communication devices, protocols TCP/IP & software that includes NFS, NIS, DNS, Automounter, High Availability & Disaster Recovery.
• Experience in Designing, Implementing and Configuring Disaster Recovery Site.
• Experience in Installation and configuration of Security Packages.
• Experience in Tuning Kernel Parameters in Unix Systems.
• Extensive experience on Veritas Volume Manager & Solstice Disksuit for disk configuration.
• Tuning the Kernel parameters in UNIX Systems.
• Experience in writing shell scripts and implementing Backup /Recovery strategies.
• Experience in Installation of Checkpoint Firewall.
• Over 2 years of experience in Installation and Configuration of Local Area Network Ver 3.12 and Windows 95 Networking.
• Over 1 year experience on Unisys 2200 Mainframe installation and configuration.
• About 1 year and six months of experience of Maintenance and troubleshooting of personal computers
• LAN Networking, Routing, IP-Address sub-netting
• Configuration of Network Protocols.
• Planning, Designing & Installing cabling work UTP, BNC, Serial type .
• Good communication, presentation, customer support and trouble shooting skills.

• Hardware : Sun family range from Sun E-6500, E-6000, E-4500, E-3000 to ultra Enterprise 450, 250, 220 and Netra T1 families Servers & ultra servers SS-10, SS-20, 250 ultra servers, Disk Array D1000/A1000, Multi Packs, SUN E-3000 Servers, Sun Sparc array 210, Tape Library L1000, L280, L9, Unisys U6000 UNIX Servers, Supermax R-3000/4000 RISC & CISC Based Servers, 2200 Unisys series Mainframe, Intel based Pcs >From 386 to Pentium-II Servers

• Operating Systems : Solaris 8, 7, 2.x, Unixware 2.01, SCO UNIX Ver 3.2 Rel 4.1, AT&T Unix System V, Unisys Unix, Windows NT Server and workstation 3.51/4.0, Windows 3.11/95, Novell Netware 3.x, Dos 6.22.

• Software : Veritas Cluster 1.3.0, Sun HA Cluster 1.3, Veritas Volume Manager 3.3, Veritas File System 3.4, Online Solstice Disksuite 4.1, Sun Solstice Backup Legato Networker 6.1, RMAN, Veritas Netbackup 3.1, System monitoring through SYMON, Online hardware testing VTSUI , Solstice adminsuit, Xterm manager, Sun CDE, Sun wabi Open Windows 3.x, TCP/IP, NFS, NIS, DNS, Sendmail, AWK & GREP utilities

• Networking Products : Cisco 2500 series Routers, Catalyst 2500 series switches, 3-com Hub, Motorola Modems, Unisys DCP Distributed Communication Protocol , Terminal server, Dos-Unix-Novell Netware & Windows NT connectivity using various protocols using TCP/IP, Ilinknet, PC/TCP

• Internet Web Application & Security Tools : Netscape Enterprise Server 2.5, HP Openview, Cisco Works, Checkpoint Firewall, TCP-Wrapper, Swatch, SSH, SUDO

• RDBMS : Oracle 8i, Installation and Configuration. Front end tools Forms 4.5, Reports 2.5

• Programming & Packages : C, Pascal, Basic, FORTRAN, Shell Programming, MS-OFFICE, Lotus, Netscape, MS Project, Microsoft Visio, Navigator.

PROFESSIONAL EXPERIENCE:

UNITED is the Pioneer in the Foreign Exchange Business. The Main goal of the project was to move the current existing Applications from the VAX/VMS platform to SUN UNIX Platform. The New Application comprised of 3 Tier design environment. Worked as a Sr. consultant in System Engineering Group whose primary function was to Design and implement the Unix system to achieve optimum performance from the Hardware, Software, Database and Application perspective.

• Implementation of Solaris Ver. 8 systems using Solstice Disksuit on Root Disk and Veritas Cluster Ver. 1.3.0 for High Availability, Veritas Volume Manager 3.3, Veritas File Sytem 3.4 on SUN E420, E220 and Netra T1 Servers.
• Designed Disk layouts on Disk array D1000/A1000 for the Oracle Database Installation.
• Creating Shell Scripts for Customizing Network Setup, Configure the Oracle User Environment, Creating and Mounting File system for the Oracle and setting up the Tuning parameter for the Oracle as well as Application.
• Created scripts which configure Veritas Cluster server.
• Involved in Installation and configuration of Security Packages like SSH, TCP_WRAPPER, SWATCH, NTP etc. Also created the script which will lockdown the system for Security purpose.
• Designed and Implemented Backup Strategy Plan and configured Backup Server using Legato Networker Ver. 6.1, Database Online Backup Using RMAN Recovery Catalog on Tape Library L1000 and L280.
• Created groups, pools, clients in the Legato Server.
• Configured Storedge Node and Devices in Legato.
• Configured RMAN Scripts for the Online Backup of Oracle Database. Also set up the Recovery catalog in Database.
• Designed and Implemented Disaster Recovery Site and Configured Disaster Recovery Site.
• Setup DNS Master and slave server using BIND Ver.8.2.3 for Primary as well as Disaster Recovery Site. Also Installed and configured Jumpstart Server for the Testing and Certification Group.
• For the Infrastructure i.e. inside corporate LAN Configure Veritas Netbackup Ver. 3.1 for the Backup. Also involved in regular updating of OS patches, Security Patches and upgrading of PROM Version.
• Providing Second Level Administration support on production Site and Regular support on Internal UNITED testing and Certification group as well Development Group.

Achievements:

• Involved in Installation and configuration of Sun Servers like E-3000, E450, Ultra Servers.
• Used Veritas Volume Manager 2.6 for configuring Disk Array A5000 under the RAID 5 environment.
• Installation, configuration & trouble shooting problems on of Sun Cluster HA 1.3 & ODS 4.1 on Solaris V 2.5 for Netscape Enterprise WUNITEDerver 2.01.
• Built clustering environment using HA 1.3 on Solaris 2.5.1 and Disksuit 4.1 on Sun Ultra 2 for web Server.
• Installation & configuration of HP Open View network monitoring tools.
• Installation of Y2K patches.
• Creating Shell scripts & CRON job automation for backups & FTP.

Achievements:

• Administering more than 20 sun servers, from sun E-6500, sun ultra E-450 to sun ultra sparc.
• Installation, up gradation, maintenance & trouble shooting of Solaris 2.5 & 2.6 software & hardware.
• Disk management & configuration with Solstice Disk suite & Veritas Volume Manager.
• Firmware up gradation of storage array 210 & flash PROM up gradation.
• Installation of Netscape Enterprise Server, Middleware, Tuxedo & JOLT Server, Security software like ITA, UPM & ESM.
• Installation of Firewall checkpoint & CRON Job automation.
• Checking all the server and software for Y2K compliance through SUNSCAN & upgrade the required patches. Run explorer for trouble-shooting.
• Provide timely solution to users on issues of network NFS, NIS & software problems .

Achievements:

• Installation, Configuration and testing of hardware.
• Installing, Upgrading and Configuring SUN SOLARIS ver 2.5.1 on SUN E-3000 Server and SVR4 on U6000 server.
• Disk configuration with Solstice Disksuit Metatools .
• Install and Configure Network Software.
• Create and allow users to Access the system.
• Adding Peripheral Devices and terminals to system.
• Monitor the file systems and CPU load for better performance.
• Backup and Restoration of Files and Data. Regularly and after system crashed.
• Detect and correct the file system errors.
• Checking the server and software and update Patch level as and when required.
• Supporting 500 users connected through terminal/PC.
• Configure Unisys 1100 exec. Operating Systems.

Networking:

• Evaluating and Installing the Network Devices.
• Designing and Cabling plan for different departments in AIR-INDIA for 500 nodes.
• Installing and Monitoring Network OS and systems.
• Configure the Network Products Router, Server, HUB .
• Configuring and installing Protocol FTP, TCP/IP, PC/TCP .
• Monitor the entire network.
• To add and update the routes.
• IP addressing and subnetting.

Achievements:

• Installation & Configuration of AT&T UNIX on Super-Max Mini Computer Systems, R-4000 for RBI, IAC & RWITC with mirroring.
• Configuring Network.
• Connecting PCs to the system through ilinknet, Protocol & HUB.
• Installing Application and configuring the COBOL.
• Evaluating problems on UNIX Networking.

Networking Project:

• Installing and Configuring UNIXWARE 2.01 on Intel Based Pentium Server for 16 Branches of LIC.
• Internetworking of all the Branches and connected them on main SUN Server through CISCO Routers/HUB & Modem.
• Configuring TCP/IP Protocol and Linknet Protocol.
• Installing and Configuring Windows 95 Networking for AIR INDIA connect all the travel agents to sabre Network through gateway.
• Designing and Planning Cabling work for all the above projects.
• Accessing Network serially as well as on Ethernet UTP cable for redundancy.

Networking Project:

• Installing & Configuring Novell Netware3.2 for Vijaya Bank & Canara Bank around 20 Branches each with approximate 100 nodes.
• Designing & Planning Cabling work.
• Configuring TCP/IP and PC/TCP Protocol.

UNIX Networking Project:

• Installed & Configured the OS and network on SUN Solaris 2.4 for NIA.
• Installing user application on COBOL.
• Creating used & giving them access for the particular period.
• Creating the environment Script for running Application.
• Tuning the kernel Parameter.
• Installation and Configuration of SCO UNIX Ver 3.2 Rel 4.1 for ITC Classic Finance on AST Manhattan Server.
• Installed Network through serial as well as Ethernet Controller for Redius.

Achievements:

• Customer Support.
• Troubleshooting & Installation of Intel Base PCs.
• Installing Novell Netware.
• Installing application software & support.

Achievements:

• Installing and maintaining of Computers and Office Automation products.

B.E. Electronics from K. J. Somaiya College of Engineering, Mumbai University, Mumbai, India in 1991.

• Diploma in UNIX & C from Digital Equipment Limited, Mumbai, India.
• Database Management Systems - ORACLE 7.1 from GEBBS India Limited, Mumbai, India in 1998.
• Attended training imparted by TATA Infotech on SUN Machines and SUN Solaris OS and mainframe Configuration and Troubleshooting.
• Attended training given by DDE ORG. on Supermax Mini Computer Installation & Configuration and ORACLE Configuration and Installation.

Up

OBJECTIVE:

Contribute my skills and experiences to enhance the value of a great organization.

• SUN: Enterprise Server 4500/450/420/220, Netra T1 server, Sun Blade, and ultra sparc. A5200 software raid, A1000 hardware raid, D1000 and Sparc Storage array. System software includes Sun Solstice DiskSuite, jumpstart, JASS, Oracle database installation and support, and Veritas Volume Manager VXVM , Cluster server VCS , and NetBackup.

• Linux: RedHat Linux 7.X on Compaq DL360, DL380, EVO 8000, and IPaq. Dell poweredge 2450 and Dimension series. Kernel and driver build. Apache web server, samba, tripwire, ssh2, and sudo.

• Windows: MS Windows 95/98/NT/2000, Microsoft cluster server, Microsoft exchange 2000 - Installation, upgrade and problem solving. Lotus Notes. Network Appliance filer support.

• Programming - Bourn Shell, Perl, Sed & Awk, C, and Assembly languages.

• Networks - CISCO 6509 switch. Check Point firewall.

• Corporate Unix Infrastructure project lead - Design, implement, and train junior member to maintain corporate Mail, Domain Name Service DNS , SUN Network File Systems NFS , and Sun s Network Information System NIS environment.

• Define, implement, and enforce Unix systems security policy through standardization of systems hardening scripts and build into OS templates.

• Domain Name Service DNS project lead - Technical contact and admin contact for the company. Architect and implement corporate and production DNS environment to provide dynamic DNS update, load balance and fail over.

• Configure, setup and maintain over 300 Sun servers and RedHat Linux 7.x systems for our 21 sites worldwide network; including SUN 4500 Enterprise servers with two tera bytes A5200 arrays running Oracle 8.1.7 database, using Veritas Volume manager VXVM , Veritas Cluster Server VCS , and Global Cluster Manager GCM .

• Windows 2000 project lead - Migrate from NT domain into Active directory.

• Exchange 5.5 to Exchange 2000 migration project lead - Migrate Exchange server to Exchange 2000 Enterprise edition running on Compaq G2 servers with Microsoft cluster server software on Windows 2000 advanced server.

• Design and implement backup solution - using ADIC scalar 100 tape library with Veritas NetBackup 4.2 to centralize network backup of 40+ SUN and NT/Windows 2000 servers.

• System deployment project lead - Configure and setup jumpstart server on SUN platform, kickstart server on RedHat Linux platform, and ghost on windows platform to standardize and automate new system deployment.

• Corporate web server, database server, and Remedy CRM server support - support www.somewhere.com running on apache web server 3.1.4, various corporate finance and development oracle database servers, and Remedy CRM server.

• Our teamwork accomplished 99.99 on network and system uptime and 100 application uptime in our worldwide production systems measured by independent company.

• Postmaster - Designed, implemented, and maintained Sybase UNIX Sendmail backbone, mail gateways among Unix mail, Notes mail, and Microsoft Exchange.

• DNS master - Setting up and support Sybase Wide Area Network WAN and Domain Name Service DNS which spans thirty-seven countries and consists of 40+ Sun sparc servers for Sybase internal and external DNS service.

• News master - Design, configure, and support Sybase NNTP news servers. Setup and configured redundant Internet news feeds and news servers on SUN Ultra 2 servers with fully populated A5200 storage disk arrays running Veritas Volume manager to support 10GB per day traffic volume.

• Senior System Administrator - Managed a team of three system administrators to provide a stable development environment for a software development team of 80+ engineers. Major duties were planning, evaluating, purchasing, installing and maintaining software and hardware. Managed two networks consisted Sun Sparc servers, PCs, Macintoshes, HP 9000s, and IBM RS6000. Manage Network protocols of TCP/IP, IP tunneling, Microsoft NETBUI, Novell IPX/SPX, and AppleTalk.

Member of Technical Staff - Core Member of the NetWare NFS software development team. NetWare NFS project was to port SUN Microsystems s Network File System NFS into NetWare operating systems to offer file sharing among UNIX, DOS/WINDOWS, and Macintosh environment. My major responsibility was Lock Manager daemon and Status Daemon development and testing to ensure data integrity and high performance among Unix, DOS/Windows, and Macintosh clients accessing files or records.

Software Engineer - Developed IDEALNET, a Microsoft SMB protocol based network operating systems that provide file sharing, printer sharing and email service through client - server model. I wrote most of the server side code and some client side command line utility programs.

Responsible for installing and maintaining a 250 node Novell network; setting up databases; developing database applications and training users. Developed seven database applications ranging from document tracking systems to statewide fire station handbook distribution systems.

EDUCATION

Master of Science, Computer Science, 1986 - 1989
California State University at Sacramento
Epsilon Pi Epsilon computer Science Honorary Society Member and ACM member

Master of Business Administration MBA , 1985 - 1986
Management Information Systems
University of Missouri, Columbia, Missouri

Bachelor of Arts, 1978 - 1982
Business Administration
National Cheng Kong University, Tainan, Taiwan

Up

Objective:

Summary:

10 years experience as a Unix System Administrator including 5 years as the primary Administrator in small companies where my job was to create a well organized, robust, reliable and properly documented Unix environment.

Skill Summary:

Sun OS, Sun Solaris through 2.8 , HPUX, AIX, NT, SANs, HACMP, Sun Cluster 3.0, DEC, Linux, NIS, DNS, Samba, Network Appliances, Apache, Iplanet Directory, Administration and Application Servers, LDAP, Veritas Volume Manager, Disk Suite, Legato Networker, Flexlm, Cad tool installs, SSH, Sendmail, Oracle 8i support, NTP, TCP/IP, FTP, DHCP, Jumpstart, Telnet, SCCS, make, printer installs, EMC2s, UPSs, ordering, installing, upgrading patches and troubleshooting , Windows NT 4.0, 2000 and XP Csh, sh, tcsh, ksh and Perl scripting.

Experience:

Helped take down large system and network labs, set them back up and reconfigured for new locations.

Responsible for the entire internal Unix network including network, workstation, device configuration,all Unix purchases and all Unix trouble tickets. Coordinated a team of four people on a project to replace the corporate wide appointment scheduling and calendering system. Devices included disk arrays, servers, workstations and printers. Responsible for application and tool installations, end user configurations and license management. Set up NIS Master and Slave Servers and the automounter. Managed all user, group and mail alias accounts. Compiled and installed Samba and upgraded DNS from 4.0 to 9.1.2. Did system and network tuning with kernel reconfiguration and using tools like sar, iostat, vmstat, netstat, traceroute and perfmeter. Did csh, sh, tcsh, Bourne as well as Perl Scripting. Secured developer discount agreements and support contracts with Sun, HP and IBM. Loaded OS, added disks and swap space, updated cluster patches and configured to a network Sun Solaris, HPUX and AIX workstations. Supported Sun Solaris 2.6 through 2.8, did machine configuration from Ultra 5s and Sun Blades through Enterprise 250s, 420Rs and 450s. Set up RAID partitions with DiskSuite. Worked with Apache web server and IPlanet Directory, Administration and Application servers. Set up secure web servers for the corporate web site at their colocation facility. For HP did HPUX 11.0, instant ignition, net and cdrom installs with /etc/updates, disk and swap adds, SAM, set maxswapchunks, did network configuration, hpvue, swinstall, B2600 and J5600 servers. For IBM did AIX 4.3.3, cdrom installs, SMIT, journaled file system, logical volume manager, smit tcpip, PPs, Window Manager, Info Explorer, 7044-170 and 7044-270 servers. Installed and supported Oracle 8i, MySQL, Rational Purify, NTP, C and Java. Did 24x7 support. For field sites did phone support and set up preconfigured systems. Installed Windows NT, Windows 2000 and Windows XP, worked with DOS command line, used Microsoft Office, MS Project, Excel, MS Word, Powerpoint, added connections to DNS and WINS and troubleshot Windows problems.

Responsible for the entire internal Unix network including network, workstation, device configuration all Unix purchases and all Unix trouble tickets. For Unix machines did hardware troubleshooting to board level, configuration troubleshooting and OS upgrades. Installed and managed a SAN consisting of 2 E10000s and 2 A5200 Disk Arrays using Sun Cluster 3.0. Installed and managed Sun RSM 219s controlled by Veritas Volume Manager, managed EMC2 disk arrays controlled by OAI and managed Network Appliances. Dealt with printer, lpc and print server problems. Set up print servers with HP Jetadmin, print clients and installed network printers. Did tape backups and restores using tar, cpio and file compression. Administered Legato Networker with a 4 drive, 80 tape jukebox backing up as many as 80 workstations. Created NIS networks with YP master and slave servers. Did purchases, installation and licensing of all CAD tools including Cadence, Synopsys and Avanti. Maintained Sun PC-NFS. Installed Windows 95 and Windows for Workgroups, set up printers and ethernet cards on PCs.

Accounts, backups and restores, firewall and DNS problems, printer installs.

NIS+ and Solaris administration, PPP, router Configuration and web page edits. Worked with Cisco IOS, and Solaris Firewall 1.

Was responsible for Unix Desktop Support at one of Cadence Design System s main campuses which had about 400 workstations and was responsible for all trouble tickets the junior System Administrators were unable to resolve there. Did after hours support, phone support and travel to field sites. To save training time wrote a Unix system administration manual that covered the most common problems that new Unix technicians were most likely to encounter at Cadence. Did Sun OS 4.0.3 through 4.1.3, Sun Solaris 2.0 through 2.5.1, HPUX 9.0.1 through 9.0.7 and 10.0 and AIX 3.2.5 end user support. During machine swaps did kernel reconfigurations, data transfers, copied hosts, vfstab, passwd, aliases, dfstab, .rhosts, mail, calendar, crontabs and links between machines. Troubleshot .cshrc and .login configuration problems. Worked with Perl, C shell, Bourne Shell, BASH, TCSH, grep, awk and sed. Did installs of C and C++, X11, Framemaker, Netscape, Answerbook, Wabi and Star Office. For DEC did Ultrix, Alpha, new installs, disk drive adds, troubleshooting, patch installs. For Linux did fdisk, partition magic, boot floppies, LILO, mke2fs, mkswap. For PCs worked with Windows, DOS command line, config.sys, autoexec.bat, C compiler installs, Hummingbird and Exceed. Assisted the Apple group with System 7.1 installs and configuration.

Ran a Sun Unix porting lab for Independent Software Vendors.

Set up Apples with OS and applications, took data and wrote reports. Did system 6.0.7 through 7.1 installs, control panels, chooser, mac tcp, meeting maker, Excel, MacWrite, MS Word.

Work on PC s: I have a Windows XP machine using DSL at home.

Education:

Unix System Administration Certificate, UC Santa Cruz Extension, Santa Clara, CA 7 of 9 courses complete including TCPIP protocols, Bourne and C Shell programming, System Security, DNS, NIS+, Sendmail, PERL, Cisco IOS and Internet Protocols.

Transition to HPUX for System Administrators, Hewlett Packard, Palo Alto, CA, 1995

Solaris 1.x to 2.x System Administration, Solaris 2.X Network Administration, Sun Microsystems, Milpitas, CA,1995

MS Software Engineering, National University, San Jose, CA, 1992 Was lead and coordinated two school projects with 5 students in each project. One was writing an abbreviated SQL database and one was the Masters project writing a small networking program.

BS Computer Science, National University, San Jose, CA, 1990 Masters and Bachelor s projects both written in C. Coursework Included Basic, Assembly, C, Ada, System Software, Database Administration, and SQL.

Up

OBJECTIVE

To obtain a demanding position in UNIX system administration where I can provide assistance using my knowledge of UNIX and related technologies.

EDUCATION

• BA, Computers Science

• Fundamentals of the UNIX System
• HP-UX System Administration
• HP-UX System and Network Administration II

TECHNICAL QUALIFICATIONS

• HP Certified in HP-UX System Administration

• System administration for UNIX servers and workstations running HP-UX, Solaris and Red Hat Linux.
• System administration for VMS servers.
• UNIX shell and Perl scripting and C programming.
• Managing and configuring EMC disk frames.
• Administrating enterprise level backup systems including EDM and Omniback.
• Network setup and troubleshooting TCP/IP, DNS, DHCP, subnets, NIS and NFS for UNIX, Linux and Windows based systems.
• Compiling, installing and configuring software in UNIX and Linux including Apache and Netscape Enterprise web servers and MySQL database server.
• PC X Windows servers including eXceed and XWin32.
• Support for UNIX HP-UX and Solaris , Linux Red Hat distribution , WinNT 4.0, Win9x, NetWare 4.x, MS-DOS and VMS operating systems.
• RAID technology hardware and software .

EXPERIENCE

• UNIX system administrator for Solaris servers and workstations.
• Creating a Solaris server/workstation combination as a platform for warehouse management system. Includes planning for disk space, security issues, network configuration and layout and user requirements.
• Configuring Solaris servers to handle the following duties: NFS, NIS, PPP, boot/install, Apache web with Jakarta Tomcat Java serlet and Sybase databases.
• Installed and configured IPFilter, a free UNIX firewall package, to protect our Solaris system that was placed on the Internet.
• Researching and applying technology necessary for Terrace Systems software solution, including: high availability clustering, diskless workstation booting and control of lights, scales and scanners over multiport serial devices.
• Setup/support of warehouse tracking system running on UNIX systems.
• Creating and modifying shell scripts to enhance customer support utilities.
• Modifying and recompiling C programs as necessary to correct bugs in software.

• UNIX system administrator for Solaris and HP-UX servers HP-UX servers were set up in an MC ServiceGuard high availability cluster .
• Performed UNIX shell scripting and some C programming to streamline daily administrative routines and reporting.
• Primary system and backup administrator for EDM backup system EMC s backup solution and the Solaris server that it ran on.
• Configured HP 9000 server for migration of SAP QAS. This involved heavy use of shell scripting, HP s Logical Volume Manager and EMC s disk management software Timefinder, Symmentrix Disk Relocator and Control Center .
• Handled the patching of HP-UX 10.20 and 11.0 workstations and servers.
• Installed OS for Solaris, HP-UX and Red Hat Linux on workstations.
• Handled backups and restores of Oracle and Progress databases using OmniBack with SAP extensions for SAP backups/restores and EDM for all other database systems .
• Researched storage solutions from HP, Network Appliance and EMC and created test plans and shell scripts tailored to the Lear environment. Worked with vendors to supply test boxes and with in-house UNIX and NT teams to organize testing schedules and procedures.

• Handled all system administration duties for all HP-UX, Red Hat Linux and VMS servers on site. Responsibilities ranged from daily tasks such as user account and print queue creation to more advanced ones such as shell scripting, software installation and system/network troubleshooting.
• Managed disk space on HP-UX systems using the Logical Volume Manager.
• Worked on projects to upgrade and maintain HP-UX, Red Hat and VAX VMS servers to assure compliance with Y2K issues and current corporate requirements.
• Installed and maintained site web servers Netscape Enterprise server in HP-UX 10.20 and Apache web server in Red Hat Linux .
• Configured Red Hat Linux system with the Apache server software and MySQL database server. I created the database, website and all of the Perl scripting required to handle database transactions from a web frontend.
• Network support for Netware 4.x and WinNT 4.0 servers.
• Desktop support for approximately 300 PC s running Win95 and WinNT 4.0 on a Novell NetWare 4.x network.
• Supported users on Rumba, Lotus Notes, MS Office, MS Project, Netscape, SAP R/3, Exceed, Reflections and various software packages for laboratory systems.
• Created and maintained change control documentation and procedures for FDA regulated UNIX and VAX VMS servers.

• Contracted to Entex Information Services to work at Hoffman LaRoche.
• Provided 0, 1st and 2nd level support for approximately 5,000 users on primarily WinNT 4.0 and 3.51 and Win95 systems.
• Junior administrator for UNIX, NT, Novell and VMS servers and IBM mainframes. Handled tasks such as password reset requests, printer and print queue problems and connectivity troubleshooting.
• Windows 95, NT 4.0 and NT 3.51 system setup on a WinNT and NetWare network.

• Diagnosing, repairing and upgrading all aspects of IBM compatible PC s.
• Troubleshooting with customers via email and telephone to resolve a vast array of computer problems and uncommon situations.
• Walked customers through configuration of various software and hardware packages.
• Trained in Windows 95, NT 4.0, MS Office and other software packages. Continuous training was provided through onsite classes from the company s major manufacturers as well as its own internal seminars.

Up

Objective

An industrious and responsible individual with nearly twenty years experience in UNIX system administration seeks a challenging position as a UNIX system administrator in a cutting edge development or production environment.

Education

Completed college level course work in Mathematics, Chemistry, Computer Science, Sociology, History, Anthropology and English, with a GPA of 3.8, working toward a degree in Computer Science.

Technical Summary

Administration of systems running SunOS 3.5 through 4.1.4, Solaris 2.3 through 8, HP/UX 9.05, 10.20, 11.0, IRIX 5.3 through 6.5 and Redhat Linux 5.2 through 7.2. Also have some light experience on AIX, FreeBSD and OpenBSD.

Expert knowledge of LVM, NIS, DNS/BIND, NFS/automount, X11, FlexLM, PPP, INN, Sendmail, Samba, GNU tools, Apache, Netscape Enterprise Server, kernel modifications, system performance tuning, network troubleshooting, installing and configuring network switches, routers and firewalls, ISDN routers, X terminals, network printers, etc. Have performed installations light of Oracle 8 and MySQL databases.

Languages

C programming, Make, Perl scripting, Korn shell scripting, HTML, PHP and SQL.

Databases

Oracle 8, MySQL 3.X.

Hardware Platforms

• Sun Microsystems: Sun 1, Sun 2, Sun 3, Sun 4, Sparc 1, Sparc 2, Sparc 4, Sparc 5, Sparc 10, Sparc 20, UltraSparc 1, UltraSparc 2, Netra T1, E250, E350, E420, E4500.

• Hewlett Packard: HP9000, A, B, C, D, G, J, K, L, N Class systems.

• Silicon Graphics: Indy, Indigo, Indigo 2, Personal Iris, O2, Origin, Challenge, Power Challenge, Onyx.

• Cisco Systems: Catalyst 2900, 5500 switches, Routers and PIX Firewall.

Professional Experience

• Managed the UNIX servers, consisting of C, D, J and K Class systems running HP/UX 10.20 and 11.0, and Sun UltraSparc servers running Solaris 2.6.
• Managed the desktop UNIX systems, consisting of C, D and J Class systems for the application development engineers.
• Managed the Sendmail, NFS, NIS, SAMBA, Apache and Netscape Enterprise web servers.
• Installed and configured Oracle 8 Database for a development venture between Oracle and Agilent engineers.

• Installed, configured and maintained the co-location servers, consisting of Sun E4500, E420 and Netra T1 systems.
• Installed, configured and maintained the co-location network components, including Cisco Catalyst Switches, 3600 series Routers and PIX firewalls.
• Installed, configured and maintained the unix development servers, including Sendmail, NFS/Automount, CVS, NIS, SAMBA and DNS.
• Implemented a unix development environment with GNU and other popular tools including gcc, g++, gdb, ddd, make, flex, bison, Perl 5, etc.
• Installed and configured Oracle 8 and MySQL databases for development and production use.

• Maintained the engineering lab UNIX servers, consisting of Sun Sparc 20, UltraSparc 1, UltraSparc 2, E250 and E450 systems running Solaris 2.6 and Solaris 7.
• Maintained the engineering lab desktop UNIX systems, consisting of Sun Sparc 2, 5, 10, 20, UltraSparc 1 and UltraSparc 2 systems.
• Designed and implemented a Solaris JumpStart server with a custom web interface, written in HTML, for the engineering lab.
• Maintained the engineering lab network backbone consisting of Cisco Catalyst 5500 and 7200 Switches with Router modules.
• Played key role in the process of moving the engineering lab, consisting of nearly 600 systems and the engineering network backbone, to a new building in a single weekend.

• Managed network of nearly 300 HP A, B, C, D, G, J, K and N Class systems running HPUX 10.20 and 11.0. Many of these systems were Multi-Way High Availability servers.
• Designed and implemented a new lab-wide application server. Downloaded, configured, built and installed nearly 300 GNU and other FSF applications for 10.20 and 11.0 platforms. Designed and implemented NIS Automount Map configuration to automatically mount the correct set of applications based on native OS. The new application server brought all applications into Y2K compliance and eliminated the need for multiple NFS mounts and a confusing set of wrapper scripts and symbolic links.
• Redesigned the UNIX sendmail configuration for the lab. This effort resulted in dramatically improved email performance and the elimination of mail spool file locking problems.
• Developed a plan to move the compiler design lab to using NIS and automount maps to reduce NFS related system hangs and improve overall network and system performance lab-wide. A side benefit of implementing NIS allowed the lab to conform to corporate security requirements.
• Investigated and solved long-standing high visibility problem with the deployment of the Envizex and Envizex II X terminals. Crucial lab budgetary considerations hinged on this effort.

• Maintained the SGI systems running Irix 5.3 and 6.X including Personal Iris, Indy, Indigo, Indigo 2, O2, and Multi-Way Origin and Challenge systems.
• Maintained the Sun systems running SunOS 4.1.x, Solaris 2.4, 2.5.1 and 2.6 including Sparc 5, 10, 20 and UltraSparc systems.
• Developed and implemented a solution to the problems with the Amanda system backup software.
• Transferred NIS master and DNS functions from aging Sun 3 to a Sun Sparc running Solaris 2.6 without service interruption to the lab.
• Transferred another NIS master server from an aging DEC workstation to an SGI running Irix 5.3, without service interruption.
• Solved long-standing problems with the system backups.

• HP/UX pre-release system testing using test routines to test the functionality of the major subsystems of HP/UX.
• Performed OS installations and configuration for test ring setups.
• Created test scenarios for testing NIS, NFS, DNS and other functionality of the OS.
• Performed various tests on the major subsystems to find Y2K problems.

• Installation, configuration and upgrade of SGI systems running Irix 5.3 and 6.X including Indy, Indigo and Indigo 2.
• Installation, configuration and upgrade of Sun systems running SunOS 4.1.X and Solaris 2.4.
• Administration of PC systems running FreeBSD.
• Planned and implemented the hardware and software upgrade of the company Auspex NFS Server which proved to be a significant undertaking.

• Managed the Sun systems running SunOS 4.1.x and Solaris 2.4 including Sparc 4, 5, 10, 20 and UltraSparc systems.
• Managed the corporate Netscape Web Server and RAID system.
• Managed the engineering lab UNIX porting systems, consisting of Solaris, SINIX, DGUX, Convergent, AT&T, HP/UX, IRIX, AIX and DEC systems.
• Managed the corporate Network Appliance NFS filers.
• Installed and configured Xinet software to allow MAC users to mount UNIX volumes eliminating dependence on the Cayman Systems Gator boxes.
• Eliminated long-standing problems with the NIS master server, Sendmail system and HP network printers.

• Maintained network of over 50 Sun and SGI systems running SunOS 4.1.x, Solaris 2.x and Irix 4.X to 5.X respectively.
• Maintained several UNIX variants including Pyramid, Ridge, Convex and Dec VAX systems.
• Implemented network wide backup strategy for all networked systems using Amanda.
• Installed and configured Sybase databases.
• Converted "sneakernet" to ethernet by running the first thick coax for networking at ABC.

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Career Objective:

Sun/Unix Systems Administrator, Systems Architect

Education:

Bachelors of Science degree in Computer Science from the State University of New York at Brockport.

Contract/Job Experience:

• Completely reconfigured Fairchild Semiconductor memory group including NIS, SMTP sendmail, NFS automounter, Sun Online Disk Suite, backups, installed compilers, modeling software such as Cadence/Synopsys/Verilog, licenses lmgrd/flexlm , patches, ISDN installations.
• Installed Apache 3.22 and Samba applications, and integrated into usage.
• Installed Network Applicance Servers.
• Installation of application software and license servers for Mentor Graphics, Frame, Synopsys, Verilog, Cadence, and other software.
• Server upgrades.
• Installed compilers, licenses, lmgrd, patches, and mail

• Completely reconfigured Aspect Telecommunications worldwide Unix servers. This included building 70+ servers installed from their many boxes, built a new environment that was more reliable, more robust, and more secure. Components that were reconfigured included but not limited to NIS servers and slaves, DNS servers and slaves, SMTP mail servers and mail relay servers, compute servers, file servers, and user workstations.
• Installed several Sybase and Oracle servers, including standardizing the SQL server configuration using Solaris 2.x, DiskSuite, and Veritas. This included mirroring system drives, and using HA High Availability techniques including Veritas Volume Manager and Veritas Cluster Server software on dual Enterprise 450 s, E4500 s, 220R, 420R, and E3500 s.
• Configured several eCommerce servers at Aspect Telecommunications using Netscape Web server software, including cluster servers using Cisco Local Directors.
• Y2K issues, upgrades, patches, backups.
• Configured NIS and DNS master and slave servers in Solaris 2.6, Solaris 7, and Solaris 8.
• Installed several Sparc storage arrays, configured for concatenation, striping, mirroring, and hot spares using Sun Online DiskSuite, Veritas Volume manager, and Veritas cluster server; Sun Photon 5000/5100/5200 fiber series, E3000/E450/E250 SCSI series.
• Standardized environments, setup compute and file servers, mail, web, and binary servers under Solaris 2.x
• Installed several automated backup servers using shell scripts and backup software, included balancing of backup servers, catastrophy recovery, and script enhancement.
• Upgraded/moved NIS and DNS master and slave servers.

• Completely reconfigured Luxsonor Semiconductor worldwide Unix servers. This included building their corporate SMTP mail server Solaris 2.6 and sendmail 8.8.8 upgraded in December 2000 to Solaris 8 with secure sendmail 8.9.3 , Ultra 2 file server with Solaris 2.7 and Sun Online Disksuite on SCSI disk packs, 4 Ultra 2 compute servers, NIS, pop mail for clients, NFS automounter, backups, patches, VINA router/firewall.

• Server upgrades and daily user support.
• Support of application software and license servers for Mentor Graphics, Frame, Synopsys, Verilog, Cadence, and other software
• Performed workstation and server installations and upgrades, standardized workstation configuration, automounter, sendmail, and hardware upgrades.

• Initiated automatic system level backup scripts and usage of Amanda for backup of user data.
• Shell scripts to probe network and produce summary reports.
• Built unix kernals for supporting specific hardware and software.
• Server upgrades and daily user support.

• Solaris 2.x transition of the Sun MicroSystems Milpitas CA corporate campus, working with a team of Solaris systems administrators to transition nearly 3000 clients and 800 servers from SunOS 4.x to Solaris 2.x. Each subnet consisted of an install server for booting and installing Solaris on each client, a compute server for Xhosting SunOS 4.x applications, a software binary server, and a client server. Responsibilities also included configuration of several Solaris installation/boot servers, and user support. Extensive user contact.
• Installed boot servers for multiple sun architecture for booting servers and clients over the network for maintenance and upgrade purposes.
• Configured a classroom of 16 workstations for multiple operating systems, SunOS 4.1.x and Solaris 2.x

• Sun Unix Systems Administration for approximately 20 workstations, file server, mail, backups, NIS
• Product Software Engineer, Docutech Division.
• Product Software Engineer, field technical services USCO

Software Engineering Experience, major accomplishments:

• Solely ported 90,000 line FORTRAN IV GENESIS PROJECT software to FORTRAN 77 and "C" under PC/DOS from an IBM VM/CMS operating system.
• Ported and converted the graphics portions of a 35,000 line FORTRAN IV Qualitynet software from HP-1000 RTE to TurboSPC product under PC/DOS using Borland "C".
• Developed vector to raster software for Qualitynet software using FORTRAN IV. Ported such software to Borland "C" under PC/DOS for TurboSPC package. Wrote "C" and FORTRAN versions of similar software for GENESIS PROJECT. The final versions were table driven and extendable, which included bitmap font impressions.
• Developed an algorithm for displaying several thousand vectors per second on an Intel 80286-12 that was not dependent upon an 80287 math coprocessor using interactive display lists. This included a built in transformation that allowed for dynamic pan and zoom controlled by a mouse or keyboard.
• Designed, programmed, and marketed an astronomical application environment for IBM PCs. This included performing marketing surveys, designing the graphics astronomical application, programming, testing, writing a Reference Manual and a Tutorial Manual, marketing, distributing, and support of such product, which consisted of 90,000 lines of code.
• Wrote a POSTSCRIPT interface for the TurboSPC application package in "C"/DOS. Development/enhancement of 35,000 lines of "C" code for TurboSPC.
• Developed a graphic compression method that can condense vector graphics as much as 10 times, savings of 50 times possible when compared to compressed bitmaps such as TIF or GIF.
• Extensive development of transformation matrices for scaling world coordinate systems in 2-D and 3-D workspaces, including rotation, scaling, and displacement.
• Designed and wrote software used for the generation of star maps, CAD, layout of optical assemblies, and processing of images. This required writing screen management facilities including mouse and windowing software for an IBM80x86 environment, using MS FORTRAN 77 and "C". This included writing a GUI interface that supported over 40 graphic modes, including VGA and SVGA and multiple hardware vendor graphic cards.
• Wrote a graphics editor for manipulation of stored metafile graphics in a 2-D or 3-D workspace.
• Programmed an animation system using single-cell animation of stored metafile frames of graphics.
• Written several device drivers for vector, raster, incremental plotters, and laser printers.
• Wrote parsing emulators for the conversion of HPGL protocol into metafile format. This software worked by tokenating the HPGL plotter commands, built command and operand stacks, and interpreted the command and operand stacks in order to convert the plotter code into metafile format.
• Designed and wrote software product user and reference manuals.

Summary of Skills:

• Hardware: Sun Enterprise 150/250/450/220R/420R/1000/3000/3500/4500 servers, Sun Ultrasparc 1/2/5/10/60, Sun Sparc 1/1+/2/4/5/10/20, Sun 4, Sun 3, Sun Storage Arrays, Sun Photon Arrays, Sun Fiber, FDDI, Fast Ethernet

• Graphical Devices: PostScript, QMS/QUIC, HPGL, several vector and raster display devices

• Operating Systems: UNIX, Sun OS 4.1.x, Solaris 1.x and 2.x, HP-UX, MS/DOS, MVS/JES2&3/TSO, VM/CMS, Linux

• GUIs: CDE, OpenWindows, Solaris, XWindows, MS Windows 3.x/95/98/NT

• Languages: FORTRAN IV and 77, Microsoft "C", Borland Turbo "C", Sun/Unix "C", Microsoft ACCESS, BASIC, dBASE IV, FORTH, Perl, COBOL

• Database: Microsoft ACCESS, Sybase, Oracle, BTRIEVE, dBASE IV, SAS, VSAM

• Networking: TC/PIP, Novell IPX , XNS

• Packages: SAS, SAS/GRAPH, RS/1 RPL

• Desktop Publishing: Ventura, Interleaf, PageMaker, Viewpoint, GlobalView

• CAD Software: TurboCad, TurboCad 3D

• Editors/Aids: VI, SUN Textedit, XEDIT, MVS/SPF, SPF/PC, PE, EDLIN

• Utilities: Several MS/DOS, MS/Windows, IBM OS/MVS, VM/CMS, and UNIX utilities including UFSDUMP, UFSRESTORE, TAR, and COMPRESS.

• Methodologies/Design: YOURDON, PRIDE, TeamWork

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KEY QUALIFICATIONS AND SKILLS

Over 20 years of progressive technical support experience, 17 years with UNIX, with construction, manufacturing, telecommunications, publishing, public services, financial and consulting institutions.

Logical, practical, analytical and good level of interest in technical work and people. Independent-minded, persistent, determined, practical around solving logistical or technical problems.

UNIX systems technical support on HP-UX, AIX, SunOS/Solaris and also on Ultrix, Irix, Dynix/ptx, and SCO UNIX platforms focusing on UNIX and IT security, performance management and tuning, high availability computing, disaster recovery and resource capacity planning. Very good in UNIX shell programming and Distributed Computing Environment DCE , and very familiar with SQL Server, Windows NT/XP, Tcl, C and Perl programming. Also good in JDEdwards OneWorld ERP software, SANs, VERITAS Volume Manager, and Legato NetWorker.

INDUSTRY CERTIFICATONS

JDEdwards OneWorld System Configurator.
Sun Certified System Administrator - SCSA.
HP IT Professional - HP-UX System Administration.
IBM Certified Specialist - AIX V4.3 System Administration.
Cisco Certified Network Associate - CCNA.
Certified Information Systems Security Professional - CISSP.

PROFESSIONAL DEVELOPMENT

• AIX System Administration, DCE Installation and Administration IBM .
• HP-UX for Programmers, HP-UX System Administration, HP-UX Network Administration, Theory of Operations for PA-RISC HP 9000 Systems, HP-UX System Security, HP-UX Performance and Tuning, Korn Shell Programming, MC Service Guard High Availability Software, Virtual Vault Administration HP .
• Perl Programming Sun .
• Dynix System Administration Sequent .
• Banyan VINES System Administration Lanpar .
• Definity AUDIX Voice Mail System Administration, Definity G3 PBX System Administration, Definity G3 World Class Routing AT&T .
• MS Word, Harvard Graphics, WordPerfect, Lotus 123, Project Management Nortel .

PROFESSIONAL EXPERIENCE

Short term contracts - small Windows NT/XP and Linux systems integration and support Acentrum, Chicago , HP-UX systems security audit Enairpro, Toronto, Canada , AIX and OS/2 application profiling and performance analysis Discover Credit Card, Salt Lake City .

Providing technical expertise to support consultations to clients regarding the applicability and feasibility of UNIX technology. Determining how UNIX-based technology will be utilized and participating in project planning efforts by identifying tasks and dependencies. Representing the companies with consultants, vendors and service providers.

• Installing, configuring, and controlling the deployment of the JDEdwards OneWorld software throughout customer configurations. Testing various configurations. Creating data sources and environments, implementing data replications and distributed processing. Setting up user and group profiles and security for technical applications.
• Participating in development and implementation of UNIX-based solutions and delivering quality systems design.
• Evaluating and selecting UNIX technology. Working with technical architects and senior technical management in the selection and development of technology which supports the goals of the clients.
• Overseeing installation, configuration and testing of Sun servers and Cisco routers for a company Internet center. Reviewing operations procedures and other documentation and making suggestions for changes and updates. Working with global UNIX technical services group as the second level system specialist providing the support to global applications users, Help Desk and system administrators using HP-UX, Sun Solaris and Irix SGI servers and workstations.

Supporting the achievement of the Bank information security objectives of integrity, privacy, availability and continuity of the Public Key Infrastructure configuration for Scotia OnLine PC banking on HP-UX and AIX platforms for over 100,000 home users. Researching, evaluating and pursuing emerging information security technologies which can be exploited as solutions to support business innovation and performing reliable risk and performance evaluations of security architectures to identify exposures and changing/emerging threats.

• Responsible for HP-UX and AIX system management, providing a high quality technical support to the user community by constantly understanding clients needs to meet their expectations.
• Upgrading HP-UX and AIX OS software for Year 2000 compliance. Verifying that HP-UX and AIX systems are set up and running correctly for Entrust Public Key Infrastructure PKI applications.
• Facilitating the applications as required for higher performance and reliability. Reviewed and documented the setup of HP-UX high availability cluster software for PKI applications, analyzed the setup and recommended changes to significantly improve high availability of the applications.
• Evaluating and implementing automated utilities on HP-UX and AIX servers to verify that the Bank s security standards are in place and analyzing security standards relevance when new programs are introduced or security warnings arise.
• Responsible for performance and resource management, providing the reports of resource usage and data growth on HP-UX and AIX servers to the management. Utilizing the system monitoring and reporting program for alarm conditions on CPU, memory, disk and networking.
• Assisting in forecasting and capacity planning by testing the performance of HP-UX servers to determine the transaction rate and response time for PKI transactions to predict when upgrades are required.

Responsible for activities surrounding computer hardware and related environmental software and the support of Computer Operations and Applications Development groups as it relates to the AIX operating environment and distributed processing.

• Providing AIX system support. Assisting Help Desk with resolving complaints of system hardware failure, investigating and solving system problems reported by users. Assisting all TPS personnel with computer related problems. Communicating system problems to all effected users and documenting them for reference purposes.
• Writing and implementing security standards and procedures for use of all information systems. Setting objectives and planning for development of additional security for all information systems. Reviewing existing standards and procedures and evaluating alternatives based on these objectives.
• Providing ongoing assistance in the deployment of the security control system in the field. Identifying the problems in the design of the future systems and applications that affect information security, informing management of these problems and recommending the solutions.
• Developing technical systems in the area of security and client/server systems. Participating in the development and implementation of system applications. Providing the technical expertise in developing of TP technical infrastructure.
• Scrutinizing system logs to identify security violations. Preparing reports, making recommendations and disseminating any pertinent information as required. Conducting periodic data processing hardware and software security evaluations of all units across the TPS to assess compliance with procedures and polices.

Managing the diverse corporate computing environment for publishing business and financial applications on HP-UX platform. Providing technical and administrative support for data and telecommunication systems. Providing expert advice, support and recommendations based on experience and research to the company with respect to the systems security, resource and performance management.

Providing UNIX system management for HP-UX, SunOS/Solaris and Ultrix platforms, ensuring supportable processes and configurations. Providing the support for UNIX system security, resource capacity planning as well as developing, testing and implementing system level contingency and disaster recovery plans.

Responsible for HP-UX and Ultrix servers and workstations. Providing the technical and sales support for DEC compatible terminals manufactured by the company.

EDUCATION

Slovak Technical University, Bratislava, Slovakia 1971 - 1976

Master s Degree in Electrical Engineering - major Technical Cybernetics, specialization in Automation Engineering.

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Summary

Over 12 years of experience in the field of Information Technology. Extensive experience supporting High Availability and Market Data Systems running on HP-UX 11.X, 10.x, 9.x, Solaris 2.x., HP-Openview, DNS, NIS, NFS, Mail servers, system security tools, firewalls and DCE. Expert in systems administration of UNIX systems, PC s, Networks and maintenance of security of systems and networks.

Excellent experience on HP Unix Servers, SUN SPARC servers, Windows NT, MPE/iX 4.x/5.x, CISCO 2500/4500 Series Routers, OpenView, EMC Symmetrix, Cellera, SAN, Advanced Stack Assistant, Shell and Perl Scripts, Web servers, Web Proxy servers. Extensive experience in handling large user environments, production environments and planning and execution of Backup and Disaster recovery procedures

Education

BE in Electronics and Communication Engineering, S J College of Engineering, India September 1990

Computer Skills

• Computer Systems: HP-9000 Series 700 s, Series 800 s, HP-3000 series 800 s, SUN SPARC and Ultra series, SGI Iris, Indigo, Indy

• Operating Systems: HP-UX Ver 11.x/10.x/9.x, Sun Solaris Ver. 2.x, MPE Ver. 4/5, iRIX - VI, Windows NT.

• SAN: EMC and Netapps

• Routers: CISCO series 2500 and 4500

• Scripts: Shell and Perl Scripts

• Tools: DCE, HP-Advanced Stack Assistant, HP-OpenView HP-Omniback, Seagate Nerve Center, CiscoWorks, MEDUSA, SATAN, Glance, PerfView. MC Service Guard, Ignite-UX, HP Mirror/UX, Jetadmin, JetDirect, Sar

• Applications: DNS, NIS, NFS, Mail Servers, TCP/IP, Netscape Proxy Servers

Work Experience

Technical Environment:
HP Servers [A, C, D, G, H, I, L and K-Series]. HP-UX 10.X / 11.0/11.i Ignite-UX, HP Mirror/UX, and DCE EMC Symmetrix and Cellera

Extensive experience supporting High Availability and Market Data Systems running on HP-UX 11.X, 10.x, 9.x, Solaris 2.x., HP-Openview, DNS, NIS, NFS and DCE.

Overall Responsibilities:

• Working in a Unix Team to support 220 HP Servers
• Install and administer O/S and Application packages.
• Tune the O/S for optimum performance using performance monitoring tools such as Glance and Perfview
• Development of scripts for automation of systems administration functions
• Debugging system defects and crash dump analysis.
• Develop scripts to automate routine administration tasks.
• Planning and Execution of System and Network Upgrades.
• Maintain DNS, NIS and Mail Servers.
• Maintain Software and Patch Depots.
• Network traffic analysis and recommendation for performance improvement
• Support in Contingency effort

Support in disaster and business continuity effort
Actively involved in contingency efforts and was responsible for maintenance of configuration files for the Linux systems, which emulated X-Servers, and development of a scheme and scripts to help all the devices to be re-configured in case of disaster and design and maintenance of the server used for indirect mapping of the hosts to different login servers.

Implementation of EMS monitoring system.
EMS monitoring is used for detection of hardware and kernel problems with the system in advance, which enables necessary action to be taken before the system actually fails. The product was evaluated and standard configuration suitable for the site was drafted and the monitoring system was implemented on all the servers running HP-UX 11.x.

Conversion of the Data center network to 100baseT.
The Data Center at NYSE was a combination of 10baseT and 100BaseT network, which resulted in lowered performance of the entire network. Initiated a project to migrate all the servers to 100baseT network, which involved, change in the network equipment, ordering required hardware like the compatible 100baseT network cards from the vendors and getting suitable drivers and patches for the system.

Implementation of the Time Synchronization System
The data center was dependent on one timeserver and did not have a backup server or a plan if the primary timeserver failed. Drafted a scheme and implemented the time synchronization system which had multiple servers over different O/S and network subnets, so that, in event of failure of any of the timeservers, the systems are not affected.

Technical Environment:
Sun Servers [SPARC 1000, SPARC Ultra s and Enterprise Class systems. Sun Solaris 2.4 and 2.5HP-OpenView, Seagate NerveCenter, Ciscoworks, and Micromuse NetCool

Administration and maintenance of SUN servers installed at MCI-Worldcom for monitoring of the Networking devices for production environment of corporate customers like Quotron, J P Morgan, NCO Financials, Goldman Sachs, etc, which needed an uptime of 24 x 7 and provided 24 x 7 support for all the production servers.

Overall Responsibilities:

• Maintain application packages like OpenView, NerveCenter and CiscoWorks
• Develop scripts for administration and automation of routine tasks.
• Upgrade the operating system and applications as and when necessary
• Plan, execute and test backup and disaster recovery procedures.
• Security Administration
• Fine tune systems and applications.
• Network traffic analysis and recommendation for performance improvement
• Performed systems administration support and troubleshooting duties in a 24x7 production environment
• Develop and maintain security policies and procedures.

Development of backup and disaster recovery plans for the system
The system did not have a fail proof backup and disaster recovery plan. I was responsible for drafting and implementing the backup plan and testing out the disaster recovery procedure.

Relocation of facility from Chicago, IL to St. Louis, MO.
One of the major tasks, which were undertaken by us, was to move the facility from Chicago to St. Louis. The systems had to be moved without any down time, as they were being used round the clock. Hence, the systems similar to the existent, had to be rented out, cloned as the existing system, switched without downtime and transported to the destination. Also needed to check the network and re-install the systems at the destination. The entire process was carried out with a downtime of just 2 hours.

Conversion of the systems to Millennium compliant systems.
The systems were converted to millennium compliant systems by upgrading the O/S, installing necessary patches, getting the millennium compliant version of the application software s and migrating the existing data to the new version and testing for compliancy.

Technical Environment:
HP Servers I-Series, K-Series and T-Series , Operating on HP-UX 9.04, 10.10 and 10.20. Network using UTP and Thick Ethernet. EMC Symmetrix, MC Service Guard, HP Mirror/UX

Administration and maintenance of the HP Servers installed at Somebank APTS data center supporting 14 Countries in Asia-Pacific region.

• Extensive experience supporting High Availability and Market Data Systems
• Administer and maintain high end HP Servers installed at Citibank APTS data center, which supports 14 countries in Asia-Pacific region.
• Develop scripts for routine administration activities.
• Install and configure tools like PRM Process Resource Manager .
• Development of scripts for automation of systems administration functions
• Plan, test, execute and document the disaster recovery procedure and contingency drill.
• Setup and administer the file system security for various applications on R&D and Live systems.
• Network traffic analysis and recommendation for performance improvement
• Tune the O/S for optimum performance using performance monitoring tools such as Glance and Perfview
• Migrate applications form R&D systems to production Live systems.
• Administer network, in terms of monitoring the traffic and recommendation for improving the performance.
• Performed systems administration support and troubleshooting duties in a 24x7 production environment

Development of fault tolerant data center
The project was taken up to build a fault tolerant data center in case of failure of the systems, power or network. This project included, identifying the systems to act as backup servers, implementation of MC service guard for the system fail over, distributing the systems across different power bus and re-design of the network fault tolerant operation and distributing the systems appropriately on the network.

Network activity analysis and re-design for improved throughput.
The network load was not equally distributed over the LAN. The project was taken up to check out the network traffic at different times of day and re-distribute the systems to distribute the load on the network evenly.

Implementation of Process Resource Manager [PRM]
The client had the need for allocating system resources when the system was fully utilized. The project was taken up to make sure that when the resources are fully utilized, the resources are allocated in the pre-determined percentages. The project included analysis of the application, determining the resources by the application, and finalizing the percentage of the resources needed by the application and allocating the same.

Technical Environment:
HP-9000 Servers: I-Series, G-Series, K-Series, Work-Stations: 712, 715 , HP-UX Version 9.x and 10.x, HP-3000
Servers: 9x7, 9x9 , MPE/iX Ver. 4.x and 5.x, CISCO 2500 and 4500 Series Routers. OpenView, Advanced Stack Assistant, MEDUSA, Satan, Shell and Perl Scripts, Netscape Proxy Server, HP Omniback DCE

India Software Operations is primarily involved in development and maintenance of Operating systems for HP systems [HP-UX and MPE/iX] and development of software products for customers of HP.

Overall Responsibilities:

• Administer and maintain 100 HP servers and 400 workstations
• Install and administer systems in terms of operating system and tools.
• Development of scripts for automation of systems administration functions
• Fine-tune the kernel of optimization of performance and debug system defects and requirements.
• Install patches and upgrading of O/S as and when required.
• Maintain local O/S applications and patch depots.
• Administration of Security Regulations for Systems, Networks and firewalls
• Network traffic analysis and recommendation for performance improvement
• Install, configure and administer network-monitoring tools like OpenView, Advanced Stack Assistant.
• Form and maintain policies for Hewlett-Packard, India Software Operations in the areas of UNIX Security, PC Usage, NT Security, WEB Security and Security of MPE Systems.
• Form backup strategies, disaster recovery plan and password policies for the site.
• Administer security regulations defined by Hewlett-Packard for systems and network.
• Administer and maintain of the router configuration for the site.
• Install and maintain WEB server and WEB proxy server for HP-ISO, Bangalore.
• Install and administer tools like Softbench, Synervision, ATM, Framemaker etc.

Development and implementation of Security policies for the site
The Security policies had to be implemented based on the Corporate HP guidelines, which was not in place at that time. The project involved interaction with different development groups on their developmental requirements, working within the corporate guidelines and to develop a security policy for the site, note down the exceptions, and get the approval from the management for the exceptions. Maintenance of firewalls and proxy servers.

Development and implementation of Backup and Disaster policies for the site
The Backup and disaster recovery plan for the site was not in place at that time. Individual development groups were performing the backups. The projects involved consolidation of the backup on a single system and also build a disaster recovery plan for the site, by classifying the systems under different classes based on the criticality to business continuity.

Development and implementation of a monitoring system for all the servers and Network equipments
The site did not have a monitoring system for the systems and network equipments. A comprehensive systems and network monitoring system had to be developed. Designed and developed a system using OpenView and Advance Stack Assistant software s for system and network equipment monitoring respectively.

Development and implementation of scheme for storage of the software s and development of scripts for standardizing the installation procedure.
Planned and executed the project of setting up depots of all the available software on a single server and put up scripts which will install the needed software s on the server. This also included installation of all the necessary tools and software s required by the developers in a single place and tuning of the kernel to standardize the build procedure of new boxes.

Development of scripts to automate the daily monitoring tasks.
Scripts were developed for the site to check out the system for security vulnerabilities and send across the message in form of mails, interpret the messages from the mails showing the security loop holes and take necessary action to set right the same, where the developers are not effected.

Division of the network based on the usage class of the system for enhanced security
The site had development and application critical servers on the same subnet. Due to this the tighter security measures, which were needed on the secure subnet could not be implemented, which would hamper the daily